Shenandoah At the Arbor

We are from Puerto Rico and visited your restaurant last week. We all loved, the atmosphere is cozy and the food is excellent. Your staff is absolutely great. A great choice and a wonderful experience. Definitely a great 💯. Will visit you again on my next trip to California.

This was second time that I dined here. The first was quick lunch.

This was a birthday dinner, small party. Cuisine was exquisite. Inviting wine list, very reasonably priced. Service was friendly and attentive without being cloying.

One could spend princely sums at high end SoCal restaurants and not have such an enjoyable meal.

Atmosphere: 5

Food: 5

Service: 5

Easily one of the best meals on my Thanksgiving trip to visit my family from Portland, Oregon. From the first morsel to hit my lips (Fritter, biscuits) to my Fried Green Tomatoes… to the finale of the Seafood Gumbo… everything was a 5 star.

Please don’t judge me… but… I did lick the bowl. 😳

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Gumbo, Complimentary Apple Fritters

Really like this place. Have for years. Consistently good. Not pretentious or overpriced

Atmosphere: 5

Food: 5

Service: 5

Is our favorite restaurant for years!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Complimentary Apple Fritters, Garlic Mashed Potatoes, Hot Apple Fritters

Food is great! If you're not big on sauces, ask for it on the side.
We ate outside on a chilly evening and the staff made sure we had a heater near our
table. Thank you!
Miss that the gift stores close at night. Especially as the holidays are quickly approaching, will they be open >n December at night?

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Complimentary Apple Fritters

Visited today because we wanted to enjoy lunch on an outdoor patio. Not disappointed with their lovely tree covered patio and delightful koi pond, as well as the courtyard of the adjacent businesses! Ambience is 5 star and service was excellent. We arrived about 35mns before the lunch hours ended and were not rushed, although we wanted to order quickly so the kitchen staff could start their cleaning/prep for the dinner hour at 5pm. While perusing the menu, we were brought some very tasty warm apple fritters which we gobbled up. We were then brought two yummy dinner rolls that were dense in the best way! We ordered flavorful brussel sprouts as an appetizer that were hard to stop snacking on. We should have stopped there because that was enough to fill us up but we did not! We wanted to order the lunch special pork sandwich but they were out so we ordered the Summer Pasta with Veggies and the Chicken Sandwich with Cabo fries and a side of chipotle ranch for dipping. Sadly, we were disappointed because both dishes were bland. The summer pasta has the potential to taste better with more seasoning or changing to a cream base (which is more winter, I know). I would also recommend adding chicken or shrimp, but my friend ordered it with veggies. The chicken sandwich breading didn't have flavor but the chicken breast was juicy, the slaw made the bottom brioche bun complete mush and inedible, and there was far too much mayo on the sandwich (get it on the side or switch it to the chipotle ranch). It lacked any punch and I ended up only eating the chicken breast. The Cabo fries were fine but just standard frozen / deep fried style and I dipped them in a side of chipotle ranch (note above - get it for the sandwich). I feel the menu is a few dollar over-priced per entree, but this is CA so I didn't expect any diffrerent. We were far too full for dessert but ordered a dozen apple fritters and 4 dinner rolls to go. Those apple fritters won't see the light of day tomorrow.

Vegetarian options: Appetizers, salads, some dishes, desserts.

Parking: I think there were about 8-9 spots, maybe more, plus 2 handicapped spots located behind the building. Parking is also shared with the two shops and salon in the "complex". I imagine it's a madhouse during the earlier lunch hours so be prepared to park and walk.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Complimentary Apple Fritters, Hot Apple Fritters

Wonderful atmosphere! Staff is friendly and efficient.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Complimentary Apple Fritters, German Butter Cake with Vanilla Ice Cream

I first dined at this restaurant when they were located in Belmont Shore. It quickly developed a reputation for good food and good service. This restaurant has done nothing but maintain their high standards and great reputation!! You willNOT

Our server was great and I really liked the decor and atmosphere. I had the southern fried chicken with vegetables and it was okay. My coworker had the seafood gumbo and stated the same.The apple fritters and homemade rolls were delicious.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Complimentary Apple Fritters

The majority of customers use the outside terrace.
Good atmosphere and good food

Atmosphere: 4

Food: 4

Service: 4

This is not our first time at Shenandoah but the second time I've been VERY disappointed. The service was not good. And waitress was slow and inattentive. Did not offer to refill drinks. When I pointed out that my chicken, which is actually usually cooked very nicely, was overcooked and dry, she didn't offer to take it back and have the chef redo it. I find that unacceptable. Also we were here for a birthday. It's a little chintzy not offer one free dessert and just give a little dish of ice cream with a candle. And they don't even sing Happy Birthday. And we wanted a photo of our table. I had to go hunt down some other waitress that was nice enough to help us.
And quite frankly, I'm still holding a grudge for the fact that another time they charged me for a bowl of soup that actually was part of the meal. And I pointed it out to the waitress and she said no that that was correct. When I got home I called again and said no. I just can't believe this is right and the manager acknowledged that the waitress was incorrect. however, instead of crediting my account which they had there, they made it difficult that I had to return to the restaurant and that was just not possible at the time because I was having physical problems at that point. plus it was covid. The management there is awful.
and finally I usually ask at for birthday anniversaries. have a get a free meal if you buy three others. apparently they did away with that this last month when we celebrate most of our stuff. And they haven't replaced it and I have no idea when or if it's ever coming back again.
I'm finding a trend that the nicer, the atmosphere, the less a restaurant cares about their service or their food. This is starting to hold true for Shenandoah.

Atmosphere: 4

Food: 1

Service: 1

Excellent place.
We ordered a Chicken Croisant
And a Wagyu beef burger.

Atmosphere: 5

Food: 5

Service: 5

Literally one of my favorite restaurants to eat in the whole world. The food and everything about it is just fantastic.

Atmosphere: 5

Food: 5

Service: 5

This place is amazing. The staff and food were fantastic. Be warned, they do close the restaurant in the afternoon to prepare for dinner service so plan accordingly. There’s free parking in the back and restrooms available for customers. There’s plenty of tables inside, but the real reason people come here is for the tables outside. It’s a picture perfect place to dine and at night the trees are lit up with fairy lights. The menu is a little pricey, but the portions are huge. Probably enough for two if you feel like sharing. There’s also an extensive wine list.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Gumbo, Complimentary Apple Fritters