Said I would order but needed to urgently use the restroom first. Was told by the manager, Christina, that I had to order first before I would be given the restroom code. Rude!
Atmosphere: 1
Food: 2
Service: 1
Alexander Castillo
Guy name Oscar at the window had extremely great customer service. Deserves a promotion or something every time I come he’s always going the extra mile to make sure my food is as ordered
Atmosphere: 5
Food: 5
Service: 5
Jose Corchado
Dec 17 2024 at 4:21PM me and my girlfriend came to eat here but she couldn't hold her pee, she wanted to pee before we order our food, so I asked the cashier for the bathroom code for the women's bathroom for she could pee while I wait in line, well on 12-17-2024 exactly at 4:21 PM I asked the young Mexican cashier for the bathroom code for my gf could pee and we could order dine afterwards, the young Mexican kid didn't want to provide me the women's bathroom code to unlock the bathroom unless we Order 1st, he demanded for me to order and even skipped the people that haven't even ordered but was waiting on line before me just to be able to take my order Just for he could provide a women's bathroom code, so if you check the surveillance cameras you will see a dark skin women that been waiting in line before me stepped up and said "I was in line 1st" so anyway my girlfriend couldn't relieve herself to be able to order her food comfortably so we had to leave since I just didn't want to order anything, I did want the diablo sandwich but me and her normally share so what about if she didn't want that type of sandwich with what ever else I had in mind, so you deserve to speake to that employee to make customers feel comfortable instead of uncomfortable, I was the guy with gray sweat pants & a black T-shirt, I'm (light skin Hispanic) and my girlfriend was wearing a white sweater with black leggings (she's African American) so may you please talk to him since my gf be having bladder problems and we REALLY WANTED TO EAT HERE,! But we had to leave on how uncomfortable he made US and the people that was also waiting in line feel, Thank you God BlesS Ya.!
i have never reviewed a fast food joint but i am specifically taking time to do this because OSCAR WAS SO AMAZING. He deserves raise. he made my day was absolutely so kind and professional and went above and beyond he’s a treasure to have as an employee !
Service: 5
Brenda Rodriguez Renteria
The guy in the drive thru was so impatient and lacks customer service skills. They didn't include my fries for one of my combos and I've been trying to call and the number is either not working or they have it on do not disturb. They just shoved all the food inside the bag without any care in the world. They really need retraining in their customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Des
My food wasn’t all fresh but the service was nice so that’s cool.
Atmosphere: 2
Food: 4
Service: 4
Miguel Restrepo
Very friendly employees and fast cervical
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Sanchez
Quick service, delicious 🍔 burgers, very attentive and friendly staff. Ample parking. I recommend it to you.
Kid-friendliness: There is space suitable for children ages 5 and up.
Always delicious, especially this place, I love the attention, the patience is that it is in a very accessible place and it is not kept full so it is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Rick Estrada
Oscar was awesome customer sevice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poppers, Fries, Burger
Xochitl Solis
Service from Oscar at the drive thru made my day :)
Atmosphere: 5
Food: 5
Service: 5
Alan G. Burch
Thankyou Western Venice Carl's Jr. Excellent customer service, this team member was Awesome...👍
Said I would order but needed to urgently use the restroom first. Was told by the manager, Christina, that I had to order first before I would be given the restroom code. Rude!
Atmosphere: 1
Food: 2
Service: 1
Guy name Oscar at the window had extremely great customer service. Deserves a promotion or something every time I come he’s always going the extra mile to make sure my food is as ordered
Atmosphere: 5
Food: 5
Service: 5
Dec 17 2024 at 4:21PM me and my girlfriend came to eat here but she couldn't hold her pee, she wanted to pee before we order our food, so I asked the cashier for the bathroom code for the women's bathroom for she could pee while I wait in line, well on 12-17-2024 exactly at 4:21 PM I asked the young Mexican cashier for the bathroom code for my gf could pee and we could order dine afterwards, the young Mexican kid didn't want to provide me the women's bathroom code to unlock the bathroom unless we Order 1st, he demanded for me to order and even skipped the people that haven't even ordered but was waiting on line before me just to be able to take my order Just for he could provide a women's bathroom code, so if you check the surveillance cameras you will see a dark skin women that been waiting in line before me stepped up and said "I was in line 1st" so anyway my girlfriend couldn't relieve herself to be able to order her food comfortably so we had to leave since I just didn't want to order anything, I did want the diablo sandwich but me and her normally share so what about if she didn't want that type of sandwich with what ever else I had in mind, so you deserve to speake to that employee to make customers feel comfortable instead of uncomfortable, I was the guy with gray sweat pants & a black T-shirt, I'm (light skin Hispanic) and my girlfriend was wearing a white sweater with black leggings (she's African American) so may you please talk to him since my gf be having bladder problems and we REALLY WANTED TO EAT HERE,! But we had to leave on how uncomfortable he made US and the people that was also waiting in line feel, Thank you God BlesS Ya.!
Service: 1
Always clean. Never a wait. Order online.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger, Burger, Double Cheeseburger
i have never reviewed a fast food joint but i am specifically taking time to do this because OSCAR WAS SO AMAZING. He deserves raise. he made my day was absolutely so kind and professional and went above and beyond he’s a treasure to have as an employee !
Service: 5
The guy in the drive thru was so impatient and lacks customer service skills. They didn't include my fries for one of my combos and I've been trying to call and the number is either not working or they have it on do not disturb. They just shoved all the food inside the bag without any care in the world. They really need retraining in their customer service skills.
Atmosphere: 1
Food: 1
Service: 1
My food wasn’t all fresh but the service was nice so that’s cool.
Atmosphere: 2
Food: 4
Service: 4
Very friendly employees and fast cervical
Atmosphere: 5
Food: 5
Service: 5
Quick service, delicious 🍔 burgers, very attentive and friendly staff. Ample parking. I recommend it to you.
Kid-friendliness: There is space suitable for children ages 5 and up.
Atmosphere: 5
Food: 5
Service: 5
It was good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always delicious, especially this place, I love the attention, the patience is that it is in a very accessible place and it is not kept full so it is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Oscar was awesome customer sevice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poppers, Fries, Burger
Service from Oscar at the drive thru made my day :)
Atmosphere: 5
Food: 5
Service: 5
Thankyou Western Venice Carl's Jr. Excellent customer service, this team member was Awesome...👍
Atmosphere: 5
Food: 5
Service: 5
good taste,and economy,
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