bb.q Chicken LA Little Tokyo

One of the best fried chicken options in LA.
My favorite is the Honey Garlic Chicken options.
They used to have a Creamy Carbonara Pasta! Unfortunately, they no longer offer it!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Tteokbokki, Honey Garlic, Honey Garlic Wings, Half \u0026 Half, Cheese Sticks

Fried chicken is amazing here .

Atmosphere: 5

Food: 5

Service: 5

This place is very hot and humid without any air condition. It takes 45 minutes to have a take out order which is totally not acceptable. I will never come to this branch and I can say that this branch is running the brand as I like the fried chicken of this chain.

Atmosphere: 1

Service: 1

This place made the same mistake with my order twice. I went to pick up my food only to be told my order was never entered—both times. No apology from the manager, just excuses. Poor management and careless staff. Very disappointing.
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A few months ago, I placed an order and went to pick it up, only to be told that the staff had forgotten to enter my order, so the kitchen never made it. They asked me to wait 20 minutes. One of the staff felt bad and called the manager to see if they could offer any kind of benefit for the mistake. The manager said no. The staff gave me two sodas out of apology, but what I really expected was a sincere apology from the manager—which never came. It was a Saturday, and I had planned to enjoy chicken while watching the baseball game, but my evening was already ruined.

Today, during another Dodgers game, I placed another order. I had to call four times before someone picked up. When I asked why no one was answering the phone, the staff said they were busy organizing a soju delivery. They told me my order would take 20 minutes. When I went to pick it up, they said my order hadn’t even been entered. Again, they told me it would take 20 more minutes if I wanted them to make it.

I was shocked and frustrated—it’s unbelievable that the exact same mistake happened twice. For the staff, it might seem like just one customer’s order being overlooked, but for me, it was very upsetting. I also know that the owner hasn’t been around since COVID and leaves everything to the staff. Back then, I used to see the owner, but not anymore.

Please take responsibility and manage your employees properly. I was too drained to argue with the staff, who just smiled and said they didn’t know, so I walked out. But as a customer who has now experienced the same mistake twice, I am extremely disappointed.

Atmosphere: 1

Food: 1

Service: 1

I got food poisoning and got sick when I ate fried chicken. Worst restaurant ever. I’ll never going to that place ever.

Atmosphere: 5

Food: 1

Service: 5

Worst delivery experience of my life. While the restaurant may claim it was DoorDashes fault they made the choice to have DoorDash provide their online order management. DO NOT ORDER DELIVERY IF IT COMES VIA DOORDASH! Driver was completely incompetent, went to wrong building, couldn't find door to my building and proceeded to say it was my fault. If bb.q chooses to use DoorDash they are giving up the ability to maintain quality, service and satisfaction. Why allow another company to bring you down. Very poor management decisions.

Service: 1

Used to be Five star all around; the atmosphere and service gone downhill since pandemic. I would still order for pick ups and deliveries regylarly

Atmosphere: 3

Food: 5

Service: 4

Great kimchi rice & chicken. My regular

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Tteokbokki, Kimchi Fried Rice

Your lunch chicken combo is somehow bland even with seasoning. Overpriced for the little portion you give. And lastly fix your AC! It was literally 90° in your restaurant today, I know this because your cook took 16 minutes to cook and your thermostat told me so(btw I was your only customer at the time). Woman at the counter was nice but come on!

Atmosphere: 1

Food: 3

Service: 3

It wasn’t the BEST as I expected but it was very delicious.

Atmosphere: 5

Food: 3

Service: 5

This place stinks bad really oil smell. No AC.

Atmosphere: 1

Food is good. Waiting time is not so great. Overall nice place!

Atmosphere: 4

Food: 5

Service: 4

Actually my favorite BBQ chicken in down town. Also, stay safe out there. Don't take any bait to escalate. Sometimes the best way to win against strategies like these are to simply not play the game. In this, we can remain united.

Atmosphere: 5

Food: 5

Service: 5

We were enjoying the chickens that order for birthday. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Food is easily a 10/10! My second time ordering this week and I am blown away by the taste and quality! bbq.chicken just gained a lifetime fan!

Atmosphere: 5

Food: 5

Service: 5