Good place for coffee and quick chat.. fresh coffee and quick service. Always there is some tables free. Few regulars and always there. A bit noisy if you sit outside as it is at cross roads. Much better inside..
Nik Closson
The place needs improvement. They are severely understaffed. Had to wave to get my coffee refills. Honolulu lox and hash browns are tasteless I had to eat ketchup
Joe Commendatore
Tom’s is a classic gem that’s been serving the Los Altos community for over 40 years. It’s an old-school diner with real charm—where the food hits the spot and the staff still knows your name. Warm, welcoming, and deliciously familiar every time.
Dominique Piché
Had bad service the first time but decided to give it another shot. After checking in with the unwelcoming waitress we then were ignored for 20 mins so ended up leaving.
Tyler W
I’d give a 5 stars because it has that amusing ‘eat and flee’ atmosphere with the ‘take time’. Maybe I don’t write good reviews of places but I’d say this is a good place.
Thomas Holt
Food terrible, service just as bad, ordered eggs bacon and toast x 2 - nothing fancy. Took over an hour to get food and when check never came after three request I went to the counter to pay. Bill was 39.50. Gave very nice Asian lady (owner?) $40 and left because we were already late for a meeting. I want to say we got the non-local treatment?!? Don’t know, kinda don’t care, don’t go there unless you know the people. That seemed to get you your food on time.
Metro Account
My spot for eggs Benedict. Fluffy eggs. Pancakes are awesome as well. Corner spot in los Altos. I like to take my dog and sit outside and people watch.
Jose Gurrola
Just got done with a hike and this was definitely a refresher and fixed my appetite
Venus Stanford
The food was good, we love it Service is terrible, the lady who served us is kinda mean as if we owe her something. Atmosphere, it was okay
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: French Toast
Tony D'Antonio
Multi-generational fave. Kids like it. Grandparents like it. Nice folks. Good food. Quaint. Local. Unique. Small-town feel.
Good experience. Would like to see more emphasis on portions. Hash browns could use a splash more. Also after 3 attempts at asking for Crispy hash browns Im still waiting.... Wonderful host and atmosphere.
Atmosphere: 4
Food: 3
Service: 5
Laurie Rumer
The food was good but do not be fooled by the menu prices they have posted on Google, they are much higher when you get there. Also, we were a party of six so we were told we would be charged a 20% fee, which we were fine with but our card was charged 22%.
Atmosphere: 3
Food: 4
Service: 2
Dell Fischer
My visit to Tom's was okay. I ordered a Reuben to go. The cook mixed in too much thousand island dressing into the sauerkraut for my taste. The sandwich was quite messy to eat and there was not enough meat. It took a very long time for the food to be prepared. Most restaurants prioritize to go orders but not at Tom's. I would have to say that they do not seem to like orders to go.
Atmosphere: 3
Food: 3
Service: 3
Tina Hall
Need to have gravy ever day
Atmosphere: 5
Food: 5
Service: 5
belfig1000
We visited this location twice during our vacation, excellent food and service.
Good place for coffee and quick chat.. fresh coffee and quick service. Always there is some tables free. Few regulars and always there. A bit noisy if you sit outside as it is at cross roads. Much better inside..
The place needs improvement. They are severely understaffed. Had to wave to get my coffee refills. Honolulu lox and hash browns are tasteless I had to eat ketchup
Tom’s is a classic gem that’s been serving the Los Altos community for over 40 years. It’s an old-school diner with real charm—where the food hits the spot and the staff still knows your name. Warm, welcoming, and deliciously familiar every time.
Had bad service the first time but decided to give it another shot. After checking in with the unwelcoming waitress we then were ignored for 20 mins so ended up leaving.
I’d give a 5 stars because it has that amusing ‘eat and flee’ atmosphere with the ‘take time’. Maybe I don’t write good reviews of places but I’d say this is a good place.
Food terrible, service just as bad, ordered eggs bacon and toast x 2 - nothing fancy. Took over an hour to get food and when check never came after three request I went to the counter to pay. Bill was 39.50. Gave very nice Asian lady (owner?) $40 and left because we were already late for a meeting. I want to say we got the non-local treatment?!? Don’t know, kinda don’t care, don’t go there unless you know the people. That seemed to get you your food on time.
My spot for eggs Benedict. Fluffy eggs. Pancakes are awesome as well. Corner spot in los Altos. I like to take my dog and sit outside and people watch.
Just got done with a hike and this was definitely a refresher and fixed my appetite
The food was good, we love it
Service is terrible, the lady who served us is kinda mean as if we owe her something.
Atmosphere, it was okay
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: French Toast
Multi-generational fave. Kids like it. Grandparents like it. Nice folks. Good food. Quaint. Local. Unique. Small-town feel.
Restaurantji Recommends
Good experience. Would like to see more emphasis on portions. Hash browns could use a splash more. Also after 3 attempts at asking for Crispy hash browns Im still waiting.... Wonderful host and atmosphere.
Atmosphere: 4
Food: 3
Service: 5
The food was good but do not be fooled by the menu prices they have posted on Google, they are much higher when you get there. Also, we were a party of six so we were told we would be charged a 20% fee, which we were fine with but our card was charged 22%.
Atmosphere: 3
Food: 4
Service: 2
My visit to Tom's was okay. I ordered a Reuben to go. The cook mixed in too much thousand island dressing into the sauerkraut for my taste. The sandwich was quite messy to eat and there was not enough meat. It took a very long time for the food to be prepared. Most restaurants prioritize to go orders but not at Tom's. I would have to say that they do not seem to like orders to go.
Atmosphere: 3
Food: 3
Service: 3
Need to have gravy ever day
Atmosphere: 5
Food: 5
Service: 5
We visited this location twice during our vacation, excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
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