The white woman with glasses and dark curly hair that works there is so rude and will not fulfill the barista promise despite making your drink wrong. I tried to contact customer service. They told me to use the barista promise. I told them I did. And that was that. I’ve been drinking Starbucks 2-7 times a week for ten years, no more. The declining service is ridiculous. I didn’t do anything for her to be so rude and snarky. She said she used the measurement cup. I know what a Trenta looks like, it’s all I ever order.
Atmosphere: 1
Food: 1
Service: 1
Jay P
The new guy working the drive thru with the tattoos, a real cutie
Atmosphere: 5
Food: 5
Service: 5
Daniel Becerra
I go out of my way and pass other Starbucks just to come to this one. The staff is amazing and makes me feel welcomed every time.
Atmosphere: 5
Food: 5
Service: 5
Lorenzo Cicero-Dardon
10/7/2024 around 9:00pm ordered an Apple Crisp Oat chi Latte....was told ok, pull up to the next window.....was presented with an ice drink, I informed the young (girl) with black curly hair and glasses that I have purchased the latte (hot) drink at other starbucks and she repeatedly kept telling me they dont do the apple crips oat drink as a hot drink and instead of offering an alternative or being friendly she decided to argue with me and provide attitude. Finally she asked if I wanted the macchiato, I hesitantly said yes because I knew it would not taste the same and lo and behold the drink didnt have a hint of apple,cinamon nor oat but simply macchiato bitter taste, I was not able to go back since after I took a sip I was already on my way home. This is the same starbucks where the manager with a large beard told me that when ordering a white hot chocolate it should ordered that way (white hot chocolate) instead of (Hot) white chocolate as ordering saying hot first would make it a macchiato.....last time this place gets my business. I will be calling the owner as well.
Atmosphere: 1
Food: 1
Service: 1
Alberto Medellin
As a former barista, Roxy at this location was so sweet and amazing. Keep it up! 💯
Atmosphere: 5
Food: 5
Service: 5
Shawn Farden
Great service always
Atmosphere: 5
Food: 5
Service: 5
Marie Chavez
I tried to order a drink tonight and an employee named gigi was extremely rude. This is one of the first times ive dealt with someone taking in orders and at the register being completely rude. I pulled up to the window and she said hello and asked my name then i gave it and started to order and she said ummm im not ready yet if u would be patient im helping someone else, it was her tone that was like i was inconviencing her, she needs to be retrained in how to talk to customers. .
Service: 1
Monica Arreola
It was lovely
Atmosphere: 5
Food: 5
Service: 5
Sarah B
Nope. Nope. Nope. Walked in and ordered 1 drink. Everyone who waited for their drinks were frustrated. The staff were not friendly or organized.The store was not clean. My drink took 20 minutes. Very disappointed and will not be coming back.
Venti not full. It is a hit or miss at this location that I had to share as this is becoming a regular thing. To come and get a venti shaken espresso and pay $7 and not to have it filled up is just a big disappointment.
Atmosphere: 4
Service: 3
Dave White
Typical
Atmosphere: 4
Food: 4
Service: 4
Denise Campbell
I really love Starbucks and the employees most times but sometimes there's some tension in the air with the races and I hate that because I love a melting pot which means all races coming together and trying to coexist with each other because it's definitely the only way that the world is going to be a better place!
The white woman with glasses and dark curly hair that works there is so rude and will not fulfill the barista promise despite making your drink wrong. I tried to contact customer service. They told me to use the barista promise. I told them I did. And that was that. I’ve been drinking Starbucks 2-7 times a week for ten years, no more. The declining service is ridiculous. I didn’t do anything for her to be so rude and snarky. She said she used the measurement cup. I know what a Trenta looks like, it’s all I ever order.
Atmosphere: 1
Food: 1
Service: 1
The new guy working the drive thru with the tattoos, a real cutie
Atmosphere: 5
Food: 5
Service: 5
I go out of my way and pass other Starbucks just to come to this one. The staff is amazing and makes me feel welcomed every time.
Atmosphere: 5
Food: 5
Service: 5
10/7/2024 around 9:00pm ordered an Apple Crisp Oat chi Latte....was told ok, pull up to the next window.....was presented with an ice drink, I informed the young (girl) with black curly hair and glasses that I have purchased the latte (hot) drink at other starbucks and she repeatedly kept telling me they dont do the apple crips oat drink as a hot drink and instead of offering an alternative or being friendly she decided to argue with me and provide attitude. Finally she asked if I wanted the macchiato, I hesitantly said yes because I knew it would not taste the same and lo and behold the drink didnt have a hint of apple,cinamon nor oat but simply macchiato bitter taste, I was not able to go back since after I took a sip I was already on my way home. This is the same starbucks where the manager with a large beard told me that when ordering a white hot chocolate it should ordered that way (white hot chocolate) instead of (Hot) white chocolate as ordering saying hot first would make it a macchiato.....last time this place gets my business. I will be calling the owner as well.
Atmosphere: 1
Food: 1
Service: 1
As a former barista, Roxy at this location was so sweet and amazing. Keep it up! 💯
Atmosphere: 5
Food: 5
Service: 5
Great service always
Atmosphere: 5
Food: 5
Service: 5
I tried to order a drink tonight and an employee named gigi was extremely rude. This is one of the first times ive dealt with someone taking in orders and at the register being completely rude. I pulled up to the window and she said hello and asked my name then i gave it and started to order and she said ummm im not ready yet if u would be patient im helping someone else, it was her tone that was like i was inconviencing her, she needs to be retrained in how to talk to customers. .
Service: 1
It was lovely
Atmosphere: 5
Food: 5
Service: 5
Nope. Nope. Nope. Walked in and ordered 1 drink. Everyone who waited for their drinks were frustrated. The staff were not friendly or organized.The store was not clean. My drink took 20 minutes. Very disappointed and will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Ice White chocolate mocha w/soy milk. ? ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Venti not full. It is a hit or miss at this location that I had to share as this is becoming a regular thing. To come and get a venti shaken espresso and pay $7 and not to have it filled up is just a big disappointment.
Atmosphere: 4
Service: 3
Typical
Atmosphere: 4
Food: 4
Service: 4
I really love Starbucks and the employees most times but sometimes there's some tension in the air with the races and I hate that because I love a melting pot which means all races coming together and trying to coexist with each other because it's definitely the only way that the world is going to be a better place!
Atmosphere: 3
Food: 5
Service: 5
Very clean and attentive to customers.
Atmosphere: 5
Food: 5
Service: 5
I love the macha drink
Atmosphere: 5
Food: 5
Service: 5
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