I don’t know if the people working here do it on purpose, but they are working in slow motion. I was working around the area and I arrived late to work because it took them an hour and a half to make my sandwich. (It was just me and my friend ordering) Very disappointed with the service, but the sandwich was good though….. for now.
Atmosphere: 1
Food: 4
Service: 1
Jerry Calloway
I gave 5 stars because I love their sandwiches but this location customer service is absolutely TRASH! I told the server that I wanted to different breads and she’s misunderstood me and made two different giants with two different breads. I go for checkout and my total comes out to over $40 and I’m like why is my total over $40 when it’s suppose to be half that price and they informed because I ordered two giants when it was supposed to be just one and then they gave me an attitude and then ended up throwing away the other sandwich instead of giving it to me at a discounted price or for free since they made a mistake. Instead they gave me an attitude and threw the sandwich in the trash! There’s people dying of hunger in the world and they throwing food away in the trash. No morals or ethics smh. DO BETTER JERSEY MIKES
9/2024 at 8:40pm
I just got off work and I wanted to catch Jersey Mikes before they closed and as I walk inside I go directly to get a soda and as I was deciding what soda I wanted I get aggressively approached by one the employees and he slams the soda door on my hand as I’m trying to get a soda and says I’m not welcome here because I stoled from them in the past. Which is a lie. The last time I was there were had a bad experience and I wrote about it up above and that’s why they was probably feeling some type of way but I never stole anything. As a matter a fact, they never gave me what I paid for.
AVOID THIS LOCATION AT ALL COST. DO NOT DO BUSINESS WITH THIS LOCATION
Atmosphere: 1
Food: 5
Service: 1
J C
I gave 5 stars because I love their sandwiches but this location customer service is absolutely TRASH! I told the server that I wanted to different breads and she’s misunderstood me and made two different giants with two different breads. I go for checkout and my total comes out to over $40 and I’m like why is my total over $40 when it’s suppose to be half that price and they informed because I ordered two giants when it was supposed to be just one and then they gave me an attitude and then ended up throwing away the other sandwich instead of giving it to me at a discounted price or for free since they made a mistake. Instead they gave me an attitude and threw the sandwich in the trash! There’s people dying of hunger in the world and they throwing food away in the trash. No morals or ethics smh. DO BETTER JERSEY MIKES
9/2024 at 8:40pm
I just got off work and I wanted to catch Jersey Mikes before they closed and as I walk inside I go directly to get a soda and as I was deciding what soda I wanted I get aggressively approached by one the employees and he slams the soda door on my hand as I’m trying to get a soda and says I’m not welcome here because I stoled from them in the past. Which is a lie. The last time I was there were had a bad experience and I wrote about it up above and that’s why they was probably feeling some type of way but I never stole anything. As a matter a fact, they never gave me what I paid for.
AVOID THIS LOCATION AT ALL COST. DO NOT DO BUSINESS WITH THIS LOCATION
Atmosphere: 1
Food: 5
Service: 1
Romie Madrigal
worst customer service ever. 3 grown men acting like zombies, one was being rude acting like he didn’t know anything towards my brother ordering. other one couldn’t speak up and had attitude making my sandwich, and the last one was making rude comments about what we were ordering. by far the worst Jersey mikes ever do not recommend!!
Atmosphere: 1
Food: 1
Service: 1
Ashley Dean
I want to share a detailed account of my recent disappointing experience at Jersey Mike’s in Long Beach. My orders, which included 2 #7’s, were consistently incorrect, with bacon included despite my clear preference against it. Despite my attempts to contact the store over two days regarding this issue, there was no response, making it challenging to resolve the problem.Upon visiting the store in person, I encountered the manager, who displayed a surprising lack of empathy. Despite explaining the ongoing issues with my order and the store’s unresponsiveness, he was unwilling to replace it without a receipt, even though the mistake was on their end. This policy seemed inflexible and customer-unfriendly.Adding to the discomfort was the atmosphere created by the staff. Instead of addressing the issue professionally, they appeared to find the situation amusing, which only escalated my frustration. When I requested the manager’s name to document the encounter, he refused to provide it. This lack of transparency raises concerns about accountability within the establishment.Specifically, my orders consisted of 2 #7’s, and despite clear instructions, bacon was included. As a non-bacon eater, this oversight significantly impacted my dining experience. It’s crucial for the staff to pay attention to customers’ preferences to ensure accurate and satisfactory service.This experience has unfortunately tarnished my perception of Jersey Mike’s, a place I once enjoyed. I believe that better communication, flexibility in addressing order issues, and a more professional approach from the staff and management would greatly enhance the overall customer experience.I appreciate your understanding and hope that my detailed feedback contributes to improvements in order accuracy and customer service at Jersey Mike’s.
Atmosphere: 1
Food: 1
Service: 1
Steve
Great service. Nice staff
C Armistead
This location has really gone down hill, half the lights don't work and the dining area is a
Atmosphere: 2
Food: 5
Service: 2
Steven Milan
Great service. Nice staff
Framces Gray
Yes, I Love the sandwiches, I had a no.13 I Love the Italian meats and the ham , then you can add what you like and what you don't like and the spicy peppers sauce red and yellow give the sandwich a kick?, and they have chips and soda ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Peppers
Isiah
Food: not Subway, don't really describe food as about to be stated, nasty ?;Service: bland;Atmosphere: bland...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Philly Cheese Steak, California Chicken Cheese Steak
Best subs hands down! Mike's way guarantees better colon health and always so tasty!
Atmosphere: 5
Food: 5
Service: 5
Penny Wiser
Best subs hands down! Mike's way guarantees better colon health and always so tasty!
Atmosphere: 5
Food: 5
Service: 5
Peggy Kephart
Always good ?
john kellenberger
Always great food
Atmosphere: 5
Food: 5
Service: 5
Judy Reyes
Worker not cordial. Bread was sliced thin on one half. The other half very thick. Ingredients fell out, tore out from thin side with every bite. $10 a sandwich ? should not have a problem. Worker was having issues with the card reader. I won't go again.
I don’t know if the people working here do it on purpose, but they are working in slow motion. I was working around the area and I arrived late to work because it took them an hour and a half to make my sandwich. (It was just me and my friend ordering) Very disappointed with the service, but the sandwich was good though….. for now.
Atmosphere: 1
Food: 4
Service: 1
I gave 5 stars because I love their sandwiches but this location customer service is absolutely TRASH! I told the server that I wanted to different breads and she’s misunderstood me and made two different giants with two different breads. I go for checkout and my total comes out to over $40 and I’m like why is my total over $40 when it’s suppose to be half that price and they informed because I ordered two giants when it was supposed to be just one and then they gave me an attitude and then ended up throwing away the other sandwich instead of giving it to me at a discounted price or for free since they made a mistake. Instead they gave me an attitude and threw the sandwich in the trash! There’s people dying of hunger in the world and they throwing food away in the trash. No morals or ethics smh. DO BETTER JERSEY MIKES
9/2024 at 8:40pm
I just got off work and I wanted to catch Jersey Mikes before they closed and as I walk inside I go directly to get a soda and as I was deciding what soda I wanted I get aggressively approached by one the employees and he slams the soda door on my hand as I’m trying to get a soda and says I’m not welcome here because I stoled from them in the past. Which is a lie. The last time I was there were had a bad experience and I wrote about it up above and that’s why they was probably feeling some type of way but I never stole anything. As a matter a fact, they never gave me what I paid for.
AVOID THIS LOCATION AT ALL COST. DO NOT DO BUSINESS WITH THIS LOCATION
Atmosphere: 1
Food: 5
Service: 1
I gave 5 stars because I love their sandwiches but this location customer service is absolutely TRASH! I told the server that I wanted to different breads and she’s misunderstood me and made two different giants with two different breads. I go for checkout and my total comes out to over $40 and I’m like why is my total over $40 when it’s suppose to be half that price and they informed because I ordered two giants when it was supposed to be just one and then they gave me an attitude and then ended up throwing away the other sandwich instead of giving it to me at a discounted price or for free since they made a mistake. Instead they gave me an attitude and threw the sandwich in the trash! There’s people dying of hunger in the world and they throwing food away in the trash. No morals or ethics smh. DO BETTER JERSEY MIKES
9/2024 at 8:40pm
I just got off work and I wanted to catch Jersey Mikes before they closed and as I walk inside I go directly to get a soda and as I was deciding what soda I wanted I get aggressively approached by one the employees and he slams the soda door on my hand as I’m trying to get a soda and says I’m not welcome here because I stoled from them in the past. Which is a lie. The last time I was there were had a bad experience and I wrote about it up above and that’s why they was probably feeling some type of way but I never stole anything. As a matter a fact, they never gave me what I paid for.
AVOID THIS LOCATION AT ALL COST. DO NOT DO BUSINESS WITH THIS LOCATION
Atmosphere: 1
Food: 5
Service: 1
worst customer service ever. 3 grown men acting like zombies, one was being rude acting like he didn’t know anything towards my brother ordering. other one couldn’t speak up and had attitude making my sandwich, and the last one was making rude comments about what we were ordering. by far the worst Jersey mikes ever do not recommend!!
Atmosphere: 1
Food: 1
Service: 1
I want to share a detailed account of my recent disappointing experience at Jersey Mike’s in Long Beach. My orders, which included 2 #7’s, were consistently incorrect, with bacon included despite my clear preference against it. Despite my attempts to contact the store over two days regarding this issue, there was no response, making it challenging to resolve the problem.Upon visiting the store in person, I encountered the manager, who displayed a surprising lack of empathy. Despite explaining the ongoing issues with my order and the store’s unresponsiveness, he was unwilling to replace it without a receipt, even though the mistake was on their end. This policy seemed inflexible and customer-unfriendly.Adding to the discomfort was the atmosphere created by the staff. Instead of addressing the issue professionally, they appeared to find the situation amusing, which only escalated my frustration. When I requested the manager’s name to document the encounter, he refused to provide it. This lack of transparency raises concerns about accountability within the establishment.Specifically, my orders consisted of 2 #7’s, and despite clear instructions, bacon was included. As a non-bacon eater, this oversight significantly impacted my dining experience. It’s crucial for the staff to pay attention to customers’ preferences to ensure accurate and satisfactory service.This experience has unfortunately tarnished my perception of Jersey Mike’s, a place I once enjoyed. I believe that better communication, flexibility in addressing order issues, and a more professional approach from the staff and management would greatly enhance the overall customer experience.I appreciate your understanding and hope that my detailed feedback contributes to improvements in order accuracy and customer service at Jersey Mike’s.
Atmosphere: 1
Food: 1
Service: 1
Great service. Nice staff
This location has really gone down hill, half the lights don't work and the dining area is a
Atmosphere: 2
Food: 5
Service: 2
Great service. Nice staff
Yes, I Love the sandwiches, I had a no.13 I Love the Italian meats and the ham , then you can add what you like and what you don't like and the spicy peppers sauce red and yellow give the sandwich a kick?, and they have chips and soda ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Peppers
Food: not Subway, don't really describe food as about to be stated, nasty ?;Service: bland;Atmosphere: bland...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Philly Cheese Steak, California Chicken Cheese Steak
Restaurantji Recommends
Best subs hands down! Mike's way guarantees better colon health and always so tasty!
Atmosphere: 5
Food: 5
Service: 5
Best subs hands down! Mike's way guarantees better colon health and always so tasty!
Atmosphere: 5
Food: 5
Service: 5
Always good ?
Always great food
Atmosphere: 5
Food: 5
Service: 5
Worker not cordial. Bread was sliced thin on one half. The other half very thick. Ingredients fell out, tore out from thin side with every bite. $10 a sandwich ? should not have a problem. Worker was having issues with the card reader. I won't go again.
Loading...