Everything was great but when you see dine in customers get charged a 20% gratuity it puts a sour taste in your mouth. Funny thing is I probably would have tipped more but when I see that I dont tip anything on top of it.
Atmosphere: 4
Food: 4
Service: 4
Chris
This comes from 23 years in the food industry. The bacon was deep-fried, tasteless and over cooked. Powdered eggs. Need I say more. It was $46. I wouldn't have paid $6 for it. I seen motel 6's that had a better food for free.
Atmosphere: 5
Food: 1
Service: 5
Zack Scheidker
The food is mediocre at best and the prices are outrageous. Typical hotel restaurant.
Atmosphere: 2
Food: 2
Service: 4
Herr Schadenfreude
Extremely expensive for breakfast foods and the buffet, not to mention the mandatory 20% gratuity automatically applied, but I personally really loved my breakfasts here during my 1 week stay at the Sheraton. The service was impeccable, everyone eventually knew me by name and was quick to fill me up on black coffee and ample portions of cream.
Yes, it is pricey and those who are not gainfully employed or staying for free at the hotel via their airline will find a reason to complain, but as a mere guest, I was happy to even tip extra on top.
I ordered primarily from the menu and enjoyed all sort of decadent treats. Sure, the presentation is not as grand as the bistro for the lunch and dinner service, but everything was very filling.
I would do 45 minutes at the very adequate and pleasant gym in the early morning and then have my daily breakfast, complete with cups of coffee and always, a bit of sourdough bread. On my last days, I did try the buffet and was surprised to find it was fantastic. They have really good pancakes which are constantly taken up buy fellow buffet patrons for obvious reasons.
The oatmeal was especially delicious, as was the French toast. Not the most filling breakfast I ever had, but all in all, very good. Was satisfied with the general quality of everything. The bilingual staff were friendly, fast and necessarily assertive. No mindlessly waiting for your check to arrive or anything. But fast service should not be mistaken for poor service, everyone was very attentive to me and my food, while underwhelming occasionally in appearance, was blissfully tasty.
And just the seemingly unlimited coffee and juice refills was such a pleasant time too.
Atmosphere: 5
Food: 5
Service: 5
Sam H
The buffet breakfast was awful this morning. Stale crossiants, dry scrabbled eggs, rubbery dried up sausages , variety very poor considering it cost $46usd per person. So glad I wasn’t paying and Qantas was. Best thing about it was the service from our waiter who was awesome and provided 5 star service.
Atmosphere: 2
Food: 1
Service: 5
Cihan Akdere
The buffet costs $35, and a 20% tip is automatically included—whether you like it or not.
First off, the food selection is extremely limited. No cold bar, no cheese, no olives, no smoked salmon—just a few hot items, and even those weren’t actually hot. Everything was cold, and they seriously need to update their food-warming system. The pastries weren’t any better. I had a croissant that didn’t taste fresh at all—probably from the day before—and, of course, it was cold too.
For the price, the quality and variety are ridiculously poor. If it were included with your room or priced more reasonably, maybe you could overlook it. But at $35, you expect something better than what you'd get at a basic hotel. This is Sheraton, and honestly, the quality was just unacceptable.
I wouldn’t return unless they make serious improvements. Save your money and go somewhere else. There’s a coffee shop in the lobby where you can grab a coffee and some snacks—definitely a better option!
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 4
Таня Ахметова
Delicious and fast service
Atmosphere: 5
Food: 5
Service: 5
Kai
Breakfast buffet was 35 per person and another 20 percent tips mandatory
Andy OKay
Worse service ever. They sat us at a dirty table and we waited 10 min for them to come and clean it. In that 10min I got up and asked if it was buffet or if we order at the table the waiter told me both without mentioning prices of the buffet. While we were still sitting/ standing around at a dirty table, They didn’t tell us prices of the buffet until after my family all got a plate. Food wasn’t even that good. We literally all ate eggs and bacon as we are gluten free and all got charged $35 a plate for 2 slices of bacon and a scoop of eggs.
When we told them everyone was only eating the one plate they said on no you are getting charged for the buffet.
It wasn’t the price it was the principal.
Atmosphere: 1
Food: 1
Service: 1
Beau Atkins
Maria, Lorena and the team were amazing and incredibly accommodating, helping me create a private setting for a business meeting when other arrangements fell through. Definitely a great experience and one I would highly recommend!
Amazing place! Breakfast was delicious and service was great…
Atmosphere: 5
Food: 5
Service: 5
Richard B
The menu was very limited with only 6 meals available and people working there were rude. Our flight was cancelled, so we stayed here in the hotel and looked in our room for the menu. When we took a seat in here it was very disappointing. Don’t go here and find some place else for food. We also paid an extra 15%! extra charge if paid with airline vouchers… that’s absolutely not worth it.
Atmosphere: 1
Food: 1
Service: 1
Susie DiCesare
Despite the different name this is the same location as the Costero Bistro which is in the main lobby to the left of the reception counter.They have the option of ordering from the menu or partaking in the buffet. Buffet cost is not listed on the menu but it was about $20 per person after tax.I waited a few minutes to be seated since it was fairly busy. The service was prompt and attentive. I was given a menu and then a waiter came to take my drink order. Once he returned he asked if I would like to order from the menu or go to the buffet. He also asked if I was using a voucher or charging to my room.The buffet included the basic hotel hot breakfast options - scrambled carton eggs, country potatoes, hickory bacon, and sausage. There was another table with a few options for bread that can be toasted.The food was better quality than I had anticipated. The carton eggs still tasted very yolky. The bacon was not too greasy. The potatoes were well seasoned. And the bread slices were thick and fresh.The check was brought over before I finished eating which prevented any unnecessary wait. I was able to add a tip and my room information and be on my way.TLDR; Pricey, tasty, smooth service
Atmosphere: 4
Food: 3
Service: 4
Google user
Despite the different name this is the same location as the Costero Bistro which is in the main lobby to the left of the reception counter. They have the option of ordering from the menu or partaking in the buffet. Buffet cost is not listed on the menu but it was about $20 per person after tax. I waited a few minutes to be seated since it was fairly busy. The service was prompt and attentive. I was given a menu and then a waiter came to take my drink order. Once he returned he asked if I would like to order from the menu or go to the buffet. He also asked if I was using a voucher or charging to my room. The buffet included the basic hotel hot breakfast options - scrambled carton eggs, country potatoes, hickory bacon, and sausage. There was another table with a few options for bread that can be toasted. The food was better quality than I had anticipated. The carton eggs still tasted very yolky. The bacon was not too greasy. The potatoes were well seasoned. And the bread slices were thick and fresh. The check was brought over before I finished eating which prevented any unnecessary wait. I was able to add a tip and my room information and be on my way. TLDR; Pricey, tasty, smooth service
Everything was great but when you see dine in customers get charged a 20% gratuity it puts a sour taste in your mouth. Funny thing is I probably would have tipped more but when I see that I dont tip anything on top of it.
Atmosphere: 4
Food: 4
Service: 4
This comes from 23 years in the food industry. The bacon was deep-fried, tasteless and over cooked. Powdered eggs. Need I say more. It was $46.
I wouldn't have paid $6 for it. I seen motel 6's that had a better food for free.
Atmosphere: 5
Food: 1
Service: 5
The food is mediocre at best and the prices are outrageous. Typical hotel restaurant.
Atmosphere: 2
Food: 2
Service: 4
Extremely expensive for breakfast foods and the buffet, not to mention the mandatory 20% gratuity automatically applied, but I personally really loved my breakfasts here during my 1 week stay at the Sheraton. The service was impeccable, everyone eventually knew me by name and was quick to fill me up on black coffee and ample portions of cream.
Yes, it is pricey and those who are not gainfully employed or staying for free at the hotel via their airline will find a reason to complain, but as a mere guest, I was happy to even tip extra on top.
I ordered primarily from the menu and enjoyed all sort of decadent treats. Sure, the presentation is not as grand as the bistro for the lunch and dinner service, but everything was very filling.
I would do 45 minutes at the very adequate and pleasant gym in the early morning and then have my daily breakfast, complete with cups of coffee and always, a bit of sourdough bread. On my last days, I did try the buffet and was surprised to find it was fantastic. They have really good pancakes which are constantly taken up buy fellow buffet patrons for obvious reasons.
The oatmeal was especially delicious, as was the French toast. Not the most filling breakfast I ever had, but all in all, very good. Was satisfied with the general quality of everything. The bilingual staff were friendly, fast and necessarily assertive. No mindlessly waiting for your check to arrive or anything. But fast service should not be mistaken for poor service, everyone was very attentive to me and my food, while underwhelming occasionally in appearance, was blissfully tasty.
And just the seemingly unlimited coffee and juice refills was such a pleasant time too.
Atmosphere: 5
Food: 5
Service: 5
The buffet breakfast was awful this morning. Stale crossiants, dry scrabbled eggs, rubbery dried up sausages , variety very poor considering it cost $46usd per person. So glad I wasn’t paying and Qantas was. Best thing about it was the service from our waiter who was awesome and provided 5 star service.
Atmosphere: 2
Food: 1
Service: 5
The buffet costs $35, and a 20% tip is automatically included—whether you like it or not.
First off, the food selection is extremely limited. No cold bar, no cheese, no olives, no smoked salmon—just a few hot items, and even those weren’t actually hot. Everything was cold, and they seriously need to update their food-warming system. The pastries weren’t any better. I had a croissant that didn’t taste fresh at all—probably from the day before—and, of course, it was cold too.
For the price, the quality and variety are ridiculously poor. If it were included with your room or priced more reasonably, maybe you could overlook it. But at $35, you expect something better than what you'd get at a basic hotel. This is Sheraton, and honestly, the quality was just unacceptable.
I wouldn’t return unless they make serious improvements. Save your money and go somewhere else. There’s a coffee shop in the lobby where you can grab a coffee and some snacks—definitely a better option!
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 4
Delicious and fast service
Atmosphere: 5
Food: 5
Service: 5
Breakfast buffet was 35 per person and another 20 percent tips mandatory
Worse service ever. They sat us at a dirty table and we waited 10 min for them to come and clean it. In that 10min I got up and asked if it was buffet or if we order at the table the waiter told me both without mentioning prices of the buffet. While we were still sitting/ standing around at a dirty table, They didn’t tell us prices of the buffet until after my family all got a plate. Food wasn’t even that good. We literally all ate eggs and bacon as we are gluten free and all got charged $35 a plate for 2 slices of bacon and a scoop of eggs.
When we told them everyone was only eating the one plate they said on no you are getting charged for the buffet.
It wasn’t the price it was the principal.
Atmosphere: 1
Food: 1
Service: 1
Maria, Lorena and the team were amazing and incredibly accommodating, helping me create a private setting for a business meeting when other arrangements fell through. Definitely a great experience and one I would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing place! Breakfast was delicious and service was great…
Atmosphere: 5
Food: 5
Service: 5
The menu was very limited with only 6 meals available and people working there were rude. Our flight was cancelled, so we stayed here in the hotel and looked in our room for the menu. When we took a seat in here it was very disappointing. Don’t go here and find some place else for food. We also paid an extra 15%! extra charge if paid with airline vouchers… that’s absolutely not worth it.
Atmosphere: 1
Food: 1
Service: 1
Despite the different name this is the same location as the Costero Bistro which is in the main lobby to the left of the reception counter.They have the option of ordering from the menu or partaking in the buffet. Buffet cost is not listed on the menu but it was about $20 per person after tax.I waited a few minutes to be seated since it was fairly busy. The service was prompt and attentive. I was given a menu and then a waiter came to take my drink order. Once he returned he asked if I would like to order from the menu or go to the buffet. He also asked if I was using a voucher or charging to my room.The buffet included the basic hotel hot breakfast options - scrambled carton eggs, country potatoes, hickory bacon, and sausage. There was another table with a few options for bread that can be toasted.The food was better quality than I had anticipated. The carton eggs still tasted very yolky. The bacon was not too greasy. The potatoes were well seasoned. And the bread slices were thick and fresh.The check was brought over before I finished eating which prevented any unnecessary wait. I was able to add a tip and my room information and be on my way.TLDR; Pricey, tasty, smooth service
Atmosphere: 4
Food: 3
Service: 4
Despite the different name this is the same location as the Costero Bistro which is in the main lobby to the left of the reception counter. They have the option of ordering from the menu or partaking in the buffet. Buffet cost is not listed on the menu but it was about $20 per person after tax. I waited a few minutes to be seated since it was fairly busy. The service was prompt and attentive. I was given a menu and then a waiter came to take my drink order. Once he returned he asked if I would like to order from the menu or go to the buffet. He also asked if I was using a voucher or charging to my room. The buffet included the basic hotel hot breakfast options - scrambled carton eggs, country potatoes, hickory bacon, and sausage. There was another table with a few options for bread that can be toasted. The food was better quality than I had anticipated. The carton eggs still tasted very yolky. The bacon was not too greasy. The potatoes were well seasoned. And the bread slices were thick and fresh. The check was brought over before I finished eating which prevented any unnecessary wait. I was able to add a tip and my room information and be on my way. TLDR; Pricey, tasty, smooth service
Food is good, service is abysmally slow
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