My favorite place to eat !!!! Griselda is so amazing !!! She is so patient with your orders… and she makes sure you have everything .. the food is always hot and great !!! I am a promotora With Esperanza.. Which is upstairs. I’ve been eating here for about 10 years now !!! Thank y’all So much for a great experience every time I come here !!!I appreciate y’all !!! ? ? ?
Atmosphere: 5
Food: 5
Service: 5
joshua w
"I was pleasantly surprised by the warm and welcoming atmosphere at this establishment. Despite being a first-time visitor, the customer service I received made me feel like I was among old friends. The staff went above and beyond to assist me, making my experience truly memorable. Their friendly approach and genuine hospitality set this place apart, and I'll definitely be coming back. Kudos to the team for making me feel like a valued customer and a part of their extended family!"
Kimberly M.
Love this place , best customer service and food in LA . Also, the number changed their new number is (213)493-4040!
John Silva
This place going down hill fast. If you don’t want some girl with glasses staring at your while you eat I would suggest going somewhere else. Prices went up as well
Chauncey M.
Salmon was slammin! Grilled veggies and a salad . With so many options on there menu it was kind of hard to choose but because I was going on a diet it kind of narrowed it down. There are other things right I'm most definitely going to try I but I recommend that Salmon it was tender season perfectly and I will be back soon.
Lizette S.
The cashier guy was the worst taking our order. Practically wouldn't acknowledge us and kept answering every question we had in a rude tone. I mean if you can't deal with people why work at a industry that's basically customer service all the way. Food was not that great either. Only got like 5 fries on the plate. I was disappointed. So overall. Bad experience.
Daniel Nino
Food is good and affordable, don’t listen to these other people complaining
Xixi Love (CICIMLS)
it's a burger not to special waited an hour to get my order, and I called 20mins in advance .
Sandhya S.
The man who works here was extremely rude to me I am in actual disbelief. I don't know where he learned his customer service skills because he has none. He gaslit me over $2 plantains. He overcharged me and didn't bring me half of my order. When I pointed that out, he refused to believe me EVEN WHEN I SHOWED HIM MY BANK STATEMENT WITH THE ACTUAL CHARGE. He then mansplained to me about how he would've charged me less than the cost on my bank statement, when I didn't even receive the order. Make this make sense. Absolutely revolting, ruined my whole day. Don't go here, please.
CAROLINE MIRELES (CICIMLS)
it's a burger not to special waited an hour to get my order, and I called 20mins in advance .
Absolutely worst service!!! Waited over an hour for two burger combos & still NO burgersEnded up canceling my order and leftDon’t EVER go to this place!!!Worst experience ever
Stark McBee
This eatery is highly recommended by us! The charm of a little town, together with delicious burgers and fries! The kind staff behind the counter strives to make sure that their customers are well taken care of.
Malachi Cruz
Never have I been to a spot where there was no line ahead of me and I still had to wait 30 minutes for my food. Customer service was all over the place and when I finally got my food, was heavily disappointed with the quality and taste. I say save your money and time and just drive down the street to McDonald’s for a better quality burger(it’s actually that bad). Not to mention, you could get In-N-Out’s bland fries and they’d still be better than the fries served to me.
Sandra R.
You need to update your hours & your menu! Says its open on Sundays but its not!! Miss the previous owners.
Roberto V.
Stopped by for lunch with a couple of colleagues, they all finished their meal and my order was not done, what's worse, it was given to someone else. Worse service!
My favorite place to eat !!!! Griselda is so amazing !!! She is so patient with your orders… and she makes sure you have everything .. the food is always hot and great !!! I am a promotora With Esperanza.. Which is upstairs. I’ve been eating here for about 10 years now !!! Thank y’all So much for a great experience every time I come here !!!I appreciate y’all !!! ? ? ?
Atmosphere: 5
Food: 5
Service: 5
"I was pleasantly surprised by the warm and welcoming atmosphere at this establishment. Despite being a first-time visitor, the customer service I received made me feel like I was among old friends. The staff went above and beyond to assist me, making my experience truly memorable. Their friendly approach and genuine hospitality set this place apart, and I'll definitely be coming back. Kudos to the team for making me feel like a valued customer and a part of their extended family!"
Love this place , best customer service and food in LA . Also, the number changed their new number is (213)493-4040!
This place going down hill fast. If you don’t want some girl with glasses staring at your while you eat I would suggest going somewhere else. Prices went up as well
Salmon was slammin! Grilled veggies and a salad . With so many options on there menu it was kind of hard to choose but because I was going on a diet it kind of narrowed it down. There are other things right I'm most definitely going to try I but I recommend that Salmon it was tender season perfectly and I will be back soon.
The cashier guy was the worst taking our order. Practically wouldn't acknowledge us and kept answering every question we had in a rude tone. I mean if you can't deal with people why work at a industry that's basically customer service all the way. Food was not that great either. Only got like 5 fries on the plate. I was disappointed. So overall. Bad experience.
Food is good and affordable, don’t listen to these other people complaining
it's a burger not to special waited an hour to get my order, and I called 20mins in advance .
The man who works here was extremely rude to me I am in actual disbelief. I don't know where he learned his customer service skills because he has none. He gaslit me over $2 plantains. He overcharged me and didn't bring me half of my order. When I pointed that out, he refused to believe me EVEN WHEN I SHOWED HIM MY BANK STATEMENT WITH THE ACTUAL CHARGE. He then mansplained to me about how he would've charged me less than the cost on my bank statement, when I didn't even receive the order. Make this make sense. Absolutely revolting, ruined my whole day. Don't go here, please.
it's a burger not to special waited an hour to get my order, and I called 20mins in advance .
Restaurantji Recommends
Absolutely worst service!!! Waited over an hour for two burger combos & still NO burgersEnded up canceling my order and leftDon’t EVER go to this place!!!Worst experience ever
This eatery is highly recommended by us! The charm of a little town, together with delicious burgers and fries! The kind staff behind the counter strives to make sure that their customers are well taken care of.
Never have I been to a spot where there was no line ahead of me and I still had to wait 30 minutes for my food. Customer service was all over the place and when I finally got my food, was heavily disappointed with the quality and taste. I say save your money and time and just drive down the street to McDonald’s for a better quality burger(it’s actually that bad). Not to mention, you could get In-N-Out’s bland fries and they’d still be better than the fries served to me.
You need to update your hours & your menu! Says its open on Sundays but its not!! Miss the previous owners.
Stopped by for lunch with a couple of colleagues, they all finished their meal and my order was not done, what's worse, it was given to someone else. Worse service!