Ordered food and showed up at the pickup time 45 minutes later. I waited 20 minutes in line just to be told they were behind another 20 minutes.
0/5
Valencia
Food Fresh, Hot & Delicious Friendly Staff & Clean store
Atmosphere: 5
Food: 5
Service: 5
Juanito Ramos
Whoever cooked on this day should be taken to jail or should never cook in the kitchen again cause they almost killed me
Food: 1
Ana Muneton
The mango habanero was not as spicy as I thought. Next time I'll try the atomic ones .
Atmosphere: 4
Food: 4
Service: 4
Jorge Vizcarro Zamudio
I ordered food three times by phone and they always gave me the wrong order. Everyone acts like idiots, they are not focused on work. The last time I shopped at this store.
Atmosphere: 1
Food: 1
Service: 1
Paul Kim
I don't know if they get tiny fries from the manufacturer but this isn't $7 fries... literally just pieces left over from the fryer or something cause maybe i had 10 pieces of long fries from large seasoned fries... all of them are tiny pieces with burnt taste... chicken is good
Atmosphere: 1
Food: 2
Service: 1
Don D
I ordered off of uber eats so I can only comment on the food. But who ever cooked April 16th at about 11:15 pm. God bless that team. They were best wings I have ever had. The cooks knew what they were doing and deserve recognition. They did this company right.
Food: 5
Enrique Perez
Literally after eating these wings I came down with shivers and high fever with vomiting. These wings where undercooked and now I am sick
Atmosphere: 1
Food: 1
Service: 2
Janice Keller
Good food, well kept place, and interesting people.
Atmosphere: 4
Food: 5
Service: 4
Rickia Smith
The cashier Gilbert always had an attitude and seems he to always be in a rush. His mannerism is horrible. While I’m discussing my order with my husband he’s tapping the register and rolling his eyes. I’m assuming he was annoyed. I live around the corner and walk to this location but I’ll rather drive to a further location than to deal with a disrespectful cashier. This is the second time I encountered this employee and both times his attitude was the exact same.
Update: after waiting 40 min after the order was placed we have to ask the front associate for our food. He handed it to us immediately. We asked what took so long the associate Brandon( store manager) states they called our name 3 times. Which is BS. I asked you refund my money and left the food. Definitely a waste of time. I will not return and will also reach out to corporate.
I recommend that before you consume your wings you inspect it well or you will be surprised.
Atmosphere: 2
Food: 1
Service: 3
Mark Walker
Could not have been a worse experience. Ordered a special and they decided to give me a different order and call it a combination. When I brought it to their attention, they said I got what I ordered and paid for. I DID NOT! After completing a surgery, they called and had the same attitude. They had "reviewed the video" and didn't bother to mention me pointing at the special when I ordered, and when I questioned the price at the counter. Corporate never responded to the survey I did on their website. Terrible customer service, expect to be wrong no matter you do - you are only the customer and the business is always right. Choke on your chicken.
Atmosphere: 1
Food: 2
Service: 1
Thomas Medina
This is a one-star review due to the fact that I place a big order $77 worth only for them to actually mess up and not complete my order while I'm taking out. Got to be careful. Once you order from this spot, make sure you got all your things in there, especially if you're getting a big order guys. We're not being professional. Brandon and his crew Rather be laughing about it and instead of being professional they were unprofessional. Would think twice about coming to this Wingstop on pine
Atmosphere: 3
Food: 3
Service: 1
Cesar “Checha” Lopez-Hernandez
There chicken sandwiches are delicious and crispy, especially paired with fries and nacho cheese dip mmmmmm!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
Flor
I always get excellent service at wingstop but today January 14 at 3:30 pm I ordered boneless wings and they gave me very small wings, the wings that were not the size that always gave me bad service. I spent 27 dollars for these little pieces.
Ordered food and showed up at the pickup time 45 minutes later. I waited 20 minutes in line just to be told they were behind another 20 minutes.
0/5
Food Fresh, Hot & Delicious
Friendly Staff & Clean store
Atmosphere: 5
Food: 5
Service: 5
Whoever cooked on this day should be taken to jail or should never cook in the kitchen again cause they almost killed me
Food: 1
The mango habanero was not as spicy as I thought. Next time I'll try the atomic ones .
Atmosphere: 4
Food: 4
Service: 4
I ordered food three times by phone and they always gave me the wrong order. Everyone acts like idiots, they are not focused on work. The last time I shopped at this store.
Atmosphere: 1
Food: 1
Service: 1
I don't know if they get tiny fries from the manufacturer but this isn't $7 fries... literally just pieces left over from the fryer or something cause maybe i had 10 pieces of long fries from large seasoned fries... all of them are tiny pieces with burnt taste... chicken is good
Atmosphere: 1
Food: 2
Service: 1
I ordered off of uber eats so I can only comment on the food. But who ever cooked April 16th at about 11:15 pm. God bless that team. They were best wings I have ever had. The cooks knew what they were doing and deserve recognition. They did this company right.
Food: 5
Literally after eating these wings I came down with shivers and high fever with vomiting. These wings where undercooked and now I am sick
Atmosphere: 1
Food: 1
Service: 2
Good food, well kept place, and interesting people.
Atmosphere: 4
Food: 5
Service: 4
The cashier Gilbert always had an attitude and seems he to always be in a rush. His mannerism is horrible. While I’m discussing my order with my husband he’s tapping the register and rolling his eyes. I’m assuming he was annoyed. I live around the corner and walk to this location but I’ll rather drive to a further location than to deal with a disrespectful cashier. This is the second time I encountered this employee and both times his attitude was the exact same.
Update: after waiting 40 min after the order was placed we have to ask the front associate for our food. He handed it to us immediately. We asked what took so long the associate Brandon( store manager) states they called our name 3 times. Which is BS. I asked you refund my money and left the food. Definitely a waste of time. I will not return and will also reach out to corporate.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I recommend that before you consume your wings you inspect it well or you will be surprised.
Atmosphere: 2
Food: 1
Service: 3
Could not have been a worse experience. Ordered a special and they decided to give me a different order and call it a combination. When I brought it to their attention, they said I got what I ordered and paid for. I DID NOT! After completing a surgery, they called and had the same attitude. They had "reviewed the video" and didn't bother to mention me pointing at the special when I ordered, and when I questioned the price at the counter. Corporate never responded to the survey I did on their website. Terrible customer service, expect to be wrong no matter you do - you are only the customer and the business is always right. Choke on your chicken.
Atmosphere: 1
Food: 2
Service: 1
This is a one-star review due to the fact that I place a big order $77 worth only for them to actually mess up and not complete my order while I'm taking out. Got to be careful. Once you order from this spot, make sure you got all your things in there, especially if you're getting a big order guys. We're not being professional. Brandon and his crew Rather be laughing about it and instead of being professional they were unprofessional. Would think twice about coming to this Wingstop on pine
Atmosphere: 3
Food: 3
Service: 1
There chicken sandwiches are delicious and crispy, especially paired with fries and nacho cheese dip mmmmmm!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
I always get excellent service at wingstop but today January 14 at 3:30 pm I ordered boneless wings and they gave me very small wings, the wings that were not the size that always gave me bad service. I spent 27 dollars for these little pieces.
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