Brooklyn Ave Pizza Co.

I’ve been to the restaurant a few times and have always been happy with the food. However, I can’t say the same about the service. The customer service could use some improvement—no one answered the phone when I called to check whether it was open, the service was fairly slow even though it didn’t appear very busy, and the servers were not particularly pleasant.

Atmosphere: 4

Food: 5

Service: 2

I bought two single slices, and both were delicious. I added onion and bacon to one of the pepperoni slices, and the flavor did not disappoint. The buffalo wings were also good.

Food: 5

Service: 5

I wish you didn’t change your calzone recipe, I just got one and was disappointed it wasn’t like the last time I got it. Sure it’s a bigger portion but why add pizza sauce to it. Whyyyyy you ruined it for me, I wasn’t even offered the option not remove pizza sauce. Make the calzones like you used to please

Atmosphere: 5

Food: 2

Service: 5

Horrible customer service. I ordered two pizzas both special after waiting for a while for my order to be taken. When they bring the food to the table they only brought one pizza. I ordered two pizzas. Then she has excuses like it because it was special. The pizza that was brought to the table was special too. They don’t know what they are doing. If a table orders two pizza prepare both pizzas together, cook both pizzas together and then finally bring both pizzas together. They simply forgot to make my other pizza. Go elsewhere for your pizza. This place is not worth the headache

Atmosphere: 1

Food: 1

Service: 1

Stopped in after a show upstairs at the Paramount, I'm always on the hunt for good pizza so I had to try it. It was delicious, I love a thick mozzarella, pepperonis were good and crust was soft yet crispy. I'll be returning!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza Pie

To me, this is literally the best pizza in the world. It's so good.

Food: 5

Service: 5

Horrible dining experience. We went on our lunch break- group of 8. Had reservations at 12. We were the only people there. A smaller group left after waiting too long to be acknowledged. The waiter had absolutely 0 customer service skills. He took a while to take our order. We got there at 12. Based on the receipt he took our order at 12:26. He didnt bring us water until 12:34pm, which he left on the side of the table for us to serve ourselves- nothing said. No ice, even though we asked for ice water. The whole time we were there he was busy stocking shelves. We ordered pizza, wings, salad which all sat on the counter for about 15 minutes min. He brought everything at once (at 12:48) and just laid it out, not asking whose was what. Left us there wondering what went to whom. The food was not hot which in my opinion took away from the taste. He totally missed a drink order and never brought any water refills. He never once checked in on us. Never cleared the table despite sitting there well after we were finished eating. We had to get up to get our own boxes and to ask foe the check. He brought over the pay machine and didnt bother giving us a receipt until we asked for it. The icing on the cake, he had already charged 18% for tip. Completely undeserved. Worst experience of my life. I will not be returning.

Atmosphere: 1

Food: 2

Service: 1

Hours say closes at 10pm. Walked in at 9:35pm and workers said they were already closed but yet door was unlocked. NOT RECOMMENDED AT ALL. NEVER going back.

Service: 1

Must try when in Boyle Heights, North East LA!

Atmosphere: 5

Food: 5

Service: 5

Waited at the hostess booth for 15 min before being acknowledged. Required to order and wait for all the food and drinks before being seated. Staff were all hipsters didn’t see any locals. First time ever that my gf and I felt discriminated against in our own city. Chef Mario has failed to establish his vision of a community gathering place in Boyle heights. As a local resident for 30+ years who has supported any and all commercial developments in town, Brooklyn Ave Pizza has shown me what gentrification looks and feels like.

Atmosphere: 1

Food: 3

Service: 1

I really wanted to enjoy my visit to Brooklyn Pizza, but the customer service left a lot to be desired. When I walked in, I wasn't sure whether to wait to be seated or just grab a table. I asked, and was told it's open seating—but after that, we were left waiting quite a while before anyone brought us menus or acknowledged us at all.

No one checked in during the meal to see if we needed anything, which felt like a missed opportunity to make the experience more welcoming. The food may have been good, but the lack of attention made it hard to fully enjoy.

I hope they improve their service, because with just a bit more care toward their guests, this could be a much better spot.

Atmosphere: 3

Food: 4

Service: 2

New York-style pizza done right. I tried the white slice and a plain cheese slice—thin, foldable, and bursting with flavor. They serve fountain cream soda, which is a nostalgic touch. There’s limited seating inside, but you can grab a box and eat it on the curb, classic NYC-style. Friendly service and quick turnaround

Atmosphere: 5

Food: 5

Service: 5

Great service, comfortable and clean

Atmosphere: 5

Food: 5

Service: 5

Today’s experience was very disappointing. Jason, the bartender, was rude from the start, slamming bottles and giving bad customer service. It took about 20 minutes to get our first drink (a simple jack and ginger ale). The lack of employee involvement made the service poor. The pizza was also a letdown. The crust had no flavor, the pieces of pineapple were huge. A lot of potential but with these kind of employees I’ll never come back.

Atmosphere: 2

Food: 2

Service: 1

I had the best chorizo fries here. The pizza is delicious and the drinks are made right. Got a full belly and a nice buzz. Cool spot to se the games.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Lemon Pepper Wings, Shrimp Pizza