85°C Bakery Cafe - Downtown Los Angeles

I ordered a cake on the website and the door dash service which 85degrees sent our cake with stole it. They didn't notify us of delivery and just put that they delivered the cake which was untrue. I called 85degree downtown where we ordered the cake from and the supervisor Kathia said that it wasn't their problem since it was through a 3rd party vendor and I had to deal with it with door dash and they would not help. I asked for a supervisor or someone who could help me at least get a refund or something and Kathia said she was the supervisor and that that wasn't her problem it was mine and door dash. They used the door dash service not I. I asked Kathia what's the point of her being there, a supervisor, if she was not going to help. It was useless to have a supervisor that wasn't willing to help. Terrible customer service! Never ordering from this location ever again. Kathia you need to work on your client service etiquette and know what your duties are.

Atmosphere: 1

Food: 1

Service: 1

Delicious croissants

Atmosphere: 5

Food: 5

Service: 5

Spinach

Great customer service and pastries. The supervisor Kat goes above and beyond.

Atmosphere: 5

Food: 5

Service: 5

Cute Cheesecakes! Cream Puffs, and Bread Options. Bobas are great and fresh!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, Matcha Red Bean

I recently tried some pastries from this bakery, and I was genuinely impressed! Everything tasted fresh, not overly sweet, and beautifully balanced. You can really tell they care about quality and attention to detail.my absolute favorite light, flavorful, and just perfect with a cup of coffee. Definitely coming back for more. Highly recommende

Atmosphere: 5

Food: 5

Service: 5

Amazing!! Customer service amazing

Yummy breads , cakes pastries and desserts

Love this bakery, everyone is friendly and they already know my coffee order. That just shows they're paying attention to detail. Thank you!

As a Carb-ivore, I simply can't get enough! Fresh baked goods and coffee could solve any problem. The place is always clean, never too busy (it seems) and the staff is pretty friendly and kind. You can earn points (I'm a sucker for points) that can help with that next order. My recommendations would be anything Taro-flavored!

They sold a past due Thai tea to me. Although it said “sold by xx” but it actually went bad already. It was think and disgusting.

Atmosphere: 1

Food: 1

Service: 1

Nice bakery and excellent drinks. Very much recommend the grapefruit ice tea. Can adjust sweetness down and it’s not overpowering or anything. Has real grapefruit. Also really love the Asian pastries (savory and sweet options), and special cakes including some by the slice

Shoutout to Fernando for above and beyond service. Staff here are polite, hardworking, and always get the order right. They represent the best of the brand and make this a pleasant place to routinely stop by for coffee and breakfast

Just FYI no seating. Grab and go only

Atmosphere: 5

Food: 5

Service: 5

I have been coming to this 85 degrees for years now.
I have noticed the place has changed, the bread and pastries are nice as long with their coffee but generally the place esthetically has gone down in quality.

Also, I recommend that folks download the 84 degrees mobile app since they got pretty decent rewards

Atmosphere: 3

Food: 5

Service: 4

Not that impressed. Big selection but neither the taste nor the quality is there. The oolong bubbgle tea with tapioca crystals was good but not enough to save the baked food.

Food: 3

Service: 5

Their cakes and breads are good. Not too sweet and not taste too strong as Japanese ones or Asian ones. My favorite one is coconut cake.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bakery