Please save your money and go to another wingstop establishment this location overcooks wings and so salty hardly any sauce on the wings will not be returning
Jim Frye
Decided to try Wingstop again since it’s been about 5 years since I ate here. Absolutely Disappointing Experience at Wingstop I ordered from Wingstop hoping for some tasty wings, but what a letdown! The wings were disgustingly overcooked, with more crust then nuggets that made them nearly inedible. ( I think I broke a piece of my tooth) The sauce, which I was excited about, was slathered so much on the BBQ that it taste like BBQ crisp without chicken —some nuggets were drenched and the flavors were off, tasting more like chemicals than the promised Garlic Parmesan or Lemon Pepper. The portion sizes were shockingly small for the price. I paid nearly $20 for a combo that left me hungry, with tiny nuggets that looked more like a piece of breading no chicken and a handful of them were soggy, . The ranch dip I paid extra for was watery and tasteless. To top it off, the service was slow and the staff seemed indifferent when I pointed out the issues. They were busy but no reason for this with so many choices to choose to spend my money. Save your money and go somewhere else for wings. This was a complete waste of time and cash.
One redeemable thing was the corn was good. I wish I would have read the reviews prior to ordering food last night. I might of made a better decision.
NEVER GOING BACK!!!
Atmosphere: 1
Food: 1
Service: 1
Enrique Hernandez
Long wait time, cold food and dirty dinning area ...
Atmosphere: 2
Food: 2
Service: 3
Micael Bautista
This place is filthy !!! It looks like they haven’t clean in months !!
Food: 3
Service: 1
Monica Nunez
Waited for 15 mins for my food and the place was a mess did not let us eat inside wingstop because they were closing early due to short staff their was a lot of trash on tables, the floors, and also where the condiments where at next to the soda machine
Atmosphere: 1
Food: 1
Service: 1
Chelsea Beale
Don’t bother ordering here unless you want to pay for food that you won’t receive! Waited nearly 30 minutes for 2 meals, by the time we got home we realised they’d missed one of the meals out. Phoned the store to ask if we could get a refund, to only be told we have 2 options (either go back to get the missing order or have store credit) which were not suitable for us. The staff were rude & the restaurant inside wasn’t the cleanest either. Avoid and save your money.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Corbett
Wingstop is my favorite restaurant hands-down I’m disappointed in Wingstop, I know everyone has to make a living, I really don’t like seeing elderly people working at Wingstop due to their poor customer service and behavior, when I think of Wingstop, I think of vibrant young people that are efficient with awesome customer service, I’ve had the worst Wingstop experience at this location, a customer complained about their fries, the Elderly woman that worked in the store was very rude, I stayed silence. Once I got my food, my fries were so salty. They were unbearable. I couldn’t even eat them, I didn’t wanna complain because I seen How poor the customer service was, I went to another Wingstop downtown Long Beach, I told them exactly what happened. They made me a fresh batch of fries, the fries were so salty. It was unbearable, I believe that the salt shaker may be broken and the employees do not realize it. Wingstop, please stop hiring these old fogie women and these big lazy disrespectful men
Atmosphere: 3
Food: 1
Service: 1
Jeremy Cross
Ordered a sandwich combos for dine in. They obviously forgot about until I stood by the counter to ask about it. No pickles on the sandwich and the fries were old trash. When I mentioned it to the clerk behind the counter all he said was “aw dang” the manager was also standing there and said nothing. Let’s face it, expectations aren’t high for this type of “dining” but “aw dang” maybe try just a little harder.
Atmosphere: 3
Food: 2
Service: 2
Paul Scott
Had hair in my food. Called for a refund and they fought me. No customer service, and soggy fries- the worst!
Atmosphere: 1
Food: 1
Service: 1
Alex Omar
This is $18.50 worth of food. It took them over 20 minutes to make it.
This location is a joke !!! Especially the employees !!!
Atmosphere: 1
Food: 1
Service: 1
jason bond
Talk about cook to order ! Thumbs down!
SRIKRISHNA Karnati
Their coke sucks, It is always watery, This is my 4th time, please change the machine or fill coke.
Atmosphere: 2
Food: 2
Service: 1
Ari
Over priced chicken wings. Not exceptional. Staff was not polite. Never returning
Parking: Large lot
Atmosphere: 2
Food: 3
Service: 2
Giovanni Jimenez
Waited 45 mins just to take home an incorrect order which we placed at the counter and then we had to come back and wait an additional 30 mins. We started this whole order at 730 to finally get our food correct at 905
Please save your money and go to another wingstop establishment this location overcooks wings and so salty hardly any sauce on the wings will not be returning
Decided to try Wingstop again since it’s been about 5 years since I ate here.
Absolutely Disappointing Experience at Wingstop
I ordered from Wingstop hoping for some tasty wings, but what a letdown! The wings were disgustingly overcooked, with more crust then nuggets that made them nearly inedible. ( I think I broke a piece of my tooth) The sauce, which I was excited about, was slathered so much on the BBQ that it taste like BBQ crisp without chicken —some nuggets were drenched and the flavors were off, tasting more like chemicals than the promised Garlic Parmesan or Lemon Pepper.
The portion sizes were shockingly small for the price. I paid nearly $20 for a combo that left me hungry, with tiny nuggets that looked more like a piece of breading no chicken and a handful of them were soggy, . The ranch dip I paid extra for was watery and tasteless. To top it off, the service was slow and the staff seemed indifferent when I pointed out the issues. They were busy but no reason for this with so many choices to choose to spend my money.
Save your money and go somewhere else for wings. This was a complete waste of time and cash.
One redeemable thing was the corn was good.
I wish I would have read the reviews prior to ordering food last night. I might of made a better decision.
NEVER GOING BACK!!!
Atmosphere: 1
Food: 1
Service: 1
Long wait time, cold food and dirty dinning area ...
Atmosphere: 2
Food: 2
Service: 3
This place is filthy !!! It looks like they haven’t clean in months !!
Food: 3
Service: 1
Waited for 15 mins for my food and the place was a mess did not let us eat inside wingstop because they were closing early due to short staff their was a lot of trash on tables, the floors, and also where the condiments where at next to the soda machine
Atmosphere: 1
Food: 1
Service: 1
Don’t bother ordering here unless you want to pay for food that you won’t receive! Waited nearly 30 minutes for 2 meals, by the time we got home we realised they’d missed one of the meals out. Phoned the store to ask if we could get a refund, to only be told we have 2 options (either go back to get the missing order or have store credit) which were not suitable for us. The staff were rude & the restaurant inside wasn’t the cleanest either. Avoid and save your money.
Atmosphere: 1
Food: 1
Service: 1
Wingstop is my favorite restaurant hands-down I’m disappointed in Wingstop, I know everyone has to make a living, I really don’t like seeing elderly people working at Wingstop due to their poor customer service and behavior, when I think of Wingstop, I think of vibrant young people that are efficient with awesome customer service, I’ve had the worst Wingstop experience at this location, a customer complained about their fries, the Elderly woman that worked in the store was very rude, I stayed silence. Once I got my food, my fries were so salty. They were unbearable. I couldn’t even eat them, I didn’t wanna complain because I seen How poor the customer service was, I went to another Wingstop downtown Long Beach, I told them exactly what happened. They made me a fresh batch of fries, the fries were so salty. It was unbearable, I believe that the salt shaker may be broken and the employees do not realize it. Wingstop, please stop hiring these old fogie women and these big lazy disrespectful men
Atmosphere: 3
Food: 1
Service: 1
Ordered a sandwich combos for dine in. They obviously forgot about until I stood by the counter to ask about it. No pickles on the sandwich and the fries were old trash. When I mentioned it to the clerk behind the counter all he said was “aw dang” the manager was also standing there and said nothing.
Let’s face it, expectations aren’t high for this type of “dining” but “aw dang” maybe try just a little harder.
Atmosphere: 3
Food: 2
Service: 2
Had hair in my food. Called for a refund and they fought me. No customer service, and soggy fries- the worst!
Atmosphere: 1
Food: 1
Service: 1
This is $18.50 worth of food. It took them over 20 minutes to make it.
Food: 1
Service: 1
Restaurantji Recommends
This location is a joke !!! Especially the employees !!!
Atmosphere: 1
Food: 1
Service: 1
Talk about cook to order ! Thumbs down!
Their coke sucks, It is always watery, This is my 4th time, please change the machine or fill coke.
Atmosphere: 2
Food: 2
Service: 1
Over priced chicken wings. Not exceptional. Staff was not polite. Never returning
Parking: Large lot
Atmosphere: 2
Food: 3
Service: 2
Waited 45 mins just to take home an incorrect order which we placed at the counter and then we had to come back and wait an additional 30 mins. We started this whole order at 730 to finally get our food correct at 905
Atmosphere: 1
Food: 1
Service: 1
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