Ahmari provide the best customer service, with a smile. Definitely coming back to this location, I highly recommend it.
Noah D (0n0ta)
Dirty, sticky tables, gave less than 10 chips for a combo order, game me leaking sodas in a cupholder with no napkins, NEVER GO HERE, HORRIBLE SERVICE, ITS A SCAM TOO.
Carlos E
I go here a few times a month. The staff are always friendly, but the food has been cold several times. I'm not sure why, but it sucks when you take your first bite, and it's chilly. ❄️
CARLO
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
THE STONE
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
Ari L
Long hairs in burrito. I called them many times and no one cares.
Atmosphere: 1
Food: 1
Service: 1
Sara Pemelton
If you're craving El Pollo, do yourself a favor and go to the one on Cerritos Ave in Cypress. It's the best one. The food at this location is awful. The double chicken tostada has maybe 1/3 cup chicken at best, and what is there is dry & chewy, like it's 3 days old. Hardly any beans. It's all rice & lettuce. There are 2 small pieces of avocado, if you're lucky enough to get any at all. They even water down the salad dressing. This wasn't just an off day. It has been consistently bad. The staff is super nice though.
Atmosphere: 2
Food: 1
Service: 5
Mel L
I love the chicken, but lately the portion sizes are getting ridiculous. More than once, I order 4 piece all dark and get a thigh that had as much meat as a wing. Another time, my all dark order had a breast piece.
I wish the people at the check out could be a little nicer !!!!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Grande Avocado Chicken Bowl
Tina Mini
Great food, superfast and professional service and awesome salsa!!! This is fast food at it's best. Pollobowl, tacos al carbon, crunchy taco and the charbroiled chicken with rice and beans all hit the spot. Literally nothing was so-so, it was all great tasting. Service was attentive and to make it even better, we used a coupon and saved some bucks. Recommended if you like fresh food that is also nutritious.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pollo Loco, 3 Tacos Al Carbon Combo, Chips, Original Pollo Bowl, Pinto Beans, BRC Burrito
Mike Buttler
If you have allergies, dont go here. The poor person preparing food doesn't have time to remove or switch gloves to prepare yours. The cashier does not tell the kitchen even when she mentioned to the server allergy. Simple put on order do not include. Poor communication. Manager #1 was considerate enough to make major attempts to accommodate, but unfortunately, the locations do not have a procedure or plan in place. He failed tobrealize the same employee with contaminated gloves, handed him the tostada bowl (she just prior handled "contaminate" item and didn't change gloves), and thus nullifies his efforts.
If notnfor managers effort Ibwould give 1 star. Another manager in response to my reminder I have allergy stated "she has to eear gloves"(in a rude condensending tone) instead of thinking she simply only needs tonswitch to new pair before preparing.
Dry chicken, watery lemonade.
Ahmari provide the best customer service, with a smile. Definitely coming back to this location, I highly recommend it.
Dirty, sticky tables, gave less than 10 chips for a combo order, game me leaking sodas in a cupholder with no napkins, NEVER GO HERE, HORRIBLE SERVICE, ITS A SCAM TOO.
I go here a few times a month. The staff are always friendly, but the food has been cold several times. I'm not sure why, but it sucks when you take your first bite, and it's chilly. ❄️
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
Long hairs in burrito. I called them many times and no one cares.
Atmosphere: 1
Food: 1
Service: 1
If you're craving El Pollo, do yourself a favor and go to the one on Cerritos Ave in Cypress. It's the best one. The food at this location is awful. The double chicken tostada has maybe 1/3 cup chicken at best, and what is there is dry & chewy, like it's 3 days old. Hardly any beans. It's all rice & lettuce. There are 2 small pieces of avocado, if you're lucky enough to get any at all. They even water down the salad dressing. This wasn't just an off day. It has been consistently bad. The staff is super nice though.
Atmosphere: 2
Food: 1
Service: 5
I love the chicken, but lately the portion sizes are getting ridiculous. More than once, I order 4 piece all dark and get a thigh that had as much meat as a wing. Another time, my all dark order had a breast piece.
Atmosphere: 3
Food: 3
Service: 3
Yummy!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I wish the people at the check out could be a little nicer !!!!!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Grande Avocado Chicken Bowl
Great food, superfast and professional service and awesome salsa!!! This is fast food at it's best. Pollobowl, tacos al carbon, crunchy taco and the charbroiled chicken with rice and beans all hit the spot. Literally nothing was so-so, it was all great tasting. Service was attentive and to make it even better, we used a coupon and saved some bucks. Recommended if you like fresh food that is also nutritious.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pollo Loco, 3 Tacos Al Carbon Combo, Chips, Original Pollo Bowl, Pinto Beans, BRC Burrito
If you have allergies, dont go here. The poor person preparing food doesn't have time to remove or switch gloves to prepare yours.
The cashier does not tell the kitchen even when she mentioned to the server allergy. Simple put on order do not include. Poor communication.
Manager #1 was considerate enough to make major attempts to accommodate, but unfortunately, the locations do not have a procedure or plan in place. He failed tobrealize the same employee with contaminated gloves, handed him the tostada bowl (she just prior handled "contaminate" item and didn't change gloves), and thus nullifies his efforts.
If notnfor managers effort Ibwould give 1 star. Another manager in response to my reminder I have allergy stated "she has to eear gloves"(in a rude condensending tone) instead of thinking she simply only needs tonswitch to new pair before preparing.
Atmosphere: 5
Food: 2
Service: 2
Loco crazy pollo my favorite Slater is great
Atmosphere: 5
Food: 5
Service: 5
Nice service and food is very fresh
Atmosphere: 5
Food: 5
Service: 5
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