Jersey Mike's Subs
1831 Ximeno Ave, Long Beach
(562) 494-1888
Recent Reviews
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Promotion online offering free sub with purchase. This location purposely turns off choice of turkey sub to not participate in promotion. Go to Ocean Blvd location .... hate buisness that make so much and still feel the need to screw the customers whenever possible
Note*** keep your superficial response about emailing someone that doesn't care. *** read your reviews and fix the professionalism in your store.
Atmosphere: 1
Food: 1
Service: 1
We are regulars at this location and can always count on a good experience. The staff is very pleasant and the food is consistently delicious (Giant #55 for me!). The in-store tables are a bit wobbly, but I can deal with that. See you again soon! š
Atmosphere: 5
Food: 5
Service: 5
Great food, good customer service BUT, this one employee was cutting the bread on the counter right next to the tip jar and cash register. Not sanitary!
Food: 5
Recommended dishes: Philly Chees Steak
very bad waited 30 minutes for one sandwich very very slow
This is my regular Jersey Mikes and would usually give it a five. I pre ordered for Super Bowl and so disappointed with the way sandwiches were made. Sloppy with little meat and some of the bread over baked. Disappointed.
Good service I really enjoyed my sandwich. I love Jersey Mikeās. I wish we had more around California and in Hawaii, especially Kawai .
Atmosphere: 5
Food: 5
Service: 5
This jersey mikes is very good and the service is great as well. They are quick and easy as well as their sandwiches taste great. I always get the chicken bacon ranch and everytime it does not disappoint!
Atmosphere: 5
Food: 5
Service: 5
Always great!!
Atmosphere: 5
Food: 5
Service: 5
I came in on 9/30/24 and a young man named Travis was all by himself and still maintained a positive attitude! He was slicing meat& cheese and doing the produce station and working the cash register......and working the grill. He was doing the work of three people. I hope the owners appreciate this incredible employee.
I probably come here once a week .... sandwich is delicious š¤¤
Atmosphere: 5
Food: 5
Service: 5
Iāve visited this Jersey Mikeās many times. Obviously Iām a big fan of the sandwiches. But I came on here to give 5 stars to this team for their service. Iām shocked to see any negative reviews on here in regard to service. Every time I visit this location, itās clear the everyone is working hard, making a point to welcome every guest, efficiently building excellent sandwiches, filling online orders and in-person orders seamlessly, smiling at the register, communicating with each other, etc. Working in food service is not easy, but I can just tell after visiting a number of times and seeing this consistently, that this team is putting in the effort and wants their customers to feel welcome and taken care of.
Restaurantji Recommends
This location is terrible. 5 people on staff, 2 customers in line and our order for pick up wasn't ready in the 15-20 minute time frame. We walked in the door to pick up and the order hadn't even been started. What is the point in having an online app to pre-order for pick up if they don't even start it till you arrive? First and last time I come here. So ridiculous. Jersey Mike's used to be efficient and fast...not anymore.
Food: 4
Service: 1
I would like to give Travis a shout out because after placing an order online, I made the mistake of having the oil and vinegar inside the sandwich, when I wanted on the side. I was calling Jersey Mikeās to get a hold of them after I placed the order but the call never connected. After explaining my situation to the front lady, she basically told me my sandwich was already made and laughed basically insinuating that thereās nothing she can do. I kept explaining that I was trying to call but the line never connected. Travis stepped in and asked if I would like my sandwich remade which I asked please if they can and he did. Thank you for turning my almost sour experience very sweet.
For the lady in the front, she needs to work on customer service. I didnāt get her name but she was a young lady with glasses.
Atmosphere: 5
Food: 5
Service: 5
I went in to purchase a gift card (4/7/24 around 12:45 p.m.) I walked up to the register to ask if I needed to stand in line (there was about 7 people in line) since I was going to get a gift card only. The gentleman that was there told me I had to stand in line, when I came back around to the register to finally purchase my gift card (8-10 minutes later) the same gentleman looks around to get one and proceeds to tell me āunfortunately we donāt have anyā. Waiting in line is not a big deal I understand there are other people in line waiting to get food, but I was getting a gift card only in my opinion itās a quick transaction, and of course it made me upset he made me wait just to tell me he didnāt have any.
Service: 1
Bread was stale usually never have an issue but the kitchen area looked messy.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: California Club Sub
Good food the guys are so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Chicken Cheese Steak
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