I enjoyed the Beach Day Ice cream. It was fun and full of surprises.
Atmosphere: 5
Food: 5
Service: 5
Thelma Gonzalez
Employee claims he was not doing banna splits because he had no banana and we some laying in counter. Employee was by himself probably under staff.
Atmosphere: 1
Food: 1
Service: 1
wendy xiloj
Worse customer service. Never have I had such bad experience. Employees ignore you , they made me wait for Over 20 min for a scoop of ice cream. The worse part is customers walking in would get there order done . While I been waiting in line. Let the manager know she was very understanding but they need to hire people who actually want to work!
Armando Flores
Entering the store it smelled horrible like sewer water and was in line for 30 mins.
Atmosphere: 1
Food: 2
Service: 1
Jasmine Macey
Sellers do not pay attention to the client and do not serve them, they simply ignore them stupidly.
Atmosphere: 1
Food: 5
Service: 1
Арайлым Бастарбек
Sellers do not pay attention to the client and do not serve them, they simply ignore them stupidly.
Atmosphere: 1
Food: 5
Service: 1
jack tate
Waited 20 minutes for a cone -With NO LINE. Still dumbfounded what was going on. Left in disgust. Also, why would the freezers be left open and the heat on inside?
Atmosphere: 1
Service: 1
Quatasia Chai
This is the 3rd time I’ve came in and gotten the same thin! I went in and asked for a double scoop of ice cream. The lady who was helping me gave me more of one and a baby scoop of the other. I used to work for an ice cream shop and I know each single scoop should be a certain size. I was totally not happy about this and will have to think about coming back!
Food: 1
Service: 1
Trevor Roover
*Flavors (3/5):*Decent variety, but not all flavors are game-changers. Some hits, some misses – it's a middle-of-the-road flavor situation.*Service (3/5):*Friendly staff, but the pace was a bit sluggish. Waiting for my order felt longer than expected, which was a downer.*Price (3/5):*Prices are fair, but it's not a budget-friendly ice cream joint. You're paying for the options, so be ready for a moderate dent in your wallet.In summary, Baskin Robbins is an okay spot for ice cream – not a flavor revolution, service could be snappier, and prices are reasonable. A three-star experience in my book. ?⭐️
Service: 3
Beatriz
Bad service, they do not have the necessary ingredients and few people
Their ice cream is great, but their ice cream cakes are both underrated and highly customizable. You can even pick one up out of the blue since they'll have a few different ones premade.
김하서
I ordered an uber delivery from them and received totally different order in which I ordered a triple scoop with a chocolate fudge and mint chocolate chips but they didn’t even give me a triple and caramel coffee mocha and a vanilla with sprinkles.I called them but they were saying “there is not anything they can do. If you want to get a correct items, either you come or order again.” Even though I refunded this but only received 70 percent of my payments for refunds. I just wasted my time and my money.Employees need to read the order and make it not just you guess what the orders are like and make it without checking.You ruined my day.
펭돌
It just happened. I got a call from the staff here that vanilla is out of stock. So I asked for another product, and I spoke slowly because I am not good at English. But this employee didn't listen to me and kept talking about himself. Even if I asked him to wait, he only talked about himself. So eventually, when I was annoyed to hear what I was saying, the employee just hung up. I was checking my order, but what's the manners to just hang up? Then he canceled the food himself. I had been waiting for this food for over 30 minutes. I'm really angry. I will never use this place again, and I will never forget the rudeness of this staff.
Marleny Tenorio
Worst service ever. They have about 7-8 staff members all standing around. You can't order your ice cream or try anything out. They make you stand in line pay first. Then allow you to pick your ice cream. They create long lines. And no one is doing anything but standing around. Plus it is so hot inside. Making you be there longer than you should. They should get rid of the youngsters and hire people who really want to work.
Hanyu Furman
I got this customized cake for my husband's 30th birthday. And it turned out a really ugly color like it's faded... definitely nothing like the picture you provided on the website! And the message is also wrong too... the Birthday was written wrong, it looks like BRRIRTHDAY... I definitely don't like the service this time, and it ruined the birthday moment. This is so wrong. This was a big birthday I'd been planning. This should be a perfect memory for our family but I don't know how you can provide services like this.
I enjoyed the Beach Day Ice cream. It was fun and full of surprises.
Atmosphere: 5
Food: 5
Service: 5
Employee claims he was not doing banna splits because he had no banana and we some laying in counter. Employee was by himself probably under staff.
Atmosphere: 1
Food: 1
Service: 1
Worse customer service. Never have I had such bad experience. Employees ignore you , they made me wait for Over 20 min for a scoop of ice cream. The worse part is customers walking in would get there order done . While I been waiting in line. Let the manager know she was very understanding but they need to hire people who actually want to work!
Entering the store it smelled horrible like sewer water and was in line for 30 mins.
Atmosphere: 1
Food: 2
Service: 1
Sellers do not pay attention to the client and do not serve them, they simply ignore them stupidly.
Atmosphere: 1
Food: 5
Service: 1
Sellers do not pay attention to the client and do not serve them, they simply ignore them stupidly.
Atmosphere: 1
Food: 5
Service: 1
Waited 20 minutes for a cone -With NO LINE. Still dumbfounded what was going on. Left in disgust. Also, why would the freezers be left open and the heat on inside?
Atmosphere: 1
Service: 1
This is the 3rd time I’ve came in and gotten the same thin! I went in and asked for a double scoop of ice cream. The lady who was helping me gave me more of one and a baby scoop of the other. I used to work for an ice cream shop and I know each single scoop should be a certain size. I was totally not happy about this and will have to think about coming back!
Food: 1
Service: 1
*Flavors (3/5):*Decent variety, but not all flavors are game-changers. Some hits, some misses – it's a middle-of-the-road flavor situation.*Service (3/5):*Friendly staff, but the pace was a bit sluggish. Waiting for my order felt longer than expected, which was a downer.*Price (3/5):*Prices are fair, but it's not a budget-friendly ice cream joint. You're paying for the options, so be ready for a moderate dent in your wallet.In summary, Baskin Robbins is an okay spot for ice cream – not a flavor revolution, service could be snappier, and prices are reasonable. A three-star experience in my book. ?⭐️
Service: 3
Bad service, they do not have the necessary ingredients and few people
Atmosphere: 1
Service: 1
Restaurantji Recommends
Their ice cream is great, but their ice cream cakes are both underrated and highly customizable. You can even pick one up out of the blue since they'll have a few different ones premade.
I ordered an uber delivery from them and received totally different order in which I ordered a triple scoop with a chocolate fudge and mint chocolate chips but they didn’t even give me a triple and caramel coffee mocha and a vanilla with sprinkles.I called them but they were saying “there is not anything they can do. If you want to get a correct items, either you come or order again.” Even though I refunded this but only received 70 percent of my payments for refunds. I just wasted my time and my money.Employees need to read the order and make it not just you guess what the orders are like and make it without checking.You ruined my day.
It just happened. I got a call from the staff here that vanilla is out of stock. So I asked for another product, and I spoke slowly because I am not good at English. But this employee didn't listen to me and kept talking about himself. Even if I asked him to wait, he only talked about himself. So eventually, when I was annoyed to hear what I was saying, the employee just hung up. I was checking my order, but what's the manners to just hang up? Then he canceled the food himself. I had been waiting for this food for over 30 minutes. I'm really angry. I will never use this place again, and I will never forget the rudeness of this staff.
Worst service ever. They have about 7-8 staff members all standing around. You can't order your ice cream or try anything out. They make you stand in line pay first. Then allow you to pick your ice cream. They create long lines. And no one is doing anything but standing around. Plus it is so hot inside. Making you be there longer than you should. They should get rid of the youngsters and hire people who really want to work.
I got this customized cake for my husband's 30th birthday. And it turned out a really ugly color like it's faded... definitely nothing like the picture you provided on the website! And the message is also wrong too... the Birthday was written wrong, it looks like BRRIRTHDAY... I definitely don't like the service this time, and it ruined the birthday moment. This is so wrong. This was a big birthday I'd been planning. This should be a perfect memory for our family but I don't know how you can provide services like this.
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