Honestly this was truly one of the best wingstops i’ve been to in quite some time! Service was amazing, as soon as i walked in the employee rushed over to take my order. My order came out within 10 minutes even though it seemed like they were pretty busy, going back and fourth in the kitchen. Food was excellent and well done just the way i asked. 👍🏼
Atmosphere: 5
Food: 5
Service: 5
Eric Elliott
I like this big back food it is good for you to. So thats why you should eat this big back food ( btw im an big back)
Atmosphere: 5
Food: 5
Service: 5
Golnaz Dideban
Always a long wait to get my wings, always rude customer service, and my last visit was the nail in the coffin. We ordered a large ranch for SIX DOLLARS and were given 2 small cups. I called the store repeatedly to attempt to see if I could get a refund- my calls went unanswered. I then wrote to customer service asking them to make the situation right and they said they’d provide me with a free ranch on my next order. I shouldn’t have to make another purchase to receive a product I ALREADY paid for. I told them that’s not acceptable and asked for a refund. They wouldn’t do it electronically. They also wouldn’t even offer a gift card or coupon in the amount I paid. They said I had to come in, in person, and ask for a manager and reference an email and case number from my communications with corporate. On top of that, it had to be done within 10 days.
All this for $6 back? Really makes me not want to come back because of their poor customer service practices.
Atmosphere: 1
Food: 4
Service: 1
Kenneth Six
Every time I go to this place their EBT MACHINE IS BROKE. So then since I’m there I settle to pay cash and THE FOOD NOT COOKED. I tried to call about it and THEY NEVER PICK UP THE PHONE.
DON’T WASTE YOUR TIME. GO SOMEWHERE ELSE.
Atmosphere: 1
Food: 2
Service: 1
Pricsilla Torres
they are very rude here. i said thank you and they don’t say anything back. there’s a specific manger who works midday who is very rude and has an attitude, under the name ‘jose martinez’.
i slipped last night inside this location and nothing was done, there was no wet floor sign until after the incident. we reported it to the manager and his response was “well we get the camera footage in an hour IF you wanna call in an hour and we’ll see if she (me) actually got hurt or not.”
that is very unprofessional. i’m upset that nothing was done, but i am taking action. wouldn’t go here again.
Atmosphere: 1
Food: 3
Service: 1
Gabriel Park
They forgot my chicken sandwich for my UberEats order and after calling several times, the store never picked up
Service: 1
Kiabeth C
they never answer the phone I’m trying to place an order . Can’t place online since I’m paying cash
Service: 1
Thavaro Ith
Here at 601 Redondo Ave. It's was a fairly hot day. At 1:30 in the afternoons I went in the wings top store with a cup and got some ICE from the soda machine, the store manager Salena charge $4 for just a hand full of ice. I find this ridiculous ...poor customer services I will never return to this store...
Atmosphere: 2
Food: 3
S J
Believe the other 1 star reviews, they pretty much describe my entire experience with this wingstop. I will get uber eats from a much farther location even though this one is closest to me from now on. They forgot half my order and lied about it. Terrible employees!
Waste of money. No problem with the delivery but the restaurant’s quality control was a complete disappointment. I ordered 20 wings and ranch. Only six wings were correct, 10 were unseasoned or had hardly any rub, 5 were the wrong flavor, and I didn’t get my ranch which I paid extra for. The photos show fried wings with no rub seasoning. The paper held some brown residue that had a faint taste of the honey rub that even when rubbed onto the wings it didn’t even manage to coat one wing.
Food: 1
Service: 1
John Burgess
Worst customer service ever. Ordered online, someone else took my food— was told “call the number to cancel your order”. Nobody will answer their phone.
Atmosphere: 1
Food: 5
Service: 1
Daniel Dominguez
Always over cooked. Many times I've even gotten a wing that was just hard all over inside and out. For the high price one wasted wing is a huge fraction of my meal wasted. Ive never had that issue at buffalo wild wings. Tbh your better of just buying a bag of frozen wings at the grocery store and pop em in the air fryer. Much better quality and far superior deal money wise. Its not even about wing stop being fast food for people who don't have time to cook because how sloppy it is to eat their wings you still need time to sit and wash up after so its not convenient.
Atmosphere: 3
Food: 2
Service: 5
Desiree Reyes
Worst wingstop in Long Beach! Like my wings were so dry no seasoning no sauce nothing like dry. Chicken was dry. But not the veggies those things had water coming out of the bag n made everything fall out the bag. Sucks because it’s expensive for some sauceless, dry wings. I got lemon pepper, mango habanero no reason for them to be that dry. I would go to any other location but this one tbh.
Atmosphere: 1
Food: 1
Service: 1
Danielle B
Wow update: reading the reviews I felt so bad about leaving a review and then I found out they blatantly violate health codes.
Weird energy this afternoon, youngish girl at the counter around 3pm was super rude for no reason. Just talked to my friend and he said he had the EXACT same run in with her. Food is alright, place only has one maybe two tables, pretty over priced for just some wings imo, but honestly I don’t wanna go back just because I wouldn’t want her to be near anything I’d eat 😅
The Mango Habanero sauce is magnificent!
Atmosphere: 3
Food: 5
Service: 3
Honestly this was truly one of the best wingstops i’ve been to in quite some time! Service was amazing, as soon as i walked in the employee rushed over to take my order. My order came out within 10 minutes even though it seemed like they were pretty busy, going back and fourth in the kitchen. Food was excellent and well done just the way i asked. 👍🏼
Atmosphere: 5
Food: 5
Service: 5
I like this big back food it is good for you to. So thats why you should eat this big back food ( btw im an big back)
Atmosphere: 5
Food: 5
Service: 5
Always a long wait to get my wings, always rude customer service, and my last visit was the nail in the coffin. We ordered a large ranch for SIX DOLLARS and were given 2 small cups.
I called the store repeatedly to attempt to see if I could get a refund- my calls went unanswered.
I then wrote to customer service asking them to make the situation right and they said they’d provide me with a free ranch on my next order. I shouldn’t have to make another purchase to receive a product I ALREADY paid for.
I told them that’s not acceptable and asked for a refund. They wouldn’t do it electronically. They also wouldn’t even offer a gift card or coupon in the amount I paid. They said I had to come in, in person, and ask for a manager and reference an email and case number from my communications with corporate. On top of that, it had to be done within 10 days.
All this for $6 back? Really makes me not want to come back because of their poor customer service practices.
Atmosphere: 1
Food: 4
Service: 1
Every time I go to this place their EBT MACHINE IS BROKE. So then since I’m there I settle to pay cash and THE FOOD NOT COOKED. I tried to call about it and THEY NEVER PICK UP THE PHONE.
DON’T WASTE YOUR TIME.
GO SOMEWHERE ELSE.
Atmosphere: 1
Food: 2
Service: 1
they are very rude here. i said thank you and they don’t say anything back. there’s a specific manger who works midday who is very rude and has an attitude, under the name ‘jose martinez’.
i slipped last night inside this location and nothing was done, there was no wet floor sign until after the incident. we reported it to the manager and his response was “well we get the camera footage in an hour IF you wanna call in an hour and we’ll see if she (me) actually got hurt or not.”
that is very unprofessional. i’m upset that nothing was done, but i am taking action.
wouldn’t go here again.
Atmosphere: 1
Food: 3
Service: 1
They forgot my chicken sandwich for my UberEats order and after calling several times, the store never picked up
Service: 1
they never answer the phone I’m trying to place an order . Can’t place online since I’m paying cash
Service: 1
Here at 601 Redondo Ave. It's was a fairly hot day. At 1:30 in the afternoons I went in the wings top store with a cup and got some ICE from the soda machine, the store manager Salena charge $4 for just a hand full of ice. I find this ridiculous ...poor customer services I will never return to this store...
Atmosphere: 2
Food: 3
Believe the other 1 star reviews, they pretty much describe my entire experience with this wingstop. I will get uber eats from a much farther location even though this one is closest to me from now on. They forgot half my order and lied about it. Terrible employees!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Waste of money. No problem with the delivery but the restaurant’s quality control was a complete disappointment. I ordered 20 wings and ranch. Only six wings were correct, 10 were unseasoned or had hardly any rub, 5 were the wrong flavor, and I didn’t get my ranch which I paid extra for. The photos show fried wings with no rub seasoning. The paper held some brown residue that had a faint taste of the honey rub that even when rubbed onto the wings it didn’t even manage to coat one wing.
Food: 1
Service: 1
Worst customer service ever. Ordered online, someone else took my food— was told “call the number to cancel your order”. Nobody will answer their phone.
Atmosphere: 1
Food: 5
Service: 1
Always over cooked. Many times I've even gotten a wing that was just hard all over inside and out. For the high price one wasted wing is a huge fraction of my meal wasted. Ive never had that issue at buffalo wild wings. Tbh your better of just buying a bag of frozen wings at the grocery store and pop em in the air fryer. Much better quality and far superior deal money wise. Its not even about wing stop being fast food for people who don't have time to cook because how sloppy it is to eat their wings you still need time to sit and wash up after so its not convenient.
Atmosphere: 3
Food: 2
Service: 5
Worst wingstop in Long Beach! Like my wings were so dry no seasoning no sauce nothing like dry. Chicken was dry. But not the veggies those things had water coming out of the bag n made everything fall out the bag. Sucks because it’s expensive for some sauceless, dry wings. I got lemon pepper, mango habanero no reason for them to be that dry. I would go to any other location but this one tbh.
Atmosphere: 1
Food: 1
Service: 1
Wow update: reading the reviews I felt so bad about leaving a review and then I found out they blatantly violate health codes.
Weird energy this afternoon, youngish girl at the counter around 3pm was super rude for no reason. Just talked to my friend and he said he had the EXACT same run in with her. Food is alright, place only has one maybe two tables, pretty over priced for just some wings imo, but honestly I don’t wanna go back just because I wouldn’t want her to be near anything I’d eat 😅
Atmosphere: 1
Food: 1
Service: 1
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