Staff was so nice. Very welcoming, friendly and enjoyable to interact with.
JESSICA BARRON
My kids ran inside while I was in the drive thru for a cup of iced water and they were denied because they were informed they needed a purchase in order to get free water. My 7yr old daughter said “rude” and they came back to my car. Very disturbing that they were denied, my kids didn’t even understand what a purchase was! I then told the person helping me how unhappy I was that my children were denied water and hanged her my kids Stanley’s and told her to give me ice water, I mentioned I understand is your job and then she proceeded to mention that it’s the new policy for all Starbucks and proceeded to say we encouraged any one to at least buy poop corn for $1.50 and my answer to that was please fill my cups I just did a $27 purchase! Very sad that Starbucks has implemented these policies but the worst is that you force your employees to deny a cup of iced water to a child! Very disappointing
Karen Moncrief
Customer service was outstanding
Chris Rey
Homegirl with the glasses didn’t let me use the restroom..
Sergio Mendez
I went to this place and was turned away and not considered a customer unless I made a purchase. I have been walking with my two boys and they asked for water. The only place that came to mind was Starbucks due to their outstanding service, until they told me that they do not give you water unless you buy something. Now my two sons did not get any water. This is outrageous. I spoke to the manager and I told her that I’m a regular and she said that doesn’t make you a customer! I was like, Are you serious? She said yes. I decided to leave. I went to Del Taco and I got free water and perfect service. I decide to buy lunch and more drinks. This is embarrassing for Starbucks!!!!!
Laura Elena Marquez
My favorite drink is flat white, I’m frequent customer at this location, but today my order was venti citrus hot tea, hot chocolate, chocolate croissant and the flat white, my flat white was unflavored, like just milk. I let know the girl in drive thru, but she act without care about it.
Nunya Bisnes
The white woman with glasses and dark curly hair that works there is so rude and will not fulfill the barista promise despite making your drink wrong. I tried to contact customer service. They told me to use the barista promise. I told them I did. And that was that. I’ve been drinking Starbucks 2-7 times a week for ten years, no more. The declining service is ridiculous. I didn’t do anything for her to be so rude and snarky. She said she used the measurement cup. I know what a Trenta looks like, it’s all I ever order.
Atmosphere: 1
Food: 1
Service: 1
Jay P
The new guy working the drive thru with the tattoos, a real cutie
Atmosphere: 5
Food: 5
Service: 5
Daniel Becerra
I go out of my way and pass other Starbucks just to come to this one. The staff is amazing and makes me feel welcomed every time.
Atmosphere: 5
Food: 5
Service: 5
Lorenzo Cicero-Dardon
10/7/2024 around 9:00pm ordered an Apple Crisp Oat chi Latte....was told ok, pull up to the next window.....was presented with an ice drink, I informed the young (girl) with black curly hair and glasses that I have purchased the latte (hot) drink at other starbucks and she repeatedly kept telling me they dont do the apple crips oat drink as a hot drink and instead of offering an alternative or being friendly she decided to argue with me and provide attitude. Finally she asked if I wanted the macchiato, I hesitantly said yes because I knew it would not taste the same and lo and behold the drink didnt have a hint of apple,cinamon nor oat but simply macchiato bitter taste, I was not able to go back since after I took a sip I was already on my way home. This is the same starbucks where the manager with a large beard told me that when ordering a white hot chocolate it should ordered that way (white hot chocolate) instead of (Hot) white chocolate as ordering saying hot first would make it a macchiato.....last time this place gets my business. I will be calling the owner as well.
As a former barista, Roxy at this location was so sweet and amazing. Keep it up! 💯
Atmosphere: 5
Food: 5
Service: 5
Shawn Farden
Great service always
Atmosphere: 5
Food: 5
Service: 5
Marie Chavez
I tried to order a drink tonight and an employee named gigi was extremely rude. This is one of the first times ive dealt with someone taking in orders and at the register being completely rude. I pulled up to the window and she said hello and asked my name then i gave it and started to order and she said ummm im not ready yet if u would be patient im helping someone else, it was her tone that was like i was inconviencing her, she needs to be retrained in how to talk to customers. .
Service: 1
Monica Arreola
It was lovely
Atmosphere: 5
Food: 5
Service: 5
Sarah B
Nope. Nope. Nope. Walked in and ordered 1 drink. Everyone who waited for their drinks were frustrated. The staff were not friendly or organized.The store was not clean. My drink took 20 minutes. Very disappointed and will not be coming back.
Staff was so nice. Very welcoming, friendly and enjoyable to interact with.
My kids ran inside while I was in the drive thru for a cup of iced water and they were denied because they were informed they needed a purchase in order to get free water. My 7yr old daughter said “rude” and they came back to my car. Very disturbing that they were denied, my kids didn’t even understand what a purchase was! I then told the person helping me how unhappy I was that my children were denied water and hanged her my kids Stanley’s and told her to give me ice water, I mentioned I understand is your job and then she proceeded to mention that it’s the new policy for all Starbucks and proceeded to say we encouraged any one to at least buy poop corn for $1.50 and my answer to that was please fill my cups I just did a $27 purchase! Very sad that Starbucks has implemented these policies but the worst is that you force your employees to deny a cup of iced water to a child! Very disappointing
Customer service was outstanding
Homegirl with the glasses didn’t let me use the restroom..
I went to this place and was turned away and not considered a customer unless I made a purchase. I have been walking with my two boys and they asked for water. The only place that came to mind was Starbucks due to their outstanding service, until they told me that they do not give you water unless you buy something. Now my two sons did not get any water. This is outrageous. I spoke to the manager and I told her that I’m a regular and she said that doesn’t make you a customer! I was like, Are you serious? She said yes. I decided to leave. I went to Del Taco and I got free water and perfect service. I decide to buy lunch and more drinks. This is embarrassing for Starbucks!!!!!
My favorite drink is flat white, I’m frequent customer at this location, but today my order was venti citrus hot tea, hot chocolate, chocolate croissant and the flat white, my flat white was unflavored, like just milk. I let know the girl in drive thru, but she act without care about it.
The white woman with glasses and dark curly hair that works there is so rude and will not fulfill the barista promise despite making your drink wrong. I tried to contact customer service. They told me to use the barista promise. I told them I did. And that was that. I’ve been drinking Starbucks 2-7 times a week for ten years, no more. The declining service is ridiculous. I didn’t do anything for her to be so rude and snarky. She said she used the measurement cup. I know what a Trenta looks like, it’s all I ever order.
Atmosphere: 1
Food: 1
Service: 1
The new guy working the drive thru with the tattoos, a real cutie
Atmosphere: 5
Food: 5
Service: 5
I go out of my way and pass other Starbucks just to come to this one. The staff is amazing and makes me feel welcomed every time.
Atmosphere: 5
Food: 5
Service: 5
10/7/2024 around 9:00pm ordered an Apple Crisp Oat chi Latte....was told ok, pull up to the next window.....was presented with an ice drink, I informed the young (girl) with black curly hair and glasses that I have purchased the latte (hot) drink at other starbucks and she repeatedly kept telling me they dont do the apple crips oat drink as a hot drink and instead of offering an alternative or being friendly she decided to argue with me and provide attitude. Finally she asked if I wanted the macchiato, I hesitantly said yes because I knew it would not taste the same and lo and behold the drink didnt have a hint of apple,cinamon nor oat but simply macchiato bitter taste, I was not able to go back since after I took a sip I was already on my way home. This is the same starbucks where the manager with a large beard told me that when ordering a white hot chocolate it should ordered that way (white hot chocolate) instead of (Hot) white chocolate as ordering saying hot first would make it a macchiato.....last time this place gets my business. I will be calling the owner as well.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
As a former barista, Roxy at this location was so sweet and amazing. Keep it up! 💯
Atmosphere: 5
Food: 5
Service: 5
Great service always
Atmosphere: 5
Food: 5
Service: 5
I tried to order a drink tonight and an employee named gigi was extremely rude. This is one of the first times ive dealt with someone taking in orders and at the register being completely rude. I pulled up to the window and she said hello and asked my name then i gave it and started to order and she said ummm im not ready yet if u would be patient im helping someone else, it was her tone that was like i was inconviencing her, she needs to be retrained in how to talk to customers. .
Service: 1
It was lovely
Atmosphere: 5
Food: 5
Service: 5
Nope. Nope. Nope. Walked in and ordered 1 drink. Everyone who waited for their drinks were frustrated. The staff were not friendly or organized.The store was not clean. My drink took 20 minutes. Very disappointed and will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
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