Bad customer service, one of the lady’s is really rude with an attitude, Bad way to start your day.
Food: 2
Service: 1
Yali Bitan
A true gem in a neighborhood being overrun with awful hip coffee shops that overcharge and underdeliver. The Vietnamese coffee hits unlike anything else, it's like those old depression commercials where on days when I wake up feeling grey and tired, the first sip all of a sudden lets me see in color! The breakfast sandwiches always hit the spot, and the donuts are solid. The employees are so kind and friendly <3 Long live Big Jim's!!!!!
Atmosphere: 5
Food: 5
Service: 5
Rosalyn Windsor
The Cambodian lady the owner is super rude and prepared the food without wearing gloves and washing her dirty hands discussing, should need to check by department of health.. also very unpleasant attitude of the Cambodian.
Atmosphere: 1
Food: 1
Service: 1
DAVId 9 lives H
Some of the counter people are very pleasant however sometimes the person helping me haa treated me as a inconvenience I buy a dozen donuts at a time one of the clerks always charges me extra for every donut and says it's not included in the price for a dozen the donuts however are excellent parking easy easy wheelchair access
Atmosphere: 4
Food: 5
Service: 3
Juaren Frausto
Good donuts. Fresh juices. Rude af customer service.
Atmosphere: 1
Food: 4
Service: 1
Mercedes Menjivar
The food is ok..but the service is horrible the two Asian ladies working there had an aditude from the start. I asked for ice coffee with whipped cream and the lady said $1 extra wich I said fine I want it ,she gives me my drink with no whp on it and got mad when I said something about it,started yelling at me ,that's the short Asian lady with glasses she is so horrible,very racist,even started yelling at another customer that was eating there just because she was agreeing with me .told her to stop speaking in Spanish, when she was speaking in her own language with the other rude lady. The worst service ever I don't recommend this place , donuts are good, food ok but very bad service,to a point that people outside the business heard her yelling and said the same thing that there service is so bad and are very rude...don't know how ther open with that service that they provide to the customers they really need to change employees.ASAP!!
Atmosphere: 1
Service: 1
samantha Caballero
went in today and the two ladies up front had a attitude from the start , my mom ordered a hazelnut iced coffee she asked for whipped cream and the lady said ok $1.00 charge she said ok no worries right when the coffee was made it was incorrect there was no whipped cream and the short lady started yelling and arguing with us this is the second time this has happened and she never pays attention when ur ordering so she got mad at us over her mistake and was trying to charge me a $1.00 for my mom whipped cream she been asked for. both ladies there one with a ponytail and a short lady had the worst attitude ever they even started arguing with this hispanic lady that was speaking Spanish telling her to shut up and stop talking acting very racist towards her she wasn’t doing anything but drinking her coffee idk why ur at work if you hate your job i dont recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
Justt Scarleth
I went in to get a milk tea and croissant, they had the craziest and nastiest attitude. I asked a simple question about the croissant and they were rude about it. They messed up my drink, I asked for no boba and they gave me boba. The food was actually good but the attitude, not very great.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Croissant
JOE MENDOZA
Good fresh donuts , m&m oreo hello kitty and baby teething rings and more
Atmosphere: 5
Food: 5
Service: 5
Daniel Akins
They aren't the most friendly here, but my sausage, egg, and cheese bagel was good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Bagel or English Muffin, 8sausage Egg \u0026 Cheese
Dishonest & Rude with no customers services at all. I PAID for 3 items then I went to Macdonald nearby to eat the 3 items with Macdonald's coffee. I found d out there are only 2 items in my bag then I called them to let them know, the answer immediately you ate it. I went back in person & asked them to check their security camera if i got or you missed to put it in my bag but they still argue for $1.70 then finally they gave me the third item. They immediately say sorry no argue
Andrew Sanchez
Got a chocolate donut. Donut was good, employee was nice, and shop looked nice. Will come back when I can.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Moon Light
Donuts and food are too damn expensive.
Food: 5
Service: 3
Brianna Mejia
I've been going here since I was a kid. Best place for donuts and drinks. No other donut place compares.
Bad customer service, one of the lady’s is really rude with an attitude, Bad way to start your day.
Food: 2
Service: 1
A true gem in a neighborhood being overrun with awful hip coffee shops that overcharge and underdeliver. The Vietnamese coffee hits unlike anything else, it's like those old depression commercials where on days when I wake up feeling grey and tired, the first sip all of a sudden lets me see in color! The breakfast sandwiches always hit the spot, and the donuts are solid. The employees are so kind and friendly <3 Long live Big Jim's!!!!!
Atmosphere: 5
Food: 5
Service: 5
The Cambodian lady the owner is super rude and prepared the food without wearing gloves and washing her dirty hands discussing, should need to check by department of health.. also very unpleasant attitude of the Cambodian.
Atmosphere: 1
Food: 1
Service: 1
Some of the counter people are very pleasant however sometimes the person helping me haa treated me as a inconvenience I buy a dozen donuts at a time one of the clerks always charges me extra for every donut and says it's not included in the price for a dozen the donuts however are excellent parking easy easy wheelchair access
Atmosphere: 4
Food: 5
Service: 3
Good donuts. Fresh juices. Rude af customer service.
Atmosphere: 1
Food: 4
Service: 1
The food is ok..but the service is horrible the two Asian ladies working there had an aditude from the start. I asked for ice coffee with whipped cream and the lady said $1 extra wich I said fine I want it ,she gives me my drink with no whp on it and got mad when I said something about it,started yelling at me ,that's the short Asian lady with glasses she is so horrible,very racist,even started yelling at another customer that was eating there just because she was agreeing with me .told her to stop speaking in Spanish, when she was speaking in her own language with the other rude lady. The worst service ever I don't recommend this place , donuts are good, food ok but very bad service,to a point that people outside the business heard her yelling and said the same thing that there service is so bad and are very rude...don't know how ther open with that service that they provide to the customers they really need to change employees.ASAP!!
Atmosphere: 1
Service: 1
went in today and the two ladies up front had a attitude from the start , my mom ordered a hazelnut iced coffee she asked for whipped cream and the lady said ok $1.00 charge she said ok no worries right when the coffee was made it was incorrect there was no whipped cream and the short lady started yelling and arguing with us this is the second time this has happened and she never pays attention when ur ordering so she got mad at us over her mistake and was trying to charge me a $1.00 for my mom whipped cream she been asked for. both ladies there one with a ponytail and a short lady had the worst attitude ever they even started arguing with this hispanic lady that was speaking Spanish telling her to shut up and stop talking acting very racist towards her she wasn’t doing anything but drinking her coffee idk why ur at work if you hate your job i dont recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
I went in to get a milk tea and croissant, they had the craziest and nastiest attitude. I asked a simple question about the croissant and they were rude about it. They messed up my drink, I asked for no boba and they gave me boba. The food was actually good but the attitude, not very great.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Croissant
Good fresh donuts , m&m oreo hello kitty and baby teething rings and more
Atmosphere: 5
Food: 5
Service: 5
They aren't the most friendly here, but my sausage, egg, and cheese bagel was good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Bagel or English Muffin, 8sausage Egg \u0026 Cheese
Restaurantji Recommends
Dishonest & Rude with no customers services at all. I PAID for 3 items then I went to Macdonald nearby to eat the 3 items with Macdonald's coffee. I found d out there are only 2 items in my bag then I called them to let them know, the answer immediately you ate it. I went back in person & asked them to check their security camera if i got or you missed to put it in my bag but they still argue for $1.70 then finally they gave me the third item. They immediately say sorry no argue
Got a chocolate donut. Donut was good, employee was nice, and shop looked nice. Will come back when I can.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Donuts and food are too damn expensive.
Food: 5
Service: 3
I've been going here since I was a kid. Best place for donuts and drinks. No other donut place compares.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Donuts, Sandwich, Croissant, Snapples, 6bacon Egg & Cheese, 8sausage Egg & Cheese, Muffin
I ordered the mango pineapple smoothie with boba & no whip, SO DELICIOUS. probably my new favorite spot.
Atmosphere: 5
Food: 5
Service: 5
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