Dry rice, fish isn't fresh, their marinade and sauces leave a lot to be desired, protein amount was very low, and no sesame oil...
I would not come back.
Atmosphere: 1
Food: 2
Service: 3
Janie Laim
My friend and I are never coming back. Almost $20 for a small bowl with small portions and horrible customer service. Most of the good reviews on here are from 3+ years ago.
My friend ordered a poke bowl w/ salad. She thought they had yellowtail and asked for that. The girl said “we don’t have yellowtail, it’s albacore” and proceeded to scoop the albacore in her bowl anyway.
They don’t mix the fish in a separate bowl with the sauces like other places do. They scoop the fish on your base and then just drizzle the sauces on top so it’s not really marinated if that’s your preference. Canned pineapple was also very sour.
I ordered a poke bowl with white rice. The rice was cool to touch, a little on the cold side. I noticed they don’t close the pot all the way either so either the rice was old or they aren’t closing things properly to regulate temperature. They also have a health code violation that says it’s been corrected for food temperature by the way. I also saw another review that mentioned the cold, hard rice.
I brought my food back and asked for salad instead of rice. No apologies. Did not check the pot or anything, the other person just continued packing online orders.
Atmosphere: 2
Food: 2
Service: 1
Lexi Garofalo
Rudest customer service just got out of school and went there to buy something but I sat down for about 1 minute and the lady said those tables are for customers only which I get so I said yeah I’m probably gonna buy something then she said like when and I said soon cause I’m on the phone with my mom and she said hurry up rude rude rude went somewhere else thank you
Atmosphere: 1
Food: 2
Service: 1
Cam L
Bad service from new worker but amazing food.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Large Bowl
Camille L
Bad service from new worker but amazing food.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Large Bowl
claudia ron
The poke is good, but it is a bit pricey, especially considering the small portions of fish compared to the large portion of rice. One issue I've encountered is their refusal to serve the seaweed salad on the side. Previously, a gentleman was kind enough to accommodate my request with a small portion, but today, a different employee was persistent and rude about denying it. When I mentioned that I had received it on the side before, she insisted that it wasn't allowed.
I believe the customer service could be improved, and this situation could have been handled better. Offering the option to have the seaweed salad on the side would be a simple solution, as I personally prefer it that way rather than mixed into my poke bowl. It feels like a tactic to push customers toward purchasing a larger side portion instead.
If they truly want to provide great customer service, they should be willing to accommodate reasonable requests like this. As a frequent customer who spends a good amount on their poke bowls and who goes out of their way to drive to this location, I don't think it was an unreasonable ask. It's not as if providing a small portion separately would have affected the employee personally, yet they made a big deal out of refusing my request rather than making a simple accommodation.
Leaving this location after encountering this situation was very frustrating and disappointing. I may now consider another spot to get my poke as I now feel like it may not be worth it to come to this location knowing my experience may not be the greatest.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Medium Poke Bowl
HONEYMAN OUT EVERYWHERE
They are really skimpy on the fish and the rice they gave me tasted old like it had been sitting around for days. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Matthew Williams
The tuna was fresh and tasty! Also, got to love the option for a spam masubi. The person at the front-with glasses- was cool. The only complaint was that we couldn't get an extra empty bowl or plate to split our meal without being charged another bowl. That was ridiculous. Other than that, awesome place.
Atmosphere: 4
Food: 5
Service: 3
Kasandra Ortiz
I am a regular this place is the best!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Mayo, Hawaiian Salmon, Green Onion, Edamame, Medium Poke Bowl
This place is awful, customer service is terrible and the owners are cheap. The amount of fish you get for the price you pay is ridiculous. Save your money and the disappointment. This place sucks.
Atmosphere: 1
Food: 1
Service: 1
Koh Y
Great service, sauces tasted good, rice was good, but the fish tasted old and had stomach pain and discomfort for several hours. Did not justify the expensive
Atmosphere: 4
Food: 2
Service: 5
Jenny 筱琴 C
Excellent & fresh !! Hawaiian salmon is my favorite. First time here and I was pleasantly surprised. Definitely recommend to anyone who is looking for a great poke place.
제시카알바
I played golf nearby and went there at closing time. A place where you can have a meal. It will be delicious if you add mayonnaise crab and add wasabi.
Atmosphere: 2
Food: 3
Service: 2
Emma Macias
I love this poke place. They are super friendly and fast! The person who helped me was helpful by explaining their ingredients and what the sizes were, without getting annoyed or bothered by me asking questions. I was served very quickly and it is a good amount of food. Very filling and delicious. Always fresh..I'm seriously always recommending people go here. Haha :)Want to add as well, the pricing is a bit up there but it is a good value for how much food they actually give you and considering its fresh ingredients.
Dry rice, fish isn't fresh, their marinade and sauces leave a lot to be desired, protein amount was very low, and no sesame oil...
I would not come back.
Atmosphere: 1
Food: 2
Service: 3
My friend and I are never coming back. Almost $20 for a small bowl with small portions and horrible customer service. Most of the good reviews on here are from 3+ years ago.
My friend ordered a poke bowl w/ salad. She thought they had yellowtail and asked for that. The girl said “we don’t have yellowtail, it’s albacore” and proceeded to scoop the albacore in her bowl anyway.
They don’t mix the fish in a separate bowl with the sauces like other places do. They scoop the fish on your base and then just drizzle the sauces on top so it’s not really marinated if that’s your preference. Canned pineapple was also very sour.
I ordered a poke bowl with white rice. The rice was cool to touch, a little on the cold side. I noticed they don’t close the pot all the way either so either the rice was old or they aren’t closing things properly to regulate temperature. They also have a health code violation that says it’s been corrected for food temperature by the way. I also saw another review that mentioned the cold, hard rice.
I brought my food back and asked for salad instead of rice. No apologies. Did not check the pot or anything, the other person just continued packing online orders.
Atmosphere: 2
Food: 2
Service: 1
Rudest customer service just got out of school and went there to buy something but I sat down for about 1 minute and the lady said those tables are for customers only which I get so I said yeah I’m probably gonna buy something then she said like when and I said soon cause I’m on the phone with my mom and she said hurry up rude rude rude went somewhere else thank you
Atmosphere: 1
Food: 2
Service: 1
Bad service from new worker but amazing food.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Large Bowl
Bad service from new worker but amazing food.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Large Bowl
The poke is good, but it is a bit pricey, especially considering the small portions of fish compared to the large portion of rice. One issue I've encountered is their refusal to serve the seaweed salad on the side. Previously, a gentleman was kind enough to accommodate my request with a small portion, but today, a different employee was persistent and rude about denying it. When I mentioned that I had received it on the side before, she insisted that it wasn't allowed.
I believe the customer service could be improved, and this situation could have been handled better. Offering the option to have the seaweed salad on the side would be a simple solution, as I personally prefer it that way rather than mixed into my poke bowl. It feels like a tactic to push customers toward purchasing a larger side portion instead.
If they truly want to provide great customer service, they should be willing to accommodate reasonable requests like this. As a frequent customer who spends a good amount on their poke bowls and who goes out of their way to drive to this location, I don't think it was an unreasonable ask. It's not as if providing a small portion separately would have affected the employee personally, yet they made a big deal out of refusing my request rather than making a simple accommodation.
Leaving this location after encountering this situation was very frustrating and disappointing. I may now consider another spot to get my poke as I now feel like it may not be worth it to come to this location knowing my experience may not be the greatest.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Medium Poke Bowl
They are really skimpy on the fish and the rice they gave me tasted old like it had been sitting around for days. What a shame.
Atmosphere: 1
Food: 1
Service: 1
The tuna was fresh and tasty! Also, got to love the option for a spam masubi. The person at the front-with glasses- was cool. The only complaint was that we couldn't get an extra empty bowl or plate to split our meal without being charged another bowl. That was ridiculous. Other than that, awesome place.
Atmosphere: 4
Food: 5
Service: 3
I am a regular this place is the best!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Mayo, Hawaiian Salmon, Green Onion, Edamame, Medium Poke Bowl
It is not like
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
This place is awful, customer service is terrible and the owners are cheap. The amount of fish you get for the price you pay is ridiculous. Save your money and the disappointment. This place sucks.
Atmosphere: 1
Food: 1
Service: 1
Great service, sauces tasted good, rice was good, but the fish tasted old and had stomach pain and discomfort for several hours. Did not justify the expensive
Atmosphere: 4
Food: 2
Service: 5
Excellent & fresh !! Hawaiian salmon is my favorite. First time here and I was pleasantly surprised. Definitely recommend to anyone who is looking for a great poke place.
I played golf nearby and went there at closing time.
A place where you can have a meal.
It will be delicious if you add mayonnaise crab and add wasabi.
Atmosphere: 2
Food: 3
Service: 2
I love this poke place. They are super friendly and fast! The person who helped me was helpful by explaining their ingredients and what the sizes were, without getting annoyed or bothered by me asking questions. I was served very quickly and it is a good amount of food. Very filling and delicious. Always fresh..I'm seriously always recommending people go here. Haha :)Want to add as well, the pricing is a bit up there but it is a good value for how much food they actually give you and considering its fresh ingredients.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
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