Manager (specifically) and some employees are rude. No smiles and everybody seems unhappy. Also the female manager sent an associate to me and took care of another customer. We both came in at the same time. Never coming here again.
Atmosphere: 3
Food: 3
Service: 1
Eric
This place has the best sandwiches and soup. Good for lunch.
Atmosphere: 1
Food: 1
Service: 1
kels
Horrible customer service
Atmosphere: 1
Food: 2
Service: 1
jaime pizano
Quite, clean and good soup options to choose from. Bread also is always fresh. 👌
Atmosphere: 4
Food: 4
Service: 4
Stevie Theus
So I went here just to enjoy panera since I've never had it before and it was the worse experience ever. There service was extremely rude the asian lady and I'm guessing the general manager was obnoxious, subpara everyone had attitudes. On top of that the quality of food was subpara. My friend even find a bugs wing in her mac n cheese, honestly please don't go here it's a safety hazard and they need to be shut down. I honestly I wouldn't even give this place a star please don't go here.
Atmosphere: 1
Food: 1
Service: 1
TT
I really like the place. Service was good.
Atmosphere: 5
Food: 5
Service: 5
Emily Anderson
The food was same as any other, and this actual location is brand new so it's nice and clean, BUT we just ate here July 10th like 4-5pm and it wad absolutely freeing inside!! Even my daughter who's always hot like her dad was freezing! Of course we're in summer clothes and had been out swimming all day, but what really ticked me off was that the employee working said they can't even adjust the temp there at the location!! It's the middle of the SUMMER and Luckily I always keep a hoodie or something in my car, but we ate very fast and left because my daughter was cold in shorts and a tank, and even my husband who's always hot said it was ridiculously!! This is CALIFORNIA not Arizona...it does not need to be 65° inside a cafe!! There's also NO outdoor seating for anyone who doesn't like the inside temp, so of they are going to keep it so cold, we definitely won't go back.
Atmosphere: 1
Food: 4
Service: 4
Thomas Wright
First time there. Enjoyed my meal.
Atmosphere: 5
Food: 4
Service: 4
Harry Roberts
Big Badinki Bones stabbed me in the leg at Panera Bread
Cindy G
I’ve ordered twice on the app and have customized a salad and today a sandwich. Both orders did not have the customizations added. The salad had none of the customizations I added on the app (tomatoes and croutons) I called the manager and he said I could come back to get a new salad. Today I customized my sandwich and added (extra tomato and cucumber) I gave it to the counter this time and she remade it to again NOT have the customizations. I didn’t want to continue wasting her time and mine but considering this has happened twice employees here seem to not care about your order.
I don’t usually leave reviews, but this place really deserves the feedback. We waited over 25 minutes just to be seated while several employees stood around chatting and ignoring customers. When we asked to speak with a manager, they were nowhere to be found. One of the workers even rolled their eyes when we asked for the check.
Pete C
I bought a Cranberry Walnut Chicken Salad — but where's my cranberry sauce? It's not right that they just gave me this. The store is too far from my home, so driving back to speak to the manager isn't really an option. Eating it felt like having a cold sandwich straight from the fridge 😿 — it just wasn't good. It felt like I bought loneliness.
Tita Friday PH
Loved this Panera location! Clean interiors, friendly service, and everything was super fresh. I ordered the Caprese sandwich — crisp arugula, juicy tomato, creamy mozzarella, all tucked into toasted ciabatta. So good. Paired it with kettle chips and an iced hibiscus tea that proudly declared “All the Sips!” — and it delivered. Great spot for a chill lunch. Definitely coming back.
Manager (specifically) and some employees are rude. No smiles and everybody seems unhappy. Also the female manager sent an associate to me and took care of another customer. We both came in at the same time. Never coming here again.
Atmosphere: 3
Food: 3
Service: 1
This place has the best sandwiches and soup. Good for lunch.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service
Atmosphere: 1
Food: 2
Service: 1
Quite, clean and good soup options to choose from. Bread also is always fresh. 👌
Atmosphere: 4
Food: 4
Service: 4
So I went here just to enjoy panera since I've never had it before and it was the worse experience ever. There service was extremely rude the asian lady and I'm guessing the general manager was obnoxious, subpara everyone had attitudes. On top of that the quality of food was subpara. My friend even find a bugs wing in her mac n cheese, honestly please don't go here it's a safety hazard and they need to be shut down. I honestly I wouldn't even give this place a star please don't go here.
Atmosphere: 1
Food: 1
Service: 1
I really like the place. Service was good.
Atmosphere: 5
Food: 5
Service: 5
The food was same as any other, and this actual location is brand new so it's nice and clean, BUT we just ate here July 10th like 4-5pm and it wad absolutely freeing inside!! Even my daughter who's always hot like her dad was freezing! Of course we're in summer clothes and had been out swimming all day, but what really ticked me off was that the employee working said they can't even adjust the temp there at the location!! It's the middle of the SUMMER and Luckily I always keep a hoodie or something in my car, but we ate very fast and left because my daughter was cold in shorts and a tank, and even my husband who's always hot said it was ridiculously!!
This is CALIFORNIA not Arizona...it does not need to be 65° inside a cafe!!
There's also NO outdoor seating for anyone who doesn't like the inside temp, so of they are going to keep it so cold, we definitely won't go back.
Atmosphere: 1
Food: 4
Service: 4
First time there. Enjoyed my meal.
Atmosphere: 5
Food: 4
Service: 4
Big Badinki Bones stabbed me in the leg at Panera Bread
I’ve ordered twice on the app and have customized a salad and today a sandwich. Both orders did not have the customizations added. The salad had none of the customizations I added on the app (tomatoes and croutons) I called the manager and he said I could come back to get a new salad. Today I customized my sandwich and added (extra tomato and cucumber) I gave it to the counter this time and she remade it to again NOT have the customizations. I didn’t want to continue wasting her time and mine but considering this has happened twice employees here seem to not care about your order.
Restaurantji Recommends
I like their pick 2
Great people good food
Terrible experience — never coming back.
I don’t usually leave reviews, but this place really deserves the feedback. We waited over 25 minutes just to be seated while several employees stood around chatting and ignoring customers. When we asked to speak with a manager, they were nowhere to be found. One of the workers even rolled their eyes when we asked for the check.
I bought a Cranberry Walnut Chicken Salad — but where's my cranberry sauce? It's not right that they just gave me this. The store is too far from my home, so driving back to speak to the manager isn't really an option. Eating it felt like having a cold sandwich straight from the fridge 😿 — it just wasn't good. It felt like I bought loneliness.
Loved this Panera location! Clean interiors, friendly service, and everything was super fresh. I ordered the Caprese sandwich — crisp arugula, juicy tomato, creamy mozzarella, all tucked into toasted ciabatta. So good. Paired it with kettle chips and an iced hibiscus tea that proudly declared “All the Sips!” — and it delivered. Great spot for a chill lunch. Definitely coming back.
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