Built Custom Burgers

Provide a vegan bun and heat the impossible burger more (mine was almost warm). Updated from previous review on 2025-08-07

I got the salad version of the impossible burger. It’s just a pile of burger toppings with a poorly cooked gray burger plopped on top. Would probably be better if it weren’t $30.

Horrible service

DO NOT GO HERE.

They charged me TEN EXTRA DOLLARS just to have a veggie burger instead of a normal burger “because it was customized,” and they hardly had any toppings left. Go literally anywhere else in terminal 3. My partner had the beef too and it wasn’t good.

Skip this place.

At 8am Friday, good breakfast burger, served fast. Inside terminal 2 gates I don't know what more I can expect from an airport burger.

Pricey, Breakfast Burger $21, but it's an airport.

Thick burger. Better than expected bacon. Fried egg and good bun round out the deliciousness.

Not busy while I was here.
Self order kiosk.
Staff friendly (no Tyler 😁 )

I went to order some food while on an important phone call. I guess black dude with the corn rows didnt like that because he made me wait 10+ minutes for an already cooked food item(Breakfast burrito). After 10 or so minutes, a different employee came to check on me and was surprised that I was waiting.

Hey man. I wasnt trying to be rude but I was in a really important phone call. Ive also been slammed with work and could barely even prepare for my flight let alone eat. Something someone working there might not be able to understand. I get that you want more control of your life, but keep customers out of it. Just put my food in the bag bro. Its not my fault you work there.

At least now we both know why you do.

The scrambled eggs in both the breakfast burrito and croissant were really disappointing rubbery, plasticky, and lacking flavor. The burrito wasn’t warm enough, and the croissant was wet and soggy. I don't know about their burgers, but the breakfast items were just not enjoyable. the service was professional, warm, and welcoming, which I truly appreciated.

Still standing in line but I don't care how good this burger is, the service is horrendous.

Just raise the menu prices. Adding a 10% recovery fee that goes back into the business is dumb. It's beyond stupid. Your customers are stuck in a terminal and will pay the airport food prices. List them clearly. Nothing ruins a meal more than reading a line item like that. Raise your prices and if your can't afford to do business while charging 20 dollars a burger for counter service, maybe pack up and let some other business have that spot. Shame cause the food is pretty good.

I came by at 845p and got a nice hot burger and a free banana. Not greasy, it was good.

Atmosphere: 5

Food: 5

Service: 5

Just got the tots. They were 4.50. Didn't ask for tip. They were delicious

Food: 5

Service: 5

Had been craving a burger and this one hit the spot! Friendly service, fresh bun, juicy patty. Way better than average airport food. Just got the simple Built to Go for $12. It was around 11:30 with no line and food in a matter of a few minutes. No complaints.

Atmosphere: 5

Food: 5

Service: 5

Got impossible burger with a salad. Was actually quite tasty. Asked for all the toppings on the side and they were all yummy and generous portions. Get the salad!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Impossible Burger

The girl laletta or something like that was unbelievably rude to myself and the customer in front of me for absolutely no reason. Couldn’t ask a question, she wouldn’t confirm the order, rolled her eyes constantly. Employees like that will ruin your business!

Service: 1

Not worth the $20 they cost for a single hamburger. The hamburger was cold despite picking it up as soon as they called my name, it was also very dry and had to use ketchup to get it a bit moist, you’re better off eating hamburger at Burger King, or maybe one of the other places next to it.

Atmosphere: 4

Food: 2

Service: 1