They got my order wrong 2 times in a row for the exact same thing. I asked for 2 tacos no hot sauce and both times they had hot sauce. I asked for no ice and they put ice. Makes me think they did it on purpose. Plus drive thru was taking forever. DO NOT RECOMMEND SPENDING YOUR TIME AND MONEY HERE
Food: 1
Service: 1
Pablo Ayala
Excellent service ok food , all of jack in the box food is just ok everywhere.
Atmosphere: 5
Food: 3
Service: 5
Edward Alva
This jack in the box is my favorite in Long Beach and what helps that out is employee Selena she always has a great attitude and will always be right at the register when customers come in. She will even help recommend what is good to get depending on someone’s reference if they are not sure what to order. Overall she provides excellent customer service that’s very consistent and is very professional
Atmosphere: 5
Food: 5
Service: 5
Dan Ellison
Good one. Professional
Atmosphere: 5
Food: 5
Service: 5
wesboe miller
Really bad customer service they messed up my order one Lady mentioned to replace my whole order. Then the manager came out of nowhere acting like I’m trying to scam them from them, giving me really burnt, jalapeño poppers, and said no after the inconvenience of the mess of my order up I had to drive back Guadalupe is the He/She don’t know what he she identify as but never go here He/She rude fr
Coral FS
Customer service was good, but it smells in here and the food just tasted dirty. Bathroom had no toilet seat covers or paper towels either.
Atmosphere: 2
Food: 1
Service: 5
John Erlach
Ordered on the app and drive thru was still 15 minutes with only 2 cars in front of me. Got my order and they didn't make the burger right. Paid extra to upgrade to wedges and they were out of wedges when I fit to the window. I also came the other day and they couldn't take plastic. I guess it didn't matter anyways since they were out of shakes.
Atmosphere: 2
Food: 1
Service: 4
Dennis Yokley
Yesterday I was waiting to place order when a gentleman made comments,in which I responded back to him. After commenting to gentleman,the youngman in front of me spun around aggressively stating who talking to! I said I wasn't talking to you,and you better be tough vexing up on me. At that point the cashier comes out questioning what occurred when knew exactly what transpired,and then sided with her son by refusing me service (it's on camera and I want it investigated as that is discrimination as well as grounds for termination! I will also be contacting a lawyer to enquire about lawsuit!
Fer
Some homeless ,but always good service on the drive-thru
Atmosphere: 1
Food: 5
Service: 5
BA Be
The fried items were slightly overcooked. The service person was efficient and pleasant.
Nice hamburger and fries, the service is fine. The place is pretty small and the atmosphere is good. I suggest trying the double jack menu.
Atmosphere: 4
Food: 3
Service: 3
Sofiie Aguilera Boo
Super bad customer service with a young man in particular
Sofiie Aguilera B
Super bad customer service with a young man in particular
J Lomax
ACTIVE DUTY MILITARY HERE! I was moving from the apartments nearby by. After moving my u-haul, yes, U-HAUL, from the street to allow delivery trucks to access parking I moved it to this restaurants parking lot, mind you we unfortunately ate here 3 times in two days due to accessibility. In less than 1 hour my truck was towed by a company they choose to do business with and charged me $510 to get it back. They are a predatory towing company and the District Manager for jack in the box fielded my complaint and stood by the towing company instead. They choose to work with egregious predatory towing company’s and stand by them over active duty military members moving against their will to protect this nation. Avoid doing business with them at all costs. The district manager runs many Long Beach and other regional stores. Choose your fast food anywhere but jack in the box.
They got my order wrong 2 times in a row for the exact same thing. I asked for 2 tacos no hot sauce and both times they had hot sauce. I asked for no ice and they put ice. Makes me think they did it on purpose. Plus drive thru was taking forever. DO NOT RECOMMEND SPENDING YOUR TIME AND MONEY HERE
Food: 1
Service: 1
Excellent service ok food , all of jack in the box food is just ok everywhere.
Atmosphere: 5
Food: 3
Service: 5
This jack in the box is my favorite in Long Beach and what helps that out is employee Selena she always has a great attitude and will always be right at the register when customers come in. She will even help recommend what is good to get depending on someone’s reference if they are not sure what to order. Overall she provides excellent customer service that’s very consistent and is very professional
Atmosphere: 5
Food: 5
Service: 5
Good one. Professional
Atmosphere: 5
Food: 5
Service: 5
Really bad customer service they messed up my order one Lady mentioned to replace my whole order. Then the manager came out of nowhere acting like I’m trying to scam them from them, giving me really burnt, jalapeño poppers, and said no after the inconvenience of the mess of my order up I had to drive back Guadalupe is the
He/She don’t know what he she identify as but never go here He/She rude fr
Customer service was good, but it smells in here and the food just tasted dirty. Bathroom had no toilet seat covers or paper towels either.
Atmosphere: 2
Food: 1
Service: 5
Ordered on the app and drive thru was still 15 minutes with only 2 cars in front of me. Got my order and they didn't make the burger right. Paid extra to upgrade to wedges and they were out of wedges when I fit to the window. I also came the other day and they couldn't take plastic. I guess it didn't matter anyways since they were out of shakes.
Atmosphere: 2
Food: 1
Service: 4
Yesterday I was waiting to place order when a gentleman made comments,in which I responded back to him. After commenting to gentleman,the youngman in front of me spun around aggressively stating who talking to! I said I wasn't talking to you,and you better be tough vexing up on me. At that point the cashier comes out questioning what occurred when knew exactly what transpired,and then sided with her son by refusing me service (it's on camera and I want it investigated as that is discrimination as well as grounds for termination! I will also be contacting a lawyer to enquire about lawsuit!
Some homeless ,but always good service on the drive-thru
Atmosphere: 1
Food: 5
Service: 5
The fried items were slightly overcooked. The service person was efficient and pleasant.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Nice hamburger and fries, the service is fine.
The place is pretty small and the atmosphere is good.
I suggest trying the double jack menu.
Atmosphere: 4
Food: 3
Service: 3
Super bad customer service with a young man in particular
Super bad customer service with a young man in particular
ACTIVE DUTY MILITARY HERE! I was moving from the apartments nearby by. After moving my u-haul, yes, U-HAUL, from the street to allow delivery trucks to access parking I moved it to this restaurants parking lot, mind you we unfortunately ate here 3 times in two days due to accessibility. In less than 1 hour my truck was towed by a company they choose to do business with and charged me $510 to get it back. They are a predatory towing company and the District Manager for jack in the box fielded my complaint and stood by the towing company instead. They choose to work with egregious predatory towing company’s and stand by them over active duty military members moving against their will to protect this nation. Avoid doing business with them at all costs. The district manager runs many Long Beach and other regional stores. Choose your fast food anywhere but jack in the box.
Atmosphere: 1
Food: 1
Service: 1
When I'm hungry on the run, sourdough jack me!
Atmosphere: 5
Food: 5
Service: 5
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