Built Custom Burgers

I came by at 845p and got a nice hot burger and a free banana. Not greasy, it was good.

Atmosphere: 5

Food: 5

Service: 5

Just got the tots. They were 4.50. Didn't ask for tip. They were delicious

Food: 5

Service: 5

Had been craving a burger and this one hit the spot! Friendly service, fresh bun, juicy patty. Way better than average airport food. Just got the simple Built to Go for $12. It was around 11:30 with no line and food in a matter of a few minutes. No complaints.

Atmosphere: 5

Food: 5

Service: 5

Got impossible burger with a salad. Was actually quite tasty. Asked for all the toppings on the side and they were all yummy and generous portions. Get the salad!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Impossible Burger

The girl laletta or something like that was unbelievably rude to myself and the customer in front of me for absolutely no reason. Couldn’t ask a question, she wouldn’t confirm the order, rolled her eyes constantly. Employees like that will ruin your business!

Service: 1

Not worth the $20 they cost for a single hamburger. The hamburger was cold despite picking it up as soon as they called my name, it was also very dry and had to use ketchup to get it a bit moist, you’re better off eating hamburger at Burger King, or maybe one of the other places next to it.

Atmosphere: 4

Food: 2

Service: 1

Terrible experience with the worst customer service. The staff were rude, unprofessional, and displayed clear discriminatory behavior. I was ignored, treated disrespectfully, and made to feel unwelcome while others were served politely. This place needs serious improvement in how they treat customers. 1/5 stars.

Atmosphere: 1

Food: 1

Service: 1

Buns are not vegan!

I have celiacs, and I really appreciate how Carle took the time think about their cooking process, explain to me the gluten risks, and assure me of the steps they would be taking to ensure I got safe food. He also was keeping a tally of his remaining patties for the night to make sure he didn’t waste food. Looked like he was already manager, and I congratulate Built for promoting someone who takes their work and especially customer satisfaction so seriously!

Atmosphere: 5

Food: 4

Service: 5

I ordered the impossible, it's terrible and the attention of the guy who serves is not good.. plus it cost&28 and without a drink of course it's at the airport! FATAL

Vegetarian options: It's only one and I didn't like it

Atmosphere: 1

Food: 1

Service: 1

The Built Custom Burgers restaurant in LAX makes a great burger. Full stop. BUT getting your order takes time and I was waiting 20 minutes to get a burger and some fries. The operation needs some efficiency gains as it took forever. I had to eat my food on the plane but I was pleasantly surprised at how good it was. So.. if you have the time, stop here. If you don't have atleast 20 minutes.. go to the Asian or pizza place that's right beside it. It's also 22 bucks for a burger.

Food: 5

Service: 4

Burger exceeded expectations in all aspects!

Food: 5

Recommended dishes: Bacon Cedoar Cheesedussen

Actually pretty good for airport food. Burgers are large and somewhat worth the $20-22. Fries/tots are extra, but are also pretty good. They have beer but you can't leave that area with it so no drinking @ gate. Get the breakfast burger!

Atmosphere: 4

Food: 5

Service: 5

They have vegan the "impossible" patty as a vegan option, or you can do the burger with vegetables only. We had to specify "no cheese or spread" since they didn't mention it even though we asked for a vegan burger.

Not amazing by any means, but gets the job done when you need to fill up before a flight. Big plus that they have a vegan option.

Vegetarian options: Impossible burger
Burger without a patty
Probably the fries as well, didn't ask.

Wheelchair accessibility: Foodcourt, all flat surfaces.

Atmosphere: 1

Food: 3

Service: 2

That was the most delicious burger i’ve had in such a long time. Wish they had more venues to get from

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: French Fries, Cheeseburger with Cheddar