Chick-fil-A

11750 Jefferson Blvd, Los Angeles
(310) 391-8364

Recent Reviews

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Chynna Samuels

The store was clean and the staff were so friendly. The food was fresh and hot .

Atmosphere: 5

Food: 5

Service: 5

Destiney Velasquez

Blossom and Chris game us the BEST customer service. Quick helpful and easy going dudes. They deserve a raise !!!!

Edith Santiago

Being a huge family and coming across this good deal of buy a meal and get the kids meal free . I’m Definitely not missing out . Thank you team for the amazing service . I know being a huge crowd can be difficult.

Atmosphere: 5

Food: 5

Service: 5

Melissa Silvey

Good as always.

Atmosphere: 4

Food: 4

Service: 4

Monica Hernandez

Everything was 🔥

Atmosphere: 5

Food: 5

Service: 5

Steph G

Stopped by today to grab a bite and of course i got the Chick-fil-A nuggets, which are my favorite. The food was amazing. The nuggets were so crispy and of course they got all the sauces that I wanted. They had great customer service and so I just wanted to leave a review to Let them know that I appreciate the great service.

Atmosphere: 5

Food: 5

Service: 5

Troubs Gdup

Mac n Cheese is the best!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Cobb Salad, Chicken Burger, Sandwich, Waffle, BBQ, Grilled Chicken Sandwich, Chick-Fil-A Chick-N-Minis, Hash Browns, Market Salad, Grilled Nuggets, Chicken Noodle Soup, Mac \u0026 Cheese, Chicken Soup, Sausage Egg \u0026 Cheese Muffin, Dr Pepper, Chick-N-Minis, Strawberry Milkshake, Tater Tots

Chris Sharp

Dear Chick-fil-A Customer Service,

I am writing to follow up on an incident that occurred this evening at your Store #03331, which I have already reported through your website. However, due to the seriousness of the situation and my continued concern, I felt it necessary to document my experience more fully.

While receiving a curbside pickup order, an employee aggressively pushed the bag of food and a drink carrier containing two beverages into my chest instead of handing them over respectfully. This resulted in one of the drink lids popping off and the beverage spilling on me. The employee walked away without acknowledging the spill or offering any apology or assistance. I was left stunned—not only by the physical impact, but also by the complete lack of professionalism and care.

As someone who has been a regular customer at this location for quite some time, I found this deeply upsetting. I have always associated Chick-fil-A with excellent service and courteous staff, which made this experience even more disappointing.

When I spoke with the store manager, I expected a sincere effort to remedy the situation (not even a refund). However, I was met with a vague response about possibly offering a “reward,” and no offer to reimburse or replace my order. While the apology was appreciated, a coupon or vague promise does not feel like a proportionate or adequate response to being physically mishandled and doused with a spilled drink.

I hope Chick-fil-A leadership takes this matter seriously. At the very least, I believe I am owed a full refund for this experience, and I would appreciate a more thoughtful resolution than what was initially offered.

Atmosphere: 1

Food: 4

Service: 1

JAMES SMITH

Waffle Fries are bar none!

Atmosphere: 3

Food: 5

Service: 4

Lisi L

Great experience here, food was delicious as expected, friendly staff and plenty of parking with a drive thru as well!

Atmosphere: 5

Food: 5

Service: 5

Rodney Fox

I love the food, the drinks actually tasted like it supposed to and the customer service was great

Atmosphere: 5

Food: 5

Service: 5

Stephanie Siordia

Amazing!

Atmosphere: 5

Food: 5

Service: 5

jman

The quality of the food is consistently outstanding.

Atmosphere: 5

Food: 5

Service: 5

l b

God damn they take forever

Karen J

This is by far the worst chickfila location in the area, go to another one. I paid extra for large fries, waited in a super long drive thru line, came home and opened my bag to surprise find my fries is half empty. They are clearly skimping and it is a trend, saw other reviews mentioning this on other platforms. When I reported this on the Chickfila app, all I got was a “reward” for another large fry that EXPIRED only a few days later and I didn’t even get to use it.

Atmosphere: 2

Food: 1

Service: 1

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