Don’t order curbside, you will be sitting in your car for 40 minutes and it will just be sitting on the pickup counter getting cold. What a joke…
Atmosphere: 3
Food: 5
Service: 1
Michael Trivette
Sandwich was fresh and the service was quick. Plenty of seating available inside.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwich, Classic Italian Sub
Alien Lovechild
In from the rain and being the only customer with 2 servers, I still managed to be served 3rd, and charged twice(!). One was a pickup, the other someone who came in for drinks and went straight to the counter as I waited.Ordered a Club Sub. Lady began to get it ready. Guy had me pay first as they did another sandwich which must be a remote order. He sliced the meats, asked what I wanted in it from the selections - lettuce & tomato, please. Then she started to wrap it up. I interrupted to say it should have mayo and bacon - as per the menu. She wanted me to list that as a need? Then she asked me to pay. I already had, I said. I had to repeat that and produced my receipt. She then said absolutely nothing - total silence.The food is great. The service is Sub par - there’s your new tagline.Good luck when it’s busy.
Atmosphere: 1
Food: 5
Service: 2
Paul Santellan
One of the best sandwiches in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Classic Italian Sub
Isiah
Food, not desirable to my liking.
Atmosphere: 3
Food: 1
Service: 3
MERCEDES HORTON
I am so very disappointed ? my sandwich was put on the wrong bread i had a long wait i ordered the #26 with no tomatoes on rosemary bread w/guacamole i what i got was #26 on white no lettuce the young girl who was preparing my sandwich because i bought 3 sandwiches spent $44 she finished making all 3 and comes to me and say i used the wrong bread to make the number #26 i am sorry is that okay. I just took my sandwiches and left i would have rather her tell it will be extra time to wait so she can fix her mistake. I won't return to jersey mikes if i am going get poor service like that. Smh
Atmosphere: 4
Food: 1
Service: 1
F barela
Ive never eaten at Jersey Mikes before until yesterday. The food is expensive but its so good. I had the bacon and ranch salad lol. The cheese, i couldnt get over it and the vanilla soda mixed with the rootbeer was so good. But there was an older gentleman preparing our food (i didnt catch his name) and hes the reason im writing this review. He was very friendly and welcoming. He seems to take pride in how his food comes out. You dont see too much of that in the fast food industry. If i ever eat at JMs again it would definitely be at this place because of him. The lady running the register looked like she was learning how to work the register she seemed a bit nervous and thats okay she was very nice.
Atmosphere: 5
Food: 5
Service: 5
Paula O.
Tasty sandwiches from a clean and efficient spot. Staff was top notch except for the surly girl at the cash register. I was confused by the odd texture of the bacon, I would describe it as bacon brittle. Looked like well made slices but oddly and uniformly crumbled into tiny pieces as it was eaten as though prechewed. I'd choose a different option next time. However it was the unpleasant person that left a bad taste.
Alex L
Although the food is good and is alway's prepared properly, at least to my liking that is. The staff has never been too helpful or friendly. But come to think of it neither has any of the Manager's been for that fact? ? In the years i have been coming to this location i can honestly say 2 (yes 2) employee's have been pleasant and friendly. And forget about getting any other kind of help other then ordering and least of all regarding trouble placing an order on the app, Which by the way has happened to me countless times? The same response i have gotten by employee's more then once and even the Manager if you can believe it is, 'I'm sorry but i don't know anything about fixing the app.' No one there will make any further effort to assist you with any type of other issue's that may come up other then receiving and completing making your order. So Customer Service at this location is anything but good. That being said the food has alway's been fresh, on time, and never mixed up or wrong. So that is totally on point. So if they can just incorperate those same skills to a more friendly and helpful atmosphere at this location i can't see anything but long term success. ?
I visited in the evening of Aug 8th, 2023. The 2 guys were nice enough but when I ordered my veggie sandwich, the guy cutting the cheese picked up a block of cheese and dumped it down in the cutter that I'd just seen him cutting meat in when I came in. I'm a vegetarian and while I know that is my choice and no one else's problem, I don't expect there to be cross-contamination in a food store. Especially with me ordering a veggie sub, it should probably have been a clue. Plus, that's horrendous even without me being veg, how many times had that happened through the day, every day? Hopefully it gets cleaned severed times a day at least. I'm shy so I didn't say anything. Everything else seemed OK, just not the food handling. He also had the same gloves as when I walked in.Vegetarian options: Only one, really. The veggie sub. But they used the same cutter for the cheese that they did for the meat, without cleaning it, first.
Atmosphere: 2
Food: 4
Service: 3
rylee doyle
Go to Jersey Mikes in LB. Service is excellent and food it beyond
Atmosphere: 5
Food: 5
Service: 5
Joshua Grant
The staff at this location were so horrible. I have never had such a bad customer service experience in my life. They had such a bad attitude. The girl who was cutting the cheese/meat on 08/26/2023 at lunchtime was the worst. I had never been to Jersey Mike’s before and I wasn’t sure what to order. When I got to the front of the queue she immediately said in a horrible tone: “what do you want?!”. Like I was inconveniencing her that I entered the shop and wanted to purchase a sandwich. Because I didn’t understand the menu she got so annoyed with me that she started shouting. It was unbelievable. Then when I made it to the lady on the register, she told me that I needed to tell the lady making my sandwich what I wanted on it. I told the lady on the register that I wanted it mike’s way and she said “you’ll have to tell her that” in another horrible tone. Like she wasn’t already standing right next to the girl making the sandwich. I would of literally just walked out if I had not already been so hungry. I will never visit a Jersey Mike’s again
Atmosphere: 1
Food: 2
Service: 1
Brooke Wilson
Came in before closing and the manager told the employee not to serve me
Alfonso V.
The food was great, the service, these two guys were exceptional. The music fits the mood and the hunger. Definitely worth the walk here..
Always a joy to go here.
Atmosphere: 5
Food: 5
Service: 5
Don’t order curbside, you will be sitting in your car for 40 minutes and it will just be sitting on the pickup counter getting cold. What a joke…
Atmosphere: 3
Food: 5
Service: 1
Sandwich was fresh and the service was quick. Plenty of seating available inside.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sandwich, Classic Italian Sub
In from the rain and being the only customer with 2 servers, I still managed to be served 3rd, and charged twice(!). One was a pickup, the other someone who came in for drinks and went straight to the counter as I waited.Ordered a Club Sub. Lady began to get it ready. Guy had me pay first as they did another sandwich which must be a remote order. He sliced the meats, asked what I wanted in it from the selections - lettuce & tomato, please. Then she started to wrap it up. I interrupted to say it should have mayo and bacon - as per the menu. She wanted me to list that as a need? Then she asked me to pay. I already had, I said. I had to repeat that and produced my receipt. She then said absolutely nothing - total silence.The food is great. The service is Sub par - there’s your new tagline.Good luck when it’s busy.
Atmosphere: 1
Food: 5
Service: 2
One of the best sandwiches in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Classic Italian Sub
Food, not desirable to my liking.
Atmosphere: 3
Food: 1
Service: 3
I am so very disappointed ? my sandwich was put on the wrong bread i had a long wait i ordered the #26 with no tomatoes on rosemary bread w/guacamole i what i got was #26 on white no lettuce the young girl who was preparing my sandwich because i bought 3 sandwiches spent $44 she finished making all 3 and comes to me and say i used the wrong bread to make the number #26 i am sorry is that okay. I just took my sandwiches and left i would have rather her tell it will be extra time to wait so she can fix her mistake. I won't return to jersey mikes if i am going get poor service like that. Smh
Atmosphere: 4
Food: 1
Service: 1
Ive never eaten at Jersey Mikes before until yesterday. The food is expensive but its so good. I had the bacon and ranch salad lol. The cheese, i couldnt get over it and the vanilla soda mixed with the rootbeer was so good. But there was an older gentleman preparing our food (i didnt catch his name) and hes the reason im writing this review. He was very friendly and welcoming. He seems to take pride in how his food comes out. You dont see too much of that in the fast food industry. If i ever eat at JMs again it would definitely be at this place because of him. The lady running the register looked like she was learning how to work the register she seemed a bit nervous and thats okay she was very nice.
Atmosphere: 5
Food: 5
Service: 5
Tasty sandwiches from a clean and efficient spot. Staff was top notch except for the surly girl at the cash register. I was confused by the odd texture of the bacon, I would describe it as bacon brittle. Looked like well made slices but oddly and uniformly crumbled into tiny pieces as it was eaten as though prechewed. I'd choose a different option next time. However it was the unpleasant person that left a bad taste.
Although the food is good and is alway's prepared properly, at least to my liking that is. The staff has never been too helpful or friendly. But come to think of it neither has any of the Manager's been for that fact? ? In the years i have been coming to this location i can honestly say 2 (yes 2) employee's have been pleasant and friendly. And forget about getting any other kind of help other then ordering and least of all regarding trouble placing an order on the app, Which by the way has happened to me countless times? The same response i have gotten by employee's more then once and even the Manager if you can believe it is, 'I'm sorry but i don't know anything about fixing the app.' No one there will make any further effort to assist you with any type of other issue's that may come up other then receiving and completing making your order. So Customer Service at this location is anything but good. That being said the food has alway's been fresh, on time, and never mixed up or wrong. So that is totally on point. So if they can just incorperate those same skills to a more friendly and helpful atmosphere at this location i can't see anything but long term success. ?
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Subs by the Bag
Restaurantji Recommends
I visited in the evening of Aug 8th, 2023. The 2 guys were nice enough but when I ordered my veggie sandwich, the guy cutting the cheese picked up a block of cheese and dumped it down in the cutter that I'd just seen him cutting meat in when I came in. I'm a vegetarian and while I know that is my choice and no one else's problem, I don't expect there to be cross-contamination in a food store. Especially with me ordering a veggie sub, it should probably have been a clue. Plus, that's horrendous even without me being veg, how many times had that happened through the day, every day? Hopefully it gets cleaned severed times a day at least. I'm shy so I didn't say anything. Everything else seemed OK, just not the food handling. He also had the same gloves as when I walked in.Vegetarian options: Only one, really. The veggie sub. But they used the same cutter for the cheese that they did for the meat, without cleaning it, first.
Atmosphere: 2
Food: 4
Service: 3
Go to Jersey Mikes in LB. Service is excellent and food it beyond
Atmosphere: 5
Food: 5
Service: 5
The staff at this location were so horrible. I have never had such a bad customer service experience in my life. They had such a bad attitude. The girl who was cutting the cheese/meat on 08/26/2023 at lunchtime was the worst. I had never been to Jersey Mike’s before and I wasn’t sure what to order. When I got to the front of the queue she immediately said in a horrible tone: “what do you want?!”. Like I was inconveniencing her that I entered the shop and wanted to purchase a sandwich. Because I didn’t understand the menu she got so annoyed with me that she started shouting. It was unbelievable. Then when I made it to the lady on the register, she told me that I needed to tell the lady making my sandwich what I wanted on it. I told the lady on the register that I wanted it mike’s way and she said “you’ll have to tell her that” in another horrible tone. Like she wasn’t already standing right next to the girl making the sandwich. I would of literally just walked out if I had not already been so hungry. I will never visit a Jersey Mike’s again
Atmosphere: 1
Food: 2
Service: 1
Came in before closing and the manager told the employee not to serve me
The food was great, the service, these two guys were exceptional. The music fits the mood and the hunger. Definitely worth the walk here..