Don’t bother ordering here unless you want to pay for food that you won’t receive! Waited nearly 30 minutes for 2 meals, by the time we got home we realised they’d missed one of the meals out. Phoned the store to ask if we could get a refund, to only be told we have 2 options (either go back to get the missing order or have store credit) which were not suitable for us. The staff were rude & the restaurant inside wasn’t the cleanest either. Avoid and save your money.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Corbett
Wingstop is my favorite restaurant hands-down I’m disappointed in Wingstop, I know everyone has to make a living, I really don’t like seeing elderly people working at Wingstop due to their poor customer service and behavior, when I think of Wingstop, I think of vibrant young people that are efficient with awesome customer service, I’ve had the worst Wingstop experience at this location, a customer complained about their fries, the Elderly woman that worked in the store was very rude, I stayed silence. Once I got my food, my fries were so salty. They were unbearable. I couldn’t even eat them, I didn’t wanna complain because I seen How poor the customer service was, I went to another Wingstop downtown Long Beach, I told them exactly what happened. They made me a fresh batch of fries, the fries were so salty. It was unbearable, I believe that the salt shaker may be broken and the employees do not realize it. Wingstop, please stop hiring these old fogie women and these big lazy disrespectful men
Atmosphere: 3
Food: 1
Service: 1
Jeremy Cross
Ordered a sandwich combos for dine in. They obviously forgot about until I stood by the counter to ask about it. No pickles on the sandwich and the fries were old trash. When I mentioned it to the clerk behind the counter all he said was “aw dang” the manager was also standing there and said nothing. Let’s face it, expectations aren’t high for this type of “dining” but “aw dang” maybe try just a little harder.
Atmosphere: 3
Food: 2
Service: 2
Paul Scott
Had hair in my food. Called for a refund and they fought me. No customer service, and soggy fries- the worst!
Atmosphere: 1
Food: 1
Service: 1
Alex Omar
This is $18.50 worth of food. It took them over 20 minutes to make it.
Food: 1
Service: 1
Jonathan Lopez
This location is a joke !!! Especially the employees !!!
Atmosphere: 1
Food: 1
Service: 1
jason bond
Talk about cook to order ! Thumbs down!
SRIKRISHNA Karnati
Their coke sucks, It is always watery, This is my 4th time, please change the machine or fill coke.
Atmosphere: 2
Food: 2
Service: 1
Ari
Over priced chicken wings. Not exceptional. Staff was not polite. Never returning
Parking: Large lot
Atmosphere: 2
Food: 3
Service: 2
Giovanni Jimenez
Waited 45 mins just to take home an incorrect order which we placed at the counter and then we had to come back and wait an additional 30 mins. We started this whole order at 730 to finally get our food correct at 905
Most overrated,over priced garbage ?. The only reason they are open is to cater to the Woke and intitled population.
Atmosphere: 1
Food: 1
Service: 1
Derryl Fisher
My wife and I are a biracial couple, we purchased some food from the the Long Beach Ximeno location and was very disappointed to discover when we opened our package it was old food and it was very Discusting to realize that the Mexican worker’s were not happy about our relationship.. it was a pure rasist act , we had to throw it out ? who ever owns that particular store should look into this matter before you lose your business and reputation. This happens 2/2/24 at 2:o’clock pm..
Atmosphere: 1
Food: 1
Service: 1
Kay Lee
I came in 30mins prior to closing at 11:30pm, they said they were closed! But the sign says till midnight! False advertisement!
Atmosphere: 1
Food: 1
Service: 1
Melissa Talsky
One of my favorite places, yummy wings and great fries!
Atmosphere: 4
Food: 5
Service: 5
Hood Historian
I just paid $50 on wings and they all dry! Never again. We don't want you in business in Long
Don’t bother ordering here unless you want to pay for food that you won’t receive! Waited nearly 30 minutes for 2 meals, by the time we got home we realised they’d missed one of the meals out. Phoned the store to ask if we could get a refund, to only be told we have 2 options (either go back to get the missing order or have store credit) which were not suitable for us. The staff were rude & the restaurant inside wasn’t the cleanest either. Avoid and save your money.
Atmosphere: 1
Food: 1
Service: 1
Wingstop is my favorite restaurant hands-down I’m disappointed in Wingstop, I know everyone has to make a living, I really don’t like seeing elderly people working at Wingstop due to their poor customer service and behavior, when I think of Wingstop, I think of vibrant young people that are efficient with awesome customer service, I’ve had the worst Wingstop experience at this location, a customer complained about their fries, the Elderly woman that worked in the store was very rude, I stayed silence. Once I got my food, my fries were so salty. They were unbearable. I couldn’t even eat them, I didn’t wanna complain because I seen How poor the customer service was, I went to another Wingstop downtown Long Beach, I told them exactly what happened. They made me a fresh batch of fries, the fries were so salty. It was unbearable, I believe that the salt shaker may be broken and the employees do not realize it. Wingstop, please stop hiring these old fogie women and these big lazy disrespectful men
Atmosphere: 3
Food: 1
Service: 1
Ordered a sandwich combos for dine in. They obviously forgot about until I stood by the counter to ask about it. No pickles on the sandwich and the fries were old trash. When I mentioned it to the clerk behind the counter all he said was “aw dang” the manager was also standing there and said nothing.
Let’s face it, expectations aren’t high for this type of “dining” but “aw dang” maybe try just a little harder.
Atmosphere: 3
Food: 2
Service: 2
Had hair in my food. Called for a refund and they fought me. No customer service, and soggy fries- the worst!
Atmosphere: 1
Food: 1
Service: 1
This is $18.50 worth of food. It took them over 20 minutes to make it.
Food: 1
Service: 1
This location is a joke !!! Especially the employees !!!
Atmosphere: 1
Food: 1
Service: 1
Talk about cook to order ! Thumbs down!
Their coke sucks, It is always watery, This is my 4th time, please change the machine or fill coke.
Atmosphere: 2
Food: 2
Service: 1
Over priced chicken wings. Not exceptional. Staff was not polite. Never returning
Parking: Large lot
Atmosphere: 2
Food: 3
Service: 2
Waited 45 mins just to take home an incorrect order which we placed at the counter and then we had to come back and wait an additional 30 mins. We started this whole order at 730 to finally get our food correct at 905
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Most overrated,over priced garbage ?. The only reason they are open is to cater to the Woke and intitled population.
Atmosphere: 1
Food: 1
Service: 1
My wife and I are a biracial couple, we purchased some food from the the Long Beach Ximeno location and was very disappointed to discover when we opened our package it was old food and it was very Discusting to realize that the Mexican worker’s were not happy about our relationship.. it was a pure rasist act , we had to throw it out ? who ever owns that particular store should look into this matter before you lose your business and reputation. This happens 2/2/24 at 2:o’clock pm..
Atmosphere: 1
Food: 1
Service: 1
I came in 30mins prior to closing at 11:30pm, they said they were closed! But the sign says till midnight! False advertisement!
Atmosphere: 1
Food: 1
Service: 1
One of my favorite places, yummy wings and great fries!
Atmosphere: 4
Food: 5
Service: 5
I just paid $50 on wings and they all dry! Never again. We don't want you in business in Long
Atmosphere: 1
Food: 1
Service: 3
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