Beware if you're ordering delivery! They have no protection guard in place to insure your items are not tampered with. Today I received a door dash with one of my pints EATEN FROM straight spoon action!
Kiana
The surrounding area looks unpleasant but I am rating this 1-star for the simple fact that I can't rate it 0-stars. There is a picture of light brown hair in my ice cream and my hair is a dark brown/black color. The hair is embedded in the ice cream so it's not something that simply landed there. I am very disappointed and disgusted by this establishment for their lack of hygiene, especially since all the ice cream containers are constantly open and no one is having their hair tied back or in a net. For the amount of money that I spent, I had to throw it away. This will be the last time I ever grace those doors.
Atmosphere: 1
Food: 1
Service: 3
Kiana Jones
The surrounding area looks unpleasant but I am rating this 1-star for the simple fact that I can't rate it 0-stars. There is a picture of light brown hair in my ice cream and my hair is a dark brown/black color. The hair is embedded in the ice cream so it's not something that simply landed there. I am very disappointed and disgusted by this establishment for their lack of hygiene, especially since all the ice cream containers are constantly open and no one is having their hair tied back or in a net. For the amount of money that I spent, I had to throw it away. This will be the last time I ever grace those doors.
Atmosphere: 1
Food: 1
Service: 3
Karely Arreola
I ordered a small shake the have half of the cup. Plus, charge me 7 dollars it wasn't a full cup. The employee have me attitude. She didn't complete my order.
Melinda Thomas
Great ice cream, polite and helpful employees
Tiffany DemeryBowen
Lately this has been my double scoop butter pecan spot yummy mmmmmm for my tummy!!!!
ms. Lady
Called there and the lady was very friendly and helpful with the information and told me about the discounts that they were having
Daisy Daise
I love it here. Mostly because one of the employees there is the best ever she’s short with a bun and she always remembers my order I love her she really makes this place come together! P.S. I don’t know her name I get anxiety and don’t wanna ask?
Chere Hill
No management available, staff is super rude, i scrolled down to the other reviews and it’ seems that the owner is the root cause for the unpleasant staff. Don’t waste your money at this location drive father to a better one your ice cream will be old at this location
D. Hill
The staff is incredibly rude. There isn’t any management on site. The ice cream is old. The place isn’t clean, the floors are dirty and so are the counters
Management is never on the premises. The employees that work there are not friendly. Ice cream is always too hard to scoop
Deej24 T
I love the ice cream here. It always tastes good and fresh but it is very expensive. Two pints nearly $20. It bothers me that I can’t see the scale weight that shows whether I’m actually getting the pint I paid for. They are very lax here in that regard. It seems like the neighborhood dictates whether you will receive an actual pint or if they’ll get lazy and decide it doesn’t matter.
Ava White
Purchased a banana Royale for $6.99. It had to quarter scoops of ice cream. It did not have a full scoop if you combined the two. Called the store to speak with the manager and the clerk refused to give the information. She said they were instructed to give the smaller scoops. Poor customer service, poor quality of product, poor representation of Baskin Robbins.
Beware if you're ordering delivery! They have no protection guard in place to insure your items are not tampered with. Today I received a door dash with one of my pints EATEN FROM straight spoon action!
The surrounding area looks unpleasant but I am rating this 1-star for the simple fact that I can't rate it 0-stars. There is a picture of light brown hair in my ice cream and my hair is a dark brown/black color. The hair is embedded in the ice cream so it's not something that simply landed there. I am very disappointed and disgusted by this establishment for their lack of hygiene, especially since all the ice cream containers are constantly open and no one is having their hair tied back or in a net. For the amount of money that I spent, I had to throw it away. This will be the last time I ever grace those doors.
Atmosphere: 1
Food: 1
Service: 3
The surrounding area looks unpleasant but I am rating this 1-star for the simple fact that I can't rate it 0-stars. There is a picture of light brown hair in my ice cream and my hair is a dark brown/black color. The hair is embedded in the ice cream so it's not something that simply landed there. I am very disappointed and disgusted by this establishment for their lack of hygiene, especially since all the ice cream containers are constantly open and no one is having their hair tied back or in a net. For the amount of money that I spent, I had to throw it away. This will be the last time I ever grace those doors.
Atmosphere: 1
Food: 1
Service: 3
I ordered a small shake the have half of the cup. Plus, charge me 7 dollars it wasn't a full cup. The employee have me attitude. She didn't complete my order.
Great ice cream, polite and helpful employees
Lately this has been my double scoop butter pecan spot yummy mmmmmm for my tummy!!!!
Called there and the lady was very friendly and helpful with the information and told me about the discounts that they were having
I love it here. Mostly because one of the employees there is the best ever she’s short with a bun and she always remembers my order I love her she really makes this place come together! P.S. I don’t know her name I get anxiety and don’t wanna ask?
No management available, staff is super rude, i scrolled down to the other reviews and it’ seems that the owner is the root cause for the unpleasant staff. Don’t waste your money at this location drive father to a better one your ice cream will be old at this location
The staff is incredibly rude. There isn’t any management on site. The ice cream is old. The place isn’t clean, the floors are dirty and so are the counters
Restaurantji Recommends
Management is never on the premises. The employees that work there are not friendly. Ice cream is always too hard to scoop
I love the ice cream here. It always tastes good and fresh but it is very expensive. Two pints nearly $20. It bothers me that I can’t see the scale weight that shows whether I’m actually getting the pint I paid for. They are very lax here in that regard. It seems like the neighborhood dictates whether you will receive an actual pint or if they’ll get lazy and decide it doesn’t matter.
Purchased a banana Royale for $6.99. It had to quarter scoops of ice cream. It did not have a full scoop if you combined the two. Called the store to speak with the manager and the clerk refused to give the information. She said they were instructed to give the smaller scoops. Poor customer service, poor quality of product, poor representation of Baskin Robbins.
I just love their assortment of flavours.
Good service and very respectful.
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