El Pollo Loco
3502 Cerritos Ave, Los Alamitos
(562) 626-8388
Recent Reviews
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Food was freshly cooked
Atmosphere: 5
Food: 5
Service: 5
They didn't have anymore chicken at el pollo loco ! Hmmm. Yeah never coming here again. 😒
Food: 1
Good food for the price. Friendly and helpful staff.
Atmosphere: 4
Food: 4
Service: 4
Thank you so much Melissa and Amari for you awesome customer service, its people like you that make a difference in this world. Also thank you so much for helping me with my coupon.😊
Atmosphere: 5
Food: 5
Service: 5
I like the 11.99 8 pieces set. But you have to come inside to order.
Atmosphere: 4
Food: 5
Service: 5
Burritos have very little chicken the wait was very long
Atmosphere: 1
Food: 1
Service: 1
Dry chicken, watery lemonade.
Food: 2
Ahmari provide the best customer service, with a smile. Definitely coming back to this location, I highly recommend it.
Dirty, sticky tables, gave less than 10 chips for a combo order, game me leaking sodas in a cupholder with no napkins, NEVER GO HERE, HORRIBLE SERVICE, ITS A SCAM TOO.
I go here a few times a month. The staff are always friendly, but the food has been cold several times. I'm not sure why, but it sucks when you take your first bite, and it's chilly. ❄️
Restaurantji Recommends
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
Long hairs in burrito. I called them many times and no one cares.
Atmosphere: 1
Food: 1
Service: 1
If you're craving El Pollo, do yourself a favor and go to the one on Cerritos Ave in Cypress. It's the best one. The food at this location is awful. The double chicken tostada has maybe 1/3 cup chicken at best, and what is there is dry & chewy, like it's 3 days old. Hardly any beans. It's all rice & lettuce. There are 2 small pieces of avocado, if you're lucky enough to get any at all. They even water down the salad dressing. This wasn't just an off day. It has been consistently bad. The staff is super nice though.
Atmosphere: 2
Food: 1
Service: 5
I love the chicken, but lately the portion sizes are getting ridiculous. More than once, I order 4 piece all dark and get a thigh that had as much meat as a wing. Another time, my all dark order had a breast piece.
Atmosphere: 3
Food: 3
Service: 3
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