Donut Boss

3381 Katella Ave, Los Alamitos
(562) 431-1100

Recent Reviews

Sort by
Howard Kummerman

I love being able to drive up to the window to take out my donuts. A local and family owned donut shop serving great treats

Food: 5

Paul L

Had a terrible experience with this morning at 7:20am with the 3 employees working the June 28th Saturday shift. Came in ordering multiple items and requested them to be placed in a box. I’ve been at this establishment before and done my request no issues prior. Normally the staff is friendly and compliant. But today the short young Caucasian girl with lettering tattoo on her right forearm, dyed blonde hair gave me such a hard time about it. She continually told me no even after I explained I was getting multiple items, she kept being a sarcastic with me trying to humiliate me in front of her coworkers asking me if everything would be going in the box as if it wasn’t clear and obvious, the African-American lady and the dark skinned male working with her were egging on the situation by snickering and making remarks under their breath, as if I couldn’t hear them speaking about me with their hands over their mouth. I asked for my bagel to be placed in the box in addition to the donuts that I had ordered and the young Caucasian lady told me she couldn’t do that. At this point I’m so confused why she was being extra difficult with a paying customer and made me feel very uncomfortable. Finally, as I just managed to finish the submitting my order and go to the register to pay the young Caucasian lady decided that I didn’t have enough items to justify a box so she would charge me for it in addition to all the other items that costed me over $13 at this point. Finally, I decided I wasn’t comfortable with them serving me food with the fear. It was going to be tampered with so I just decided to cancel my order and leave. The 3 young employees here need to a serious attitude adjustment. I couldn’t believe the retaliation I was receiving for simply asking for a box. Staff here was so rude this morning, and I will never come back to this establishment. I used to love coming here. These kids working here need behavioral changes because if they continue to treat customers this way it’ll hurt the business.

Atmosphere: 1

Food: 1

Service: 1

Nick Jens

Great fritters

Atmosphere: 4

Food: 5

Service: 5

Emma Smith

I loveeee this place. My favorite drive through. Everyone is always so friendly. Shanin took
My order today and complimented my eye brows and he has no idea how much I needed that small kindness today! Also their espresso slaps.

Atmosphere: 5

Food: 5

Service: 5

Nick Paulos

My daughter recommended this place. I'm very glad I went. I had the breakfast croissant and a medium roast coffee which was excellent.

Atmosphere: 3

Food: 4

Service: 4

Dani Maxwell

I want them open until 5 so bad

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Muffin Scone, Iced Latte

Mark Long

Great staff good donuts and decent coffee

Atmosphere: 5

Food: 5

Service: 5

WILBER CRUZ PIPE FLOW

Excellent, very good service, very kind and helpful ladies. Very delicious donut ? we spent with my friends and we were amazed

Evan Page

I regularly come here with 3 of my friends! Donut Boss has these "signature drinks" that they concoct and theme around the month, before swapping them out at the beginning of the next month! My friends and I like to come in and get one of each of the drinks and taste test and rank them, and there's hardly ever been a disappointing batch! (Like for example after trying all the August drinks, our favorites were Golden Hour and Leo Season.) We've been coming here for five months now, I'm excited to make it six!

Atmosphere: 4

Food: 5

Service: 5

Gabrielle Bauer

The staff was so kind and helpful.

Atmosphere: 5

Food: 5

Service: 5

Alex C

Poor customer service. Blames customer for alleged technology failures that the owner should be handling. As a former foodservice employee, I know this situation could have been handled better.

Atmosphere: 1

Service: 1

Lindsey Chrisman

Terrible customer service. The location was in shambles. No real business practices. Terrible buyer beware.

Atmosphere: 1

Food: 1

Service: 1

Adelin Mesta

I used to love this place until they started taking so long to help drive through customers. I spent more than 20 minutes in drive thrugh. It is starting to get ridiculous.

Atmosphere: 4

Food: 5

Service: 2

B S.

Nice spot to grab a quick bite and coffee. More of a grab and go.

Atmosphere: 3

Food: 4

Service: 5

Tony Estrada

Bagels and coffee are great, drive thru line was a bit slow.

Loading...