Disappointing experience at this Panda Express. Part of the issue is the shopping center is private property, and it seems like management/property security is choosing to allow people to loiter right outside the front door. There were multiple persons experiencing homelessness there with personal belongings, and the area felt unsafe and unclean.
On top of that, I came in to pick up an online order, told the cashier my name, and was made to wait—only to find out my food had been ready and sitting there the whole time. The cashier said he “did not see it” and mentioned they were busy. I understand being busy, but the lack of attention and communication made this a frustrating visit. I’ll be avoiding this location going forward.
Atmosphere: 1
Food: 3
Service: 1
Lisa Garofalo
Can someone please suggest a good Chinese restaurant in Long Beach? We always come to Panda Express and not only is the food disgusting but it’s overpriced and the wait is ridiculous. Please… Asking for a friend!
If you’ve never been here… Don’t bother
Atmosphere: 1
Food: 2
Service: 1
Stephen Arriola
I order online and pick up in store. My family was given no fortune with purchase. This makes me feel unwell.
Atmosphere: 1
Food: 1
Service: 1
Nonya Business
Went there tonight around 7:30 and stood in front of the counter for a good four or five minutes while they prepared food for people who ordered online instead of taking my order who was standing directly in front of them
Atmosphere: 1
Food: 1
Service: 1
Trezure maxwell
Amazing service staff r super nice
Atmosphere: 5
Food: 5
Service: 5
anamaria pastrana
We just came to eat at this location (04/23/25). Arrived at 9:05 and we were a little bit confused because it seems that it was closed because all the chairs were on top of the tables but lights were on. We approached the door and asked if it was open and the lady say yes! The store closes at 9:30 and the employees started to literally put all chairs up and washing the floors with soap before 9 pm! We asked if we can eat there and one of the employees say yes but “we closed at 9:30” so Basically sit and eat fast! We ordered food but decided not to eat there because , first the smell of soap was very strong so it was pretty unpleasant the idea of eating while having to smell that soap and second because we felt like we needed to eat fast or they will kick us out at 9:30! I understand employees want to go home but starting closing way before closing time its kind of ridiculous! We love the food there but tonight the service and atmosphere were awful!
Atmosphere: 1
Food: 5
Service: 1
Juan Hernanadez
Good food at low prices!👍❤️
Atmosphere: 5
Food: 5
Service: 5
griffin mcilvain
Piss poor
Atmosphere: 1
Food: 1
Service: 1
Crystal Beall
Quality here has gone down, every time I come here most of the entrees are empty and I ask if they have more coming out soon & the same Hispanic lady never knows, gives me a blank stare & has to go ask. Usually, its about another 5-10 mins whereas before they used to not let the entrees run out before starting the next batch so that this doesn’t happen but management here needs to rethink their strategy for good customer service
Whoever was cooking on thrursday nov 14 at 1130am made the best quality ive had in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef, Orange Chicken, Side Chow Mein
Angel Madrid
The portion sizes are so small. Don’t waste your time at this location.
JESS MESINO
When I don't have enough time to eat I usually go to this place, because the food is delicious, generous portions my only thing but the staff is stressed as always I guess because of so much work but the food is delicious.
Atmosphere: 5
Food: 5
Service: 5
chris vandegevel
Love the manager Chonda…outstanding!
Atmosphere: 5
Food: 5
Service: 5
charlie ellison
I was very happy with my experience at this Panda Express. The food was fresh and very tasty and the staff very friendly and helpful.The pricing is reasonable for the amount of food you get. I had mentioned my experience with Panda Express to a relative and she too said she was happy with the one near her house she occasionally visits. So it seems there is a consistency of quality throughout the chain. ?
Disappointing experience at this Panda Express. Part of the issue is the shopping center is private property, and it seems like management/property security is choosing to allow people to loiter right outside the front door. There were multiple persons experiencing homelessness there with personal belongings, and the area felt unsafe and unclean.
On top of that, I came in to pick up an online order, told the cashier my name, and was made to wait—only to find out my food had been ready and sitting there the whole time. The cashier said he “did not see it” and mentioned they were busy. I understand being busy, but the lack of attention and communication made this a frustrating visit. I’ll be avoiding this location going forward.
Atmosphere: 1
Food: 3
Service: 1
Can someone please suggest a good Chinese restaurant in Long Beach? We always come to Panda Express and not only is the food disgusting but it’s overpriced and the wait is ridiculous. Please… Asking for a friend!
If you’ve never been here… Don’t bother
Atmosphere: 1
Food: 2
Service: 1
I order online and pick up in store. My family was given no fortune with purchase. This makes me feel unwell.
Atmosphere: 1
Food: 1
Service: 1
Went there tonight around 7:30 and stood in front of the counter for a good four or five minutes while they prepared food for people who ordered online instead of taking my order who was standing directly in front of them
Atmosphere: 1
Food: 1
Service: 1
Amazing service staff r super nice
Atmosphere: 5
Food: 5
Service: 5
We just came to eat at this location (04/23/25). Arrived at 9:05 and we were a little bit confused because it seems that it was closed because all the chairs were on top of the tables but lights were on. We approached the door and asked if it was open and the lady say yes! The store closes at 9:30 and the employees started to literally put all chairs up and washing the floors with soap before 9 pm! We asked if we can eat there and one of the employees say yes but “we closed at 9:30” so Basically sit and eat fast! We ordered food but decided not to eat there because , first the smell of soap was very strong so it was pretty unpleasant the idea of eating while having to smell that soap and second because we felt like we needed to eat fast or they will kick us out at 9:30! I understand employees want to go home but starting closing way before closing time its kind of ridiculous! We love the food there but tonight the service and atmosphere were awful!
Atmosphere: 1
Food: 5
Service: 1
Good food at low prices!👍❤️
Atmosphere: 5
Food: 5
Service: 5
Piss poor
Atmosphere: 1
Food: 1
Service: 1
Quality here has gone down, every time I come here most of the entrees are empty and I ask if they have more coming out soon & the same Hispanic lady never knows, gives me a blank stare & has to go ask. Usually, its about another 5-10 mins whereas before they used to not let the entrees run out before starting the next batch so that this doesn’t happen but management here needs to rethink their strategy for good customer service
Atmosphere: 3
Food: 3
Service: 1
Fresh, friendly and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef
Restaurantji Recommends
Whoever was cooking on thrursday nov 14 at 1130am made the best quality ive had in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef, Orange Chicken, Side Chow Mein
The portion sizes are so small. Don’t waste your time at this location.
When I don't have enough time to eat I usually go to this place, because the food is delicious, generous portions my only thing but the staff is stressed as always I guess because of so much work but the food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Love the manager Chonda…outstanding!
Atmosphere: 5
Food: 5
Service: 5
I was very happy with my experience at this Panda Express. The food was fresh and very tasty and the staff very friendly and helpful.The pricing is reasonable for the amount of food you get. I had mentioned my experience with Panda Express to a relative and she too said she was happy with the one near her house she occasionally visits. So it seems there is a consistency of quality throughout the chain. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef, Plate, Honey Walnut Shrimp
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