I always stop because of it's on my way home but I am so angry this has happened to me more than a couple times they put cheese when I say not to the fries are cold and the sandwiches are always messy you can bearly hear on the speaker they have attitude and if I can speak to the owner so I can explain that it should never be this way the worst is the fries are always old have been sitting I'm 58 years old and I work very hard I am so upset I feel I will not attempt your restaurant again and I will also twitter fb and any other social media I can I drive from long beach to Tustin and I think that they should do customers way better then they do at least fix the food 👍 right
Atmosphere: 2
Food: 1
Service: 2
Nichole Cavnar
We were starving after a long trip.... JITC, is always the same. I think the only good thing we had were tye Crack tacos, but they were super
Atmosphere: 1
Food: 2
Service: 2
ralph perez
Place was dirty. Tables needed some attention. It was empty when we got there. Service was great.
Atmosphere: 3
Food: 4
Service: 5
Jake Weaver
Closed 30 minutes early. Beyond closing the store early, the woman working was extremely rude. She yelled at the older gentleman in line in front of me because he asked for multiple orders. When asked why the store was closed early, she said “she had a long day.” As a general manager in retail I can’t believe this type of customer service. Further more these type of people are going to get paid $20 an hour? What a joke. The manager at this location needs to take a serious look at their employees.
Karen Medina
I came in at 2pm Friday March 8th. After not being greeted by employees that walked passed the register as I waited, I placed an order for a 3 piece chicken strip combo with Susanna. I waited patiently as other orders were made, and then as my tenders sat in the bag and Susanna tends to the driveway, she comes back and says' welcome' not knowing I'm still the same customer that has been waiting over 15 mins, patiently. I asked, 'could you please put fries in the bag with my tenders'. I received my order, sat down inside to eat, opened the box to one reg sized tender, one the very exact same size as a chicken fry, and the other small one curled up like a chicken nugget. I politely took it back and asked for regular sized tenders like the one that was in the box alone. I walked away came back with my fries and asked that the whole meal be made over, seeing as how now had to wait longer for my tenders, I wanted ALL FRESH FOOD AT THE SAME TIME, I WAS HUNGRY AND THATS WHAT I PAID FOR. I EXPRESSED THIS TO THE VERY DRY AND INCONSIDERATE SUSANNA WHO IS NOT IN THE POSITION TO RUN A BUSINESS THAT CATERS TO THE PAYING CUSTOMER. SHE REFUSED TO TAKE THE FRIES BACK. Not one word of profanity was expressed or an insult, there was no reason to simply give me what I paid for seeing to how I should have never been given the extremely small chicken strips. I do mean SMALL. Im not even exaggerating, otherwise I would have never felt the need to type this complaint. Susanna needs more training on customers service, she attempted to go back and forth with me... And that's when I knew some type of customer relations skills needed to be reiterated to her. Very bad experience.
David Pride
Parking: Corner location .... not eat to get or out of....
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breakfast Jack
Dilan Perea
Asked for some ranch and got looked at with a nasty face and the worker threw the ranch on the counter in a bad manner.
Atmosphere: 1
Food: 5
Service: 1
John Washington
Not Clean at all!
Atmosphere: 1
Food: 2
Service: 2
Francisco Soto Rivas
Excellent quality. Very good customer service.
Atmosphere: 4
Food: 5
Service: 5
javier lopez
I like it because it has breakfast at all times. Day, afternoon and night.
Drive through is scary. You have to experience it to see why. Look to your right as you drive e through.
Atmosphere: 2
Food: 4
Service: 4
Joan MILLER
Very nice people working there. Fast and big selection. Tacos are sooo good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Breakfast Jack, Two Tacos
Your Name Here
Awesome value for the money on most sandwiches ?,Chicken sandwiches are good,Jumbo Jacks are really good too!
Atmosphere: 3
Food: 4
Service: 4
7 sho
I will never ever return to this place again egg rolls always burnt I don't know why I keep coming back but it's always the same thing egg rolls always burnt French fries always hard service always horrible atmosphere horrible I will not ever return
I always stop because of it's on my way home but I am so angry this has happened to me more than a couple times they put cheese when I say not to the fries are cold and the sandwiches are always messy you can bearly hear on the speaker they have attitude and if I can speak to the owner so I can explain that it should never be this way the worst is the fries are always old have been sitting I'm 58 years old and I work very hard I am so upset I feel I will not attempt your restaurant again and I will also twitter fb and any other social media I can I drive from long beach to Tustin and I think that they should do customers way better then they do at least fix the food 👍 right
Atmosphere: 2
Food: 1
Service: 2
We were starving after a long trip.... JITC, is always the same. I think the only good thing we had were tye Crack tacos, but they were super
Atmosphere: 1
Food: 2
Service: 2
Place was dirty. Tables needed some attention. It was empty when we got there. Service was great.
Atmosphere: 3
Food: 4
Service: 5
Closed 30 minutes early. Beyond closing the store early, the woman working was extremely rude. She yelled at the older gentleman in line in front of me because he asked for multiple orders. When asked why the store was closed early, she said “she had a long day.” As a general manager in retail I can’t believe this type of customer service. Further more these type of people are going to get paid $20 an hour? What a joke. The manager at this location needs to take a serious look at their employees.
I came in at 2pm Friday March 8th. After not being greeted by employees that walked passed the register as I waited, I placed an order for a 3 piece chicken strip combo with Susanna. I waited patiently as other orders were made, and then as my tenders sat in the bag and Susanna tends to the driveway, she comes back and says' welcome' not knowing I'm still the same customer that has been waiting over 15 mins, patiently. I asked, 'could you please put fries in the bag with my tenders'. I received my order, sat down inside to eat, opened the box to one reg sized tender, one the very exact same size as a chicken fry, and the other small one curled up like a chicken nugget. I politely took it back and asked for regular sized tenders like the one that was in the box alone. I walked away came back with my fries and asked that the whole meal be made over, seeing as how now had to wait longer for my tenders, I wanted ALL FRESH FOOD AT THE SAME TIME, I WAS HUNGRY AND THATS WHAT I PAID FOR. I EXPRESSED THIS TO THE VERY DRY AND INCONSIDERATE SUSANNA WHO IS NOT IN THE POSITION TO RUN A BUSINESS THAT CATERS TO THE PAYING CUSTOMER. SHE REFUSED TO TAKE THE FRIES BACK. Not one word of profanity was expressed or an insult, there was no reason to simply give me what I paid for seeing to how I should have never been given the extremely small chicken strips. I do mean SMALL. Im not even exaggerating, otherwise I would have never felt the need to type this complaint. Susanna needs more training on customers service, she attempted to go back and forth with me... And that's when I knew some type of customer relations skills needed to be reiterated to her. Very bad experience.
Parking: Corner location .... not eat to get or out of....
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breakfast Jack
Asked for some ranch and got looked at with a nasty face and the worker threw the ranch on the counter in a bad manner.
Atmosphere: 1
Food: 5
Service: 1
Not Clean at all!
Atmosphere: 1
Food: 2
Service: 2
Excellent quality. Very good customer service.
Atmosphere: 4
Food: 5
Service: 5
I like it because it has breakfast at all times. Day, afternoon and night.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Me and Rodney Allen RippeyLove the clown!
Atmosphere: 5
Food: 5
Service: 5
Drive through is scary. You have to experience it to see why. Look to your right as you drive e through.
Atmosphere: 2
Food: 4
Service: 4
Very nice people working there. Fast and big selection. Tacos are sooo good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Breakfast Jack, Two Tacos
Awesome value for the money on most sandwiches ?,Chicken sandwiches are good,Jumbo Jacks are really good too!
Atmosphere: 3
Food: 4
Service: 4
I will never ever return to this place again egg rolls always burnt I don't know why I keep coming back but it's always the same thing egg rolls always burnt French fries always hard service always horrible atmosphere horrible I will not ever return
Atmosphere: 1
Food: 1
Service: 1