Really like yhe way the lady and young man treated us. Great service. Went around 12pm.
Tady
As always this place is clean and has an amazing A/C unit. With the ongoing heat its been nice going in and getting something cold to drink.
Aiza De Briss
Yeah, the service here is horrible I placed a order through the app waited for about 25 to 30 minutes roughly estimate when I got to the location the person working at the front desk so that it was going to take him a while because I ordered a Big order and that he had to wash dishes after He told me that he took out. His phone decided on what music he was gonna put then he went to the back and instead of working on my order, he started washing the dishes. customers came and waited for him to take their orders in the store for five minutes one of them left, and the other customer stayed and placed her order and I watched him tell her it’s gonna take me about 25 to 30 minutes for your order to come out because I have a long order ahead of you so he’s falling behind work because he has to go wash dishes first instead of working on the orders, unbelievable This is how business go down and I understand he’s working on his own but if you guys know that weekends are most busy why not get him some help? Definitely not coming back here horrible service. Check your cameras
Elvira Carbajal
Edras went above and beyond 💫 Great customer service!!
B FILBEY
Not very friendly staff. Longest wait ever
Sixela
Aside from the mediocre service.
My strawberry smoothie was bitter, this location needs some immediate training.
Food: 1
Service: 1
H Z
Today, I wanted to treat my son to a celebratory drink at Jamba Juice and was surprised to see my orders short compared to what I paid for. I bought two large (30 ounces) drinks and one medium (28 ounces) drink. After receiving my order, I asked Devon and Carlos why my large drinks were not filled to the top. In essence, they both rudely responded “there is nothing, I can do about it.….Have a nice day!!!”
Devon went on to explain that the recipe makes 28 ounces for the large and 26 ounces for the medium. They knowingly still charge full price for the cup, without filling the cup to the top. I asked Carlos for my refund, then Devon “jumped in” and said “make him wait.” It appeared he was disgusted and annoyed by my request to receive what I was paying for.
Devon retaliated by ensuring that I wait an additional 15 minutes for my refund to be processed. He continued his rant by angrily walking my cups closer to the exit after I left them on top of the side countertop.
In closing, they both refused to provide me with a paper receipt documenting the refund, but told me the drinks would be refunded later. As I left the store, they both continued their destructive behavior by mocking me and saying “have a nice day” in a condescending tone while in front of arriving customers.
Ultimately, I will not be returning to this location or recommending this location to anyone I know or come in contact with.
Atmosphere: 1
Food: 1
Service: 1
brian b
They prioritize online orders, when I walked in I waited 20 min before even being spoken to. Several people who were there ahead of me left before ordering. If Jamba doesn't want to serve walkin customers then close the location and just do online only.
Atmosphere: 1
Service: 1
Denia Posada
I enjoy coming to jamba because I can get to try different drinks and I just love how everyone is so friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Whirl
Miriam Cortez
They canceled my order because they want to say my coupon wasn’t valid even after it got confirmed a day before . No apology just dry after spend 2 hours trying to get a hold of someone
Hours on Google and their own website are incorrect. They open an hour later. I will also say that this location has gone down. From not offering the same items as other locations to the floors being extremely sticky.
The associate though was working hard and by himself on opening which is a poor management choice. Would not recommend this location to anyone. Not because of the service but because of management.
Kendall Dixon
I walked in around 7:19pm to place an order, business hours stated closing is at 8:30pm . When it was my turn in line , I was greeted by the cashierMohammed. “Hi , how may I help you” ….while I was in the middle of stating my order he said “actually we aren’t taking orders right now , we are about to close” to which he proceeded to walk away and continued to make the customers before me order . No apologies or sympathy. I understand things can happen behind the scenes I may not be aware of as a customer but that was unacceptable customer service which could have been handled completely different.
Service: 1
DALE NOTINELLI
Always trash around. Needs a major sanitary wipedown.smoothies are my fav!! Way too expensive as of late.changed their point system then raised their prices.how many of us will spend $10.00 on a MED. smoothie everyday? A good question. is the produce the best produce avaliable to say that's what we are paying for .not garbage???
Parking: Spots are tight and most people really don't know how to park their vehicle
Its 8:05 pm came to order and was told that cash register was closed I had ordered a bowl and a juice and walked to my car to get my debit card, came back and was told that I wasn't able to order a bowl because it was to late(closing time is at 8:30) worst service by Eduardo.
Really like yhe way the lady and young man treated us. Great service. Went around 12pm.
As always this place is clean and has an amazing A/C unit. With the ongoing heat its been nice going in and getting something cold to drink.
Yeah, the service here is horrible I placed a order through the app waited for about 25 to 30 minutes roughly estimate when I got to the location the person working at the front desk so that it was going to take him a while because I ordered a Big order and that he had to wash dishes after He told me that he took out. His phone decided on what music he was gonna put then he went to the back and instead of working on my order, he started washing the dishes. customers came and waited for him to take their orders in the store for five minutes one of them left, and the other customer stayed and placed her order and I watched him tell her it’s gonna take me about 25 to 30 minutes for your order to come out because I have a long order ahead of you so he’s falling behind work because he has to go wash dishes first instead of working on the orders, unbelievable This is how business go down and I understand he’s working on his own but if you guys know that weekends are most busy why not get him some help? Definitely not coming back here horrible service. Check your cameras
Edras went above and beyond 💫 Great customer service!!
Not very friendly staff. Longest wait ever
Aside from the mediocre service.
My strawberry smoothie was bitter, this location needs some immediate training.
Food: 1
Service: 1
Today, I wanted to treat my son to a celebratory drink at Jamba Juice and was surprised to see my orders short compared to what I paid for. I bought two large (30 ounces) drinks and one medium (28 ounces) drink. After receiving my order, I asked Devon and Carlos why my large drinks were not filled to the top. In essence, they both rudely responded “there is nothing, I can do about it.….Have a nice day!!!”
Devon went on to explain that the recipe makes 28 ounces for the large and 26 ounces for the medium. They knowingly still charge full price for the cup, without filling the cup to the top. I asked Carlos for my refund, then Devon “jumped in” and said “make him wait.” It appeared he was disgusted and annoyed by my request to receive what I was paying for.
Devon retaliated by ensuring that I wait an additional 15 minutes for my refund to be processed. He continued his rant by angrily walking my cups closer to the exit after I left them on top of the side countertop.
In closing, they both refused to provide me with a paper receipt documenting the refund, but told me the drinks would be refunded later. As I left the store, they both continued their destructive behavior by mocking me and saying “have a nice day” in a condescending tone while in front of arriving customers.
Ultimately, I will not be returning to this location or recommending this location to anyone I know or come in contact with.
Atmosphere: 1
Food: 1
Service: 1
They prioritize online orders, when I walked in I waited 20 min before even being spoken to. Several people who were there ahead of me left before ordering. If Jamba doesn't want to serve walkin customers then close the location and just do online only.
Atmosphere: 1
Service: 1
I enjoy coming to jamba because I can get to try different drinks and I just love how everyone is so friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Whirl
They canceled my order because they want to say my coupon wasn’t valid even after it got confirmed a day before . No apology just dry after spend 2 hours trying to get a hold of someone
Restaurantji Recommends
Hours on Google and their own website are incorrect. They open an hour later. I will also say that this location has gone down. From not offering the same items as other locations to the floors being extremely sticky.
The associate though was working hard and by himself on opening which is a poor management choice. Would not recommend this location to anyone. Not because of the service but because of management.
I walked in around 7:19pm to place an order, business hours stated closing is at 8:30pm . When it was my turn in line , I was greeted by the cashierMohammed. “Hi , how may I help you” ….while I was in the middle of stating my order he said “actually we aren’t taking orders right now , we are about to close” to which he proceeded to walk away and continued to make the customers before me order . No apologies or sympathy. I understand things can happen behind the scenes I may not be aware of as a customer but that was unacceptable customer service which could have been handled completely different.
Service: 1
Always trash around. Needs a major sanitary wipedown.smoothies are my fav!! Way too expensive as of late.changed their point system then raised their prices.how many of us will spend $10.00 on a MED. smoothie everyday? A good question. is the produce the best produce avaliable to say that's what we are paying for .not garbage???
Parking: Spots are tight and most people really don't know how to park their vehicle
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Acai Super-Antioxidant, Orange Dream Machine
Its 8:05 pm came to order and was told that cash register was closed I had ordered a bowl and a juice and walked to my car to get my debit card, came back and was told that I wasn't able to order a bowl because it was to late(closing time is at 8:30) worst service by Eduardo.
Very rude customer service.
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