Papa Johns Pizza
3910 Long Beach Blvd Suite B, Long Beach
(562) 427-5000
Recent Reviews
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Fkl this place. I usually read the reviews before ordering but idk why i did this time. And like every one saying and they right SO PLEASE DONT WASTE YOUR MONEY AND TIME AT THIS LOCATION. F!
Atmosphere: 1
Food: 1
Service: 1
I ask for extra sauce and I received what I ask for
Atmosphere: 4
Food: 5
Service: 5
My son loved the pizza thanks guys
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza for carry out. I show up and they play dumb. They say there is no pizza under that name. I give them all the information and still they say there’s nothing. Anyhow, after some back and forth, they make it, I wait. They made it wrong!??? I give up. This locations is pretty bad.
If I could give 0 stars I would. This location is thee ABsolute WORST!!! The first time ordered from here I gave a benefit of the doubt for making my order wrong. I gave them another chance and they delivered, via DoorDash, me someone else’s food. Now, I’m at the store so they can correct it and the pizza boy acted like he didn’t want to fix my order (played dumb) despite my proof of order. Finally got them to make my order again but, this will be thee last time I patron here. You wanted the job…ACT like it and DO BETTER!Update: they made my order wrong twice today. What do I recommend? For them to shut this location down (nothing from this restaurant)
Ordered a pizza online employee calls me 10 minutes after i place my order saying no cash on delivery that he can take my payment over the phone i said fine okay while on the call he mentioned the server was not responding and that he would call me back to process my payment over the phone.. ok calls back 15 min later to tell me they have to cancel my order and i have to put it in again really! Had myself and guests waiting for about 25 minutes already all to tell me i have to place a new order! On top of ROBERTS attitude i kindly asked him for a discount for the inconvenience and he said he was not giving me anything for free! Excuse me i did not ask for any free food i kindly asked for a discount for the incovenience and the gentlemen got angry and hung up on me first time i go thru an experience like this at this store.
Service: 1
Recommended dishes: Pizza
The star is for the driver. Nice guy. The pizza wasn't even cooked all the way through, just soggy and limp. The wings were severely undercooked. Tried calling but they never answered.
Atmosphere: 1
Food: 1
Service: 1
Went online 2 order 2 pizzas. Took 2x ordering online. The AI finally accepted the order the 2nd time but would not let me review the order when the "review" button was on the screen. I left my email and phone # so the Papa John's could communicate order time, deliver time, and paymt accepted. I tried called them to speak to staff and manager. The phone just rang.What happened to the great CS and integrity that Papa John's had when they first started selling pizza. Now have to NOT only cancelly charge w/card company but find something else. Shame on this Pizza shop. You're customer service is not even there. Manager is not running the business. Think I'll call corporate also! Quality overall in America is going down hill!
Service: 1
Terrible customer service especially from the manager Ruben. After waiting an hr and half I called to get status and Ruben literally started yelling at me saying the driver came back because I didn’t answer my phone. First off,don’t yell at me, where’s your customer service skills and secondly no one called me! I was on the phone for the last 30 min trying to figure out where my order was!I was so upset I ended up emailing corporate which I usually don’t do. I requested to cancel the order and email me a copy of the refund, I still have yet to receive a copy of the refund. Unacceptable
Atmosphere: 1
Food: 1
Service: 1
Very good
Restaurantji Recommends
Getting better and better.
Atmosphere: 3
Food: 3
Service: 3
Crustless pizza the Bomb!
Atmosphere: 3
Food: 3
Service: 3
Soooo good pizza they have to offer. We love and enjoy it. Fast service as well.
Freshest ingredients so delicious ??
The pizza is comparable to any fast food pizza. It’s good, just not great. The customer service is greatly lacking. I picked up my food and the cashier automatically started speaking Spanish to me. Why?! I phoned in the order. The cashier said 20 minutes. I tried to pick it up after 20 minute and ended up waiting an additional 15 minutes. Honestly, it’s one of the better fast food pizza places in the area but- you will get what you pay for: mediocre food and service.
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