This location is closer to me, but I go out of my way to visit the Cerritos branch to avoid the poor customer service here. The food is great, but the woman who takes the orders is unfriendly, dismissive, and often looks annoyed to be helping customers. I’ll continue driving the extra mile and a half for a better customer experience elsewhere.
Atmosphere: 4
Food: 5
Service: 3
PPB of Knight
I love teriyaki and Korean-influenced lunch plates/bowls. Unfortunately this place was the definition of meh.
I went in late afternoon, definitely not a meal rush hour. They advertise everything being fresh and hot but my combo chicken and “steak” plate was ready approx 30 secs after I ordered. No grilling, definitely not fresh cooked. Meat had clearly been sitting in a warmer. Even the person ringing me up didn’t call it steak she just called it beef and chicken because it’s exactly what it is there’s no steak involved.
The meat by themselves, the beef being more traditional teriyaki, and the chicken being more Korean infused flavors, really actually didn’t have very much flavor at all. The only flavor was in pouring the very generic teriyaki sauce over the top.
I will say the meats were fairly tender but not fresh and hot. The “Salad” that accompanies the plate has nothing more than shredded raw cabbage and they give you a little cup of dressing to throw over it. And half an orange in the other side.
It wasn’t horrible it was just completely boring and not worth the time money or calories. It served a purpose but that was it. First and last time there.
Atmosphere: 3
Food: 3
Service: 3
San Marie B
Cleanest and nicest employees seriously organized great job
Atmosphere: 5
Food: 5
Service: 5
Luis Lomeli
I came into purchase a magic sauce and a middle aged woman attended me, clearly irritated since the moment we walked in. I asked her for a bottle and politely asked, how much it was going to be. She makes a smug face visibility disgusted to attend us as she dramatically pointed towards her screen as If I was supposed to know the price. She had that same attitude with several other customers as-well. This is completely unacceptable as it diminishes the brand appeal which is widely known as an excellent franchise. I eat at your locations quite regularly and Iv never had a negative experience. This was extremely disappointing to see. Especially in these modern days where money is tight, if I decide to go out and purchase with you over your many competitors, the least I can expect is an employee with basic courtesy and respect. I hope this issue gets resolved, thank you your time.
Atmosphere: 1
Food: 2
Service: 1
Joel Cruz
Good for quick lunch to-go meals.
Atmosphere: 3
Food: 5
Service: 5
Bryan M
The staff were incredibly nice and respectful, making us feel welcome from the moment we walked in. The food is consistently delicious.
Atmosphere: 5
Food: 5
Service: 5
Kristie Deboer
Chicken was old and dry just over all bad.
Atmosphere: 1
Food: 1
Service: 3
Beau Berglund
Paid extra $7 for extra side of white meat but then this bowl looked exactly the same as if I never ordered extra, and it wasn’t included on the side.
Atmosphere: 1
Food: 1
Service: 1
Phoebe Ferrer
Its just ok. I had a coupon for buy one bowl get one free. Veggies could use some salt.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Regular Angus Beef Bowl
Loveyourplanet X
The girl who helped me today was super kind and did not hesitate to let me wait. Thank you?
Bomb legit food. Always hook me up. The girls just too cute at the counter for me to ask her for a number. Dang it !
Parking: Keep doing what you're doing because it seems to be working. But what I know? You guys are bomb legit and don't let anybody take that away from you awesome food awesome service awesome people.
This location is closer to me, but I go out of my way to visit the Cerritos branch to avoid the poor customer service here. The food is great, but the woman who takes the orders is unfriendly, dismissive, and often looks annoyed to be helping customers. I’ll continue driving the extra mile and a half for a better customer experience elsewhere.
Atmosphere: 4
Food: 5
Service: 3
I love teriyaki and Korean-influenced lunch plates/bowls. Unfortunately this place was the definition of meh.
I went in late afternoon, definitely not a meal rush hour. They advertise everything being fresh and hot but my combo chicken and “steak” plate was ready approx 30 secs after I ordered. No grilling, definitely not fresh cooked. Meat had clearly been sitting in a warmer. Even the person ringing me up didn’t call it steak she just called it beef and chicken because it’s exactly what it is there’s no steak involved.
The meat by themselves, the beef being more traditional teriyaki, and the chicken being more Korean infused flavors, really actually didn’t have very much flavor at all. The only flavor was in pouring the very generic teriyaki sauce over the top.
I will say the meats were fairly tender but not fresh and hot. The “Salad” that accompanies the plate has nothing more than shredded raw cabbage and they give you a little cup of dressing to throw over it. And half an orange in the other side.
It wasn’t horrible it was just completely boring and not worth the time money or calories. It served a purpose but that was it. First and last time there.
Atmosphere: 3
Food: 3
Service: 3
Cleanest and nicest employees seriously organized great job
Atmosphere: 5
Food: 5
Service: 5
I came into purchase a magic sauce and a middle aged woman attended me, clearly irritated since the moment we walked in. I asked her for a bottle and politely asked, how much it was going to be. She makes a smug face visibility disgusted to attend us as she dramatically pointed towards her screen as If I was supposed to know the price. She had that same attitude with several other customers as-well. This is completely unacceptable as it diminishes the brand appeal which is widely known as an excellent franchise. I eat at your locations quite regularly and Iv never had a negative experience. This was extremely disappointing to see. Especially in these modern days where money is tight, if I decide to go out and purchase with you over your many competitors, the least I can expect is an employee with basic courtesy and respect. I hope this issue gets resolved, thank you your time.
Atmosphere: 1
Food: 2
Service: 1
Good for quick lunch to-go meals.
Atmosphere: 3
Food: 5
Service: 5
The staff were incredibly nice and respectful, making us feel welcome from the moment we walked in. The food is consistently delicious.
Atmosphere: 5
Food: 5
Service: 5
Chicken was old and dry just over all bad.
Atmosphere: 1
Food: 1
Service: 3
Paid extra $7 for extra side of white meat but then this bowl looked exactly the same as if I never ordered extra, and it wasn’t included on the side.
Atmosphere: 1
Food: 1
Service: 1
Its just ok. I had a coupon for buy one bowl get one free. Veggies could use some salt.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Regular Angus Beef Bowl
The girl who helped me today was super kind and did not hesitate to let me wait. Thank you?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bomb legit food. Always hook me up. The girls just too cute at the counter for me to ask her for a number. Dang it !
Parking: Keep doing what you're doing because it seems to be working. But what I know? You guys are bomb legit and don't let anybody take that away from you awesome food awesome service awesome people.
Recommended dishes: Regular Nae Chicken Bowl, Regular Angus Beef Bowl
Very good and nice inside also super nice workers very clean as
Atmosphere: 5
Food: 5
Service: 5
Service was fast and friendly. Great food as always.
Atmosphere: 5
Food: 5
Service: 5
Always good, healthy food.
Vegetarian options: It's available
Parking: Lots of spaces available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half & Half Mini Bowl
Not a bad place to eat food is always fresh and it's always clean
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fresh Grilled Chicken, Side of Veggies
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