Disconnect between front desk hotel reception and the restaurant in what is being served. Disappointed. High price to capitalize on the Hilton guests. Shameful. Only ate there one day and figured even with my $46 daily credit, I'd rather go elsewhere where I'm still coming out of pocket, simply so I could have good service, proper food, and an enjoyable experience. Not even worth the convenience.
Atmosphere: 3
Food: 2
Service: 1
Dharini Trivedi
Amazing food and service. Didn’t feel like a “hotel” restaurant. Food is a bit pricey but we didn’t mind because the portions were huge. Ambiance was great.
Atmosphere: 5
Food: 5
Service: 5
Greg Garrett
The food was delicious and the service was great. Topping off the evening by enjoying the Blackberry Ricotta Cheesecake which thoroughly satisfied the sweet tooth.
Atmosphere: 4
Food: 4
Service: 4
DaisyV
Upon arrival we were told that the restaurant wasn't booking until May. I don't understand how I was able to book for Feb 10. A heads up would have been nice. I was excited to try Checkers and felt a little bummed out since I had to change plans.
LeesaA
We had a party of 4 for my fiancés birthday dinner. The staff went above and beyond for our party! They were so kind, the food was amazing and the service was great! They truly made it a night to remember! We will definitely be back.
Opentable Diner
Was not open and the staff has no idea that a reservation was made. PLEASE remove from the Open Table system for reservations. This was very confusing and I had to scramble to get another reservation last minute on a Saturday evening.
Was not open and the staff has no idea that a reservation was made. PLEASE remove from the Open Table system for reservations. This was very confusing and I had to scramble to get another reservation last minute on a Saturday evening.
SusanR
Restaurant was CLOSED. Hotel staff was unfazed and indifferent. The girl at front desk didn't even provide dining options.
BobbyK
Probably the nicest people that served me and my Valentine's date. the food was too good to be true! Everything was just amazing and definitely worth it thank you all so much! And the view was perfect! The staff was so nice and made sure we got everything we needed! unlimited champagne was great! I'll never forget that night thanks again.
GeorgeneG
We reserved outdoor seating. When we arrived, we were told the outdoor patio has been closed for two months. No one in the restaurant had any clue we had a reservation and the menu is only bar food. We went elsewhere.
Opentable confirmed my reservations three times, and when we arrived for our reservation, the restaurant was closed. Checkers blamed it all on Opentable. Who ever was at fault it was an awful experience to arrive and find out it was closed.
BettyF
We had reservations in a Saturday night for roof top restaurant at 6:30 pm. We arrived and they announced the restaurant was closed. They had not attempted to call us, text us or email us even though they had 3 points of contact information. It was very disappointing. We ended up going to perch for a dinner at their bar. As always, perch was great but not being out on the roof top was not the ambiance we had hoped for.
I made a reservation at 5:15 pm on May 8, 2021 on here and confirmed it. When I arrived, I was notified by the hotel that it was cancelled. They said Round table app was supposed to notified me but it didn't. Because I made reservation with the third party (round table), there is nothing they can do. However, they can accommodate for a 7:00 pm appointment. It took me an hour and half to drive there, I decided to stay. Again, on this app it shows the Checkers restaurant but in the reality Checkers has been closed for a year due to pandemic. They open the roof top only for few appetizers and drinks menu. The waiter was extremely nice but he was the only serving for the whole rooftop around 5 tables. I would like to hear from Round Table an explanation about my reservation and faulty market the restaurant.
I made a reservation at 5:15 pm on May 8, 2021 on here and confirmed it. When I arrived, I was notified by the hotel that it was cancelled. They said Round table app was supposed to notified me but it didn't. Because I made reservation with the third party (round table), there is nothing they can do. However, they can accommodate for a 7:00 pm appointment. It took me an hour and half to drive there, I decided to stay. Again, on this app it shows the Checkers restaurant but in the reality Checkers has been closed for a year due to pandemic. They open the roof top only for few appetizers and drinks menu. The waiter was extremely nice but he was the only serving for the whole rooftop around 5 tables. I would like to hear from Round Table an explanation about my reservation and faulty market the restaurant.
I made reservations for a Friday night, drove all the way from Ontario to downtown LA to find out they closed due to weather. I was so upset because my little sister just turned 21 and She came to visit from Colorado. The restaurant did not call me and if they did they should have left me a Voicemail I wasted my Friday night driving to and from Ontario and Downtown, LA.
Disconnect between front desk hotel reception and the restaurant in what is being served. Disappointed. High price to capitalize on the Hilton guests. Shameful. Only ate there one day and figured even with my $46 daily credit, I'd rather go elsewhere where I'm still coming out of pocket, simply so I could have good service, proper food, and an enjoyable experience. Not even worth the convenience.
Atmosphere: 3
Food: 2
Service: 1
Amazing food and service. Didn’t feel like a “hotel” restaurant. Food is a bit pricey but we didn’t mind because the portions were huge. Ambiance was great.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and the service was great. Topping off the evening by enjoying the Blackberry Ricotta Cheesecake which thoroughly satisfied the sweet tooth.
Atmosphere: 4
Food: 4
Service: 4
Upon arrival we were told that the restaurant wasn't booking until May. I don't understand how I was able to book for Feb 10. A heads up would have been nice. I was excited to try Checkers and felt a little bummed out since I had to change plans.
We had a party of 4 for my fiancés birthday dinner. The staff went above and beyond for our party! They were so kind, the food was amazing and the service was great! They truly made it a night to remember! We will definitely be back.
Was not open and the staff has no idea that a reservation was made. PLEASE remove from the Open Table system for reservations. This was very confusing and I had to scramble to get another reservation last minute on a Saturday evening.
Was not open and the staff has no idea that a reservation was made. PLEASE remove from the Open Table system for reservations. This was very confusing and I had to scramble to get another reservation last minute on a Saturday evening.
Restaurant was CLOSED. Hotel staff was unfazed and indifferent. The girl at front desk didn't even provide dining options.
Probably the nicest people that served me and my Valentine's date. the food was too good to be true! Everything was just amazing and definitely worth it thank you all so much! And the view was perfect! The staff was so nice and made sure we got everything we needed! unlimited champagne was great! I'll never forget that night thanks again.
We reserved outdoor seating. When we arrived, we were told the outdoor patio has been closed for two months. No one in the restaurant had any clue we had a reservation and the menu is only bar food. We went elsewhere.
Restaurantji Recommends
Opentable confirmed my reservations three times, and when we arrived for our reservation, the restaurant was closed. Checkers blamed it all on Opentable. Who ever was at fault it was an awful experience to arrive and find out it was closed.
We had reservations in a Saturday night for roof top restaurant at 6:30 pm. We arrived and they announced the restaurant was closed. They had not attempted to call us, text us or email us even though they had 3 points of contact information. It was very disappointing. We ended up going to perch for a dinner at their bar. As always, perch was great but not being out on the roof top was not the ambiance we had hoped for.
I made a reservation at 5:15 pm on May 8, 2021 on here and confirmed it. When I arrived, I was notified by the hotel that it was cancelled. They said Round table app was supposed to notified me but it didn't. Because I made reservation with the third party (round table), there is nothing they can do. However, they can accommodate for a 7:00 pm appointment. It took me an hour and half to drive there, I decided to stay. Again, on this app it shows the Checkers restaurant but in the reality Checkers has been closed for a year due to pandemic. They open the roof top only for few appetizers and drinks menu. The waiter was extremely nice but he was the only serving for the whole rooftop around 5 tables. I would like to hear from Round Table an explanation about my reservation and faulty market the restaurant.
I made a reservation at 5:15 pm on May 8, 2021 on here and confirmed it. When I arrived, I was notified by the hotel that it was cancelled. They said Round table app was supposed to notified me but it didn't. Because I made reservation with the third party (round table), there is nothing they can do. However, they can accommodate for a 7:00 pm appointment. It took me an hour and half to drive there, I decided to stay. Again, on this app it shows the Checkers restaurant but in the reality Checkers has been closed for a year due to pandemic. They open the roof top only for few appetizers and drinks menu. The waiter was extremely nice but he was the only serving for the whole rooftop around 5 tables. I would like to hear from Round Table an explanation about my reservation and faulty market the restaurant.
I made reservations for a Friday night, drove all the way from Ontario to downtown LA to find out they closed due to weather. I was so upset because my little sister just turned 21 and She came to visit from Colorado. The restaurant did not call me and if they did they should have left me a Voicemail I wasted my Friday night driving to and from Ontario and Downtown, LA.
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