The inside atmosphere 5 start but i gave it a 1 start bc right outside the entrence door is smelles like urine, and there is lots of homeless people standing right outside the glass windows.
Atmosphere: 1
Food: 5
Service: 5
Mariuxi Arrieta
I forgot my lunch, so I decided go in for the first time. I was shocked because no other fast food restaurant has been this attentive and friendly. They all walk around greeting customers with a great big smile, asking if there is anything we need, offer to take our tray. This includes the manager!! I was impressed at the service this facility provided. Definitely recommend
Atmosphere: 5
Food: 4
Service: 5
John Morley
Friendly staff and very efficient! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Stacy Rothberg
Grateful to have Chick-fil-A so close to UCLA Westwood. Shout out to Tru - so kind & brings joy to each customer. My day was brightened & made better — thanks to Tru!
Atmosphere: 5
Food: 5
Service: 5
Black Jet
This place is the best. I've been coming here for years and the food quality has never wavered. It's always the same, warm, delicious chick fil a you always get. What made me come out and post a recipe, however, is the service. The employees are all a delight and their manager is top notch. I was asked if I'd ever tried their new tortilla soup and when I said I hadn't, they gave me some for free to try. Incredible. I'm so glad this place is within a 20 minute walk for me because I love coming back for their Tuesday Bruin deals.
Atmosphere: 5
Food: 5
Service: 5
J L
The staffs are warm , welcome, and helpful , foods is always great.
Atmosphere: 5
Food: 5
Service: 5
Veronica
incredible service
Atmosphere: 5
Food: 5
Service: 5
Karl Strube
Like another recent review, decent food, but chicken sandwiches weren't as juicy as other CFAs. Service was great, very friendly. Would be very helpful to edit their Google listing to specify it's part of UCLA campus for ppl from out of town traveling through that didn't know the area, that there's an adjacent parking garage (CFA validated up to 20 min, $4) and no kids play structure.
Restrooms are a frustration. There's a women's restroom and a family restroom only, no designated men's room. There was at least one person waiting for the latter, usually male employees, the majority of our visit. And when I (a male) took my kids in after a male employee excited, there was pee on the toilet seat.
Atmosphere: 3
Food: 4
Service: 5
Oderus Urungus
If you've been to 1 of these places, you've been to them all. There is literally no difference between an East Coast restaurant and a West Coast counterpart location. Same menu. Staff experience is subjective. One person may like the checkout clerk another might not. I'm not too judgmental. Give me what I paid for and we're good. Id recommend this place...if you like chicken.
Since when you all start charging for bags? A bag fee??? For my fast food?? There’s wasn’t even an option to put it in my hands if yall are just going to charge. And yall forgot my tortilla strips and that was almost my 13th reason with the day I’ve had. Josh was really nice though and he put it on my ticket so it’s not his fault - whoever baggin the stuff??? Let’s stay focused okay! You got this!
*** Editing to say Trey is always so bubbly and polite too so shoutout to Trey!
Atmosphere: 3
Food: 2
Service: 3
Brooks Sun
This Chic-fil-a is located conviniently near UCLA.Parking here is very hard though.The food and service here was so good and Aracely was very kind and helpful.
Atmosphere: 4
Food: 5
Service: 5
Alan
Haven't been to a Chick-fil-A in a while so I happened to stop by this one today. Great service very welcoming staff and very nice dine in experience! Love the Egg White Grill breakfast sandwich and the fruit cup! The coffee tasted amazing this morning thank you for the wake-me-up! Thank you to Josh at the register for being such a nice person early in the AM 🫶
No drive thru and the parking in that part of Westwood is terrible.
Atmosphere: 3
Food: 5
Service: 5
ADG
First-time visit to Chick-fil-A, and I’m so glad I chose this place! The restaurant was spotless, and the service was excellent. A young lady in green did a fantastic job—she was friendly, helpful, and made sure I had all the sauces to try since I wasn’t sure which one to pick.
As for the food, I ordered the Chick-fil-A sandwich meal with iced tea and chicken soup. Everything was served quickly and tasted amazing—definitely a 5 out of 5.
Considering this is a quick-service restaurant, the level of service and attention to detail really stood out. Now I see why they’re doing so well!
I’m already looking forward to them expanding to the UK. Great job to the entire team! Also the manager in the black shirt was super kind at the end.
The inside atmosphere 5 start but i gave it a 1 start bc right outside the entrence door is smelles like urine, and there is lots of homeless people standing right outside the glass windows.
Atmosphere: 1
Food: 5
Service: 5
I forgot my lunch, so I decided go in for the first time. I was shocked because no other fast food restaurant has been this attentive and friendly. They all walk around greeting customers with a great big smile, asking if there is anything we need, offer to take our tray. This includes the manager!! I was impressed at the service this facility provided. Definitely recommend
Atmosphere: 5
Food: 4
Service: 5
Friendly staff and very efficient! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Grateful to have Chick-fil-A so close to UCLA Westwood. Shout out to Tru - so kind & brings joy to each customer. My day was brightened & made better — thanks to Tru!
Atmosphere: 5
Food: 5
Service: 5
This place is the best. I've been coming here for years and the food quality has never wavered. It's always the same, warm, delicious chick fil a you always get. What made me come out and post a recipe, however, is the service. The employees are all a delight and their manager is top notch. I was asked if I'd ever tried their new tortilla soup and when I said I hadn't, they gave me some for free to try. Incredible. I'm so glad this place is within a 20 minute walk for me because I love coming back for their Tuesday Bruin deals.
Atmosphere: 5
Food: 5
Service: 5
The staffs are warm , welcome, and helpful , foods is always great.
Atmosphere: 5
Food: 5
Service: 5
incredible service
Atmosphere: 5
Food: 5
Service: 5
Like another recent review, decent food, but chicken sandwiches weren't as juicy as other CFAs. Service was great, very friendly. Would be very helpful to edit their Google listing to specify it's part of UCLA campus for ppl from out of town traveling through that didn't know the area, that there's an adjacent parking garage (CFA validated up to 20 min, $4) and no kids play structure.
Restrooms are a frustration. There's a women's restroom and a family restroom only, no designated men's room. There was at least one person waiting for the latter, usually male employees, the majority of our visit. And when I (a male) took my kids in after a male employee excited, there was pee on the toilet seat.
Atmosphere: 3
Food: 4
Service: 5
If you've been to 1 of these places, you've been to them all. There is literally no difference between an East Coast restaurant and a West Coast counterpart location. Same menu. Staff experience is subjective. One person may like the checkout clerk another might not. I'm not too judgmental. Give me what I paid for and we're good. Id recommend this place...if you like chicken.
Atmosphere: 3
Food: 4
Service: 3
Great salads and pleasant staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fillet Sandwich
Restaurantji Recommends
Since when you all start charging for bags? A bag fee??? For my fast food?? There’s wasn’t even an option to put it in my hands if yall are just going to charge. And yall forgot my tortilla strips and that was almost my 13th reason with the day I’ve had. Josh was really nice though and he put it on my ticket so it’s not his fault - whoever baggin the stuff??? Let’s stay focused okay! You got this!
*** Editing to say Trey is always so bubbly and polite too so shoutout to Trey!
Atmosphere: 3
Food: 2
Service: 3
This Chic-fil-a is located conviniently near UCLA.Parking here is very hard though.The food and service here was so good and Aracely was very kind and helpful.
Atmosphere: 4
Food: 5
Service: 5
Haven't been to a Chick-fil-A in a while so I happened to stop by this one today. Great service very welcoming staff and very nice dine in experience! Love the Egg White Grill breakfast sandwich and the fruit cup! The coffee tasted amazing this morning thank you for the wake-me-up! Thank you to Josh at the register for being such a nice person early in the AM 🫶
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Grilled Chicken Sandwich, Grilled Chicken, Egg White Grill
No drive thru and the parking in that part of Westwood is terrible.
Atmosphere: 3
Food: 5
Service: 5
First-time visit to Chick-fil-A, and I’m so glad I chose this place!
The restaurant was spotless, and the service was excellent. A young lady in green did a fantastic job—she was friendly, helpful, and made sure I had all the sauces to try since I wasn’t sure which one to pick.
As for the food, I ordered the Chick-fil-A sandwich meal with iced tea and chicken soup. Everything was served quickly and tasted amazing—definitely a 5 out of 5.
Considering this is a quick-service restaurant, the level of service and attention to detail really stood out. Now I see why they’re doing so well!
I’m already looking forward to them expanding to the UK. Great job to the entire team!
Also the manager in the black shirt was super kind at the end.
Atmosphere: 5
Food: 5
Service: 5
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