Delicious cappuccino, minimalistic interior. I really like this place!
Atmosphere: 5
Food: 5
Service: 5
UrbanGirl
Worste Blue Bottle in LA, SF, and NYC/Brooklyn!? Coffee was fine, BUT, the place is scrappy, stark, and has zero cool vibe, at least in the afternoon. Very little seating.
Staff is disconnected and indifferent? Not surprising, sounds like management is the same.
WiFi doesn’t work, and they couldn’t care less was their attitude. Verizon has 1 bar so don’t expect to rely on your hotspot, and video streaming is iffy?
On a gloomy fogged in morning I asked if they could turn the ceiling lights on inside over the back tables and they’re like - Don’t work, and haven’t. I simply, kindly said, more to myself: Bummer. And they’re like, Well we don’t know how to deal with them. ..I didn’t expect they would. So to that cheek I countered, yeah but your manager should. And he goes: Well he doesn’t. And I’m like: Clearly!?♀️?♀️?
Go down to Maru Coffee a block down. There’s a line there for a reason! Nice place AND GREAT COFFEE.
Atmosphere: 1
Food: 4
Service: 2
Mathieu Karsenti
Nice Blue Bottle site on Hillhurst. If you've been to any Blue Bottle in the past, they are usually consistent across their sites. The place itself is a nice design and I can see myself going back there to relax, if only the hipster Millenial staff would get training in customer service I would be inclined to leave a tip. Yes, a smile and a friendly attitude WILL get you a tip from me.
Laura Epstein
Absolutely awful. I really hate leaving bad reviews because I am a business owner but the service was appalling. Will never go back. Sad bc I like blue bottle coffee. From the moment I walked in, I felt like I was being judged by the woman there who I suppose was the manager? If I asked a question about what $7 coffee I was about to order I would get a look of annoyance or disgust. When my coffee came out and I tried to pull it out of the holder and the scalding water spilled all over me and the counter and the lady told me I should get a lid before I pull a coffee from the holder. I said it was my first time here and not sure where the lids were, as hot coffee was dripping down my arms. She pointed and I got a lid and came back and she definitely wanted to let me know the mistake was mine and said I should know in general never to do that! Ha. Thanks. Way to really let me know it was my fault. When I asked for little cream for my black coffee, what do you know, a look of disgust. She poured a tiny bit for me, and when I asked for a little more, I could feel her annoyance. I'm sorry I like milk in my coffee. I literally could feel the pressure like if I asked for any more she would explode. I just spent $20 on 3 coffees. Can I halfway enjoy them after being harassed and shamed by you and your staff ?????
So the real nightmare begins when some customers walk in with dogs. I am sitting there drinking my now lukewarm coffee with a teaspoon of milk in it and leakage all over the cup, and two dogs go at it and the PIT BULL next to me gets triggered and starts barking. As I am holding my coffee I get startled after already being humiliated and I spill my coffee all over myself and the table, floor and into the tray. They just look at me. Not one finger lifted to give me a napkin or help me clean up the mess or SEE IF I AM OK!!!!!!!!!! I honestly can't wrap my head around it. What about some human decency?????? Instead they looked at me like I was annoying and a drama queen. Half my $7 coffee spilled. No offer to help me or give me a go go cup of maybe a new one that wasn't dripping all over the shop and myself. Coffee was spilling out of my tray. I walked out in tears from the shock of the dogs flipping out next to me and spilling hot coffee all over myself. I decided to go back in to grab napkins as I was now dripping coffee all over my car. They wouldn't even look up at me. I mentioned that the way they treated me was pretty crappy and she gave me the most on knowing apology. Honestly it was the worst service of my life and a humiliating experience and I'm absolutely appalled by the experience. Blue bottle you better handle this bc you have left a terrible taste in my mouth, and luckily I am not a litigious person because if I were, this could have been a much worse problem. Please get your staff to treat customers with a little bit of respect and decency. Honestly. This world man. If you're gonna charge that much for a cup of coffee give someone a good experience, or at least not a horrid one!!!
Atmosphere: 1
Food: 2
Service: 1
Susan Baylor
Dry bland scone. One choice for pour over, which was too strong, and I drink strong coffee. Tip recommendations start at 25%. In my car now headed to another stop.
Food: 2
Service: 2
Anna N
Nice place. You can sit outdoor on the street, also in the back. Lots of sitting place. Cool atmosphere
Atmosphere: 5
Food: 5
Service: 5
Andrew Funcheon
The single origin cold brew I just got was undrinkable, literally tasted like the cup was full of soap. For $7. Having been to a number of other blue bottles in the past, this experience was a disappointing waste of money
Atmosphere: 3
Food: 1
Service: 4
Hells Bells
I don't think I will come here again. Overrated and drinks were not worth the price. The pastries were overrated and honestly wished I'd rather had gone to Starbucks to get some points.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Iced Latte, Cookies
Eddie B
The coffee is good, but the Wifi is God awful. If you are thinking of coming here to get some work done on the laptop, save your time. You're better off going somewhere else.
Delicious cappuccino, minimalistic interior. I really like this place!
Atmosphere: 5
Food: 5
Service: 5
Worste Blue Bottle in LA, SF, and NYC/Brooklyn!? Coffee was fine, BUT, the place is scrappy, stark, and has zero cool vibe, at least in the afternoon. Very little seating.
Staff is disconnected and indifferent? Not surprising, sounds like management is the same.
WiFi doesn’t work, and they couldn’t care less was their attitude. Verizon has 1 bar so don’t expect to rely on your hotspot, and video streaming is iffy?
On a gloomy fogged in morning I asked if they could turn the ceiling lights on inside over the back tables and they’re like -
Don’t work, and haven’t. I simply, kindly said, more to myself: Bummer. And they’re like, Well we don’t know how to deal with them. ..I didn’t expect they would. So to that cheek I countered, yeah but your manager should. And he goes: Well he doesn’t. And I’m like: Clearly!?♀️?♀️?
Go down to Maru Coffee a block down. There’s a line there for a reason! Nice place AND GREAT COFFEE.
Atmosphere: 1
Food: 4
Service: 2
Nice Blue Bottle site on Hillhurst. If you've been to any Blue Bottle in the past, they are usually consistent across their sites. The place itself is a nice design and I can see myself going back there to relax, if only the hipster Millenial staff would get training in customer service I would be inclined to leave a tip. Yes, a smile and a friendly attitude WILL get you a tip from me.
Absolutely awful. I really hate leaving bad reviews because I am a business owner but the service was appalling. Will never go back. Sad bc I like blue bottle coffee. From the moment I walked in, I felt like I was being judged by the woman there who I suppose was the manager? If I asked a question about what $7 coffee I was about to order I would get a look of annoyance or disgust. When my coffee came out and I tried to pull it out of the holder and the scalding water spilled all over me and the counter and the lady told me I should get a lid before I pull a coffee from the holder. I said it was my first time here and not sure where the lids were, as hot coffee was dripping down my arms. She pointed and I got a lid and came back and she definitely wanted to let me know the mistake was mine and said I should know in general never to do that! Ha. Thanks. Way to really let me know it was my fault. When I asked for little cream for my black coffee, what do you know, a look of disgust. She poured a tiny bit for me, and when I asked for a little more, I could feel her annoyance. I'm sorry I like milk in my coffee. I literally could feel the pressure like if I asked for any more she would explode. I just spent $20 on 3 coffees. Can I halfway enjoy them after being harassed and shamed by you and your staff ?????
So the real nightmare begins when some customers walk in with dogs. I am sitting there drinking my now lukewarm coffee with a teaspoon of milk in it and leakage all over the cup, and two dogs go at it and the PIT BULL next to me gets triggered and starts barking. As I am holding my coffee I get startled after already being humiliated and I spill my coffee all over myself and the table, floor and into the tray. They just look at me. Not one finger lifted to give me a napkin or help me clean up the mess or SEE IF I AM OK!!!!!!!!!! I honestly can't wrap my head around it. What about some human decency?????? Instead they looked at me like I was annoying and a drama queen. Half my $7 coffee spilled. No offer to help me or give me a go go cup of maybe a new one that wasn't dripping all over the shop and myself. Coffee was spilling out of my tray. I walked out in tears from the shock of the dogs flipping out next to me and spilling hot coffee all over myself. I decided to go back in to grab napkins as I was now dripping coffee all over my car. They wouldn't even look up at me. I mentioned that the way they treated me was pretty crappy and she gave me the most on knowing apology. Honestly it was the worst service of my life and a humiliating experience and I'm absolutely appalled by the experience. Blue bottle you better handle this bc you have left a terrible taste in my mouth, and luckily I am not a litigious person because if I were, this could have been a much worse problem. Please get your staff to treat customers with a little bit of respect and decency. Honestly. This world man. If you're gonna charge that much for a cup of coffee give someone a good experience, or at least not a horrid one!!!
Atmosphere: 1
Food: 2
Service: 1
Dry bland scone. One choice for pour over, which was too strong, and I drink strong coffee. Tip recommendations start at 25%. In my car now headed to another stop.
Food: 2
Service: 2
Nice place. You can sit outdoor on the street, also in the back. Lots of sitting place. Cool atmosphere
Atmosphere: 5
Food: 5
Service: 5
The single origin cold brew I just got was undrinkable, literally tasted like the cup was full of soap. For $7. Having been to a number of other blue bottles in the past, this experience was a disappointing waste of money
Atmosphere: 3
Food: 1
Service: 4
I don't think I will come here again. Overrated and drinks were not worth the price. The pastries were overrated and honestly wished I'd rather had gone to Starbucks to get some points.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Iced Latte, Cookies
The coffee is good, but the Wifi is God awful. If you are thinking of coming here to get some work done on the laptop, save your time. You're better off going somewhere else.
Atmosphere: 2
Food: 5
Service: 5
Really good coffee.
Atmosphere: 5
Service: 5
Recommended dishes: Iced Latte
Restaurantji Recommends
Got a latter. Wish they had a trash can in the back patio.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oat Milk or Almond Milk
Croissant was hard. Probably from
Atmosphere: 4
Food: 1
Service: 4
Everything very
Atmosphere: 5
Food: 5
Service: 5
The lady tossed my coffee, it’s not a game why throw it my coffee
Quick
Service: 4
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