I just had the absolute worst iced green tea I've ever had in my life it was so tart. undrinkable
Atmosphere: 5
Food: 1
Service: 5
Jeremy M
First time visitor, environment, no line, a few people sitting at 8:00am. 20 mins for a coffee. Really? 20 mins with no line at 8 am?. So as we waited we saw people who ordered behind us get coffee. So not sure on their organizational process as they appear to focus on online orders. Good know, as we won’t be a returning customer.
Edward Jenkins
First time there. Great coffee. Good atmosphere. Will definitely visit again.
Atmosphere: 5
Service: 5
Ian Beavis
Excellent coffee and attentive, personal service.
Atmosphere: 4
Food: 5
Service: 5
Muneera alqahtane
Absolutely loved my visit to Philz Coffee! ☕️ The coffee was rich, smooth, and full of flavor — truly one of the best I’ve had. The muffin was soft, fresh, and perfectly sweet. A cozy spot with great vibes and friendly service. Highly recommend! 🌟
Atmosphere: 5
Food: 5
Service: 5
Paul T
Good flavored coffees.
Atmosphere: 4
Food: 4
Service: 4
Justan Degeneffe
The customer service and process of getting a coffee is extremely slow. Wait at 30 to 40 minutes to get a coffee at 9:30 AM on a Saturday. Will never come back.
Joseph Johansen
Coffee was great and it's a nice place to sit and relax with clean restrooms. I should have had my almond 😩 croissant warmed up, only because it was a little dry.
Atmosphere: 5
Food: 4
Service: 5
Diane Griffith
Phil coffee is so tasty! I love Jacob's Wonderbar!
Atmosphere: 5
Food: 5
Service: 5
Mitzi Reyes
It took a long time for my online order, well past when the app said it should be ready.
Friendly service and delicious donuts! Loved the holeys
Atmosphere: 5
Food: 5
Service: 5
Melannie Munoz
I ordered coffee through mobile order first of all the coffee was disgusting. It had no foam at all like how it’s supposed to be. I ordered an iced coffee cream rose and an oatmeal cookie cold brew. It had no foam at all it was all watered down coffee. I don’t think it’s fair that I paid for two drinks that were basically watered coffee.
Krista Yost
I love Philz! I’ve been a loyal customer ever since I had my first mint mojito cold brew in SF. I come to this store almost every morning, the staff is friendly and the coffee never disappoints (I’m a cold brew fan) and gives me the motivation I need to work lol
Atmosphere: 5
Food: 5
Service: 5
Steve W
No craft drinks, only pour over coffee. Quite a wait for one coffee, but maybe new staff. Clean and friendly.
Atmosphere: 4
Food: 3
Service: 2
Bo Ruberg
I hate to write this review because I’ve been a loyal Philz customer for years, but my son and I had a really bad experience this morning. If you don’t want to wait an extra 30 minutes and get snapped at multiple times by staff, go somewhere else for coffee.
I placed a mobile order (nothing big, one coffee & two cookies) for 7:30. It was confirmed. At 7:30 they were slammed - clearly understaffed and way behind. Tons of stressed out people waiting. My young kid was with me and I had to run to take him to school. After 10 minutes, I asked about the status. The person grabbing food was very rude, insisted we had no order (even when I showed him on my phone), and then tossed cookies at us. The person making coffee was also very sharp. She asked if we could wait, I said no we had to leave, and she said instead of refunding the order, her coworker would make ours next. We waited another 5 minutes, her coworker didn’t make the coffee, and then she said snappily, “So you can wait? If you want a refund, you can just leave.” We left without coffee, 15 minutes after our scheduled time, and rushed to school. I have no idea if they actually put through the refund. A ton of unnecessary stress to start the day.
Two stars instead of one because management clearly put them in a tough position. But there’s no need for the attitude. And management should know they’re losing loyal business.
I just had the absolute worst iced green tea I've ever had in my life it was so tart. undrinkable
Atmosphere: 5
Food: 1
Service: 5
First time visitor, environment, no line, a few people sitting at 8:00am. 20 mins for a coffee. Really? 20 mins with no line at 8 am?. So as we waited we saw people who ordered behind us get coffee. So not sure on their organizational process as they appear to focus on online orders. Good know, as we won’t be a returning customer.
First time there. Great coffee. Good atmosphere. Will definitely visit again.
Atmosphere: 5
Service: 5
Excellent coffee and attentive, personal service.
Atmosphere: 4
Food: 5
Service: 5
Absolutely loved my visit to Philz Coffee! ☕️ The coffee was rich, smooth, and full of flavor — truly one of the best I’ve had. The muffin was soft, fresh, and perfectly sweet. A cozy spot with great vibes and friendly service. Highly recommend! 🌟
Atmosphere: 5
Food: 5
Service: 5
Good flavored coffees.
Atmosphere: 4
Food: 4
Service: 4
The customer service and process of getting a coffee is extremely slow. Wait at 30 to 40 minutes to get a coffee at 9:30 AM on a Saturday. Will never come back.
Coffee was great and it's a nice place to sit and relax with clean restrooms. I should have had my almond 😩 croissant warmed up, only because it was a little dry.
Atmosphere: 5
Food: 4
Service: 5
Phil coffee is so tasty!
I love Jacob's Wonderbar!
Atmosphere: 5
Food: 5
Service: 5
It took a long time for my online order, well past when the app said it should be ready.
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
Friendly service and delicious donuts! Loved the holeys
Atmosphere: 5
Food: 5
Service: 5
I ordered coffee through mobile order first of all the coffee was disgusting. It had no foam at all like how it’s supposed to be. I ordered an iced coffee cream rose and an oatmeal cookie cold brew. It had no foam at all it was all watered down coffee. I don’t think it’s fair that I paid for two drinks that were basically watered coffee.
I love Philz! I’ve been a loyal customer ever since I had my first mint mojito cold brew in SF. I come to this store almost every morning, the staff is friendly and the coffee never disappoints (I’m a cold brew fan) and gives me the motivation I need to work lol
Atmosphere: 5
Food: 5
Service: 5
No craft drinks, only pour over coffee. Quite a wait for one coffee, but maybe new staff. Clean and friendly.
Atmosphere: 4
Food: 3
Service: 2
I hate to write this review because I’ve been a loyal Philz customer for years, but my son and I had a really bad experience this morning. If you don’t want to wait an extra 30 minutes and get snapped at multiple times by staff, go somewhere else for coffee.
I placed a mobile order (nothing big, one coffee & two cookies) for 7:30. It was confirmed. At 7:30 they were slammed - clearly understaffed and way behind. Tons of stressed out people waiting. My young kid was with me and I had to run to take him to school. After 10 minutes, I asked about the status. The person grabbing food was very rude, insisted we had no order (even when I showed him on my phone), and then tossed cookies at us. The person making coffee was also very sharp. She asked if we could wait, I said no we had to leave, and she said instead of refunding the order, her coworker would make ours next. We waited another 5 minutes, her coworker didn’t make the coffee, and then she said snappily, “So you can wait? If you want a refund, you can just leave.” We left without coffee, 15 minutes after our scheduled time, and rushed to school. I have no idea if they actually put through the refund. A ton of unnecessary stress to start the day.
Two stars instead of one because management clearly put them in a tough position. But there’s no need for the attitude. And management should know they’re losing loyal business.
Atmosphere: 1
Food: 1
Service: 1
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