Chick-fil-A

1 World Way Terminal 1, Los Angeles
(310) 343-8309

Recent Reviews

Sort by
Julia Mae Donovan

I just had a horrible experience at this restaurant. After scanning my card multiple times and not receiving it, it finally went through on my end but no through their faulty system. I showed them my phone and bank account and they still said I was wrong. Seems like a them problem to be completely honest and I felt like they were not listening to me. Was not worth the hassle and just stressed me out.

Siyuan Shao

Nice food, but terrible service. There were three counter clerk, two of them are literally standing there do nothing. We and other customers in the line had been waiting for 5 minutes, and no one served us. Those two clerks just stand and chat, and watched the other clerk busy handling everything. Ridiculous

Jaka M

fast and effective

Quentin G

food was pretty good, massive line... And tables all taken up. but food was okay

Stacey Adams

Worst one I've been to. Extremely slow service, it was disarray. Biscuits tasted a day old and this was 20 minutes after opening.

Robert McGann

So good! Worth the walk + was open when I was there at 9pm

shelleyrules101

I traveled from Texas to LAX on the 11th of this month and I was trying to order. There a lady at the front. When I was placing my order she continued to cut me off while I speaking repeatedly, and I ended up just not getting anything. I refuse to be talked over with a short attitude by people and businesses who expect me to pay for their terrible service. Don't go here, they're rude, and nothing is a pleasure for the Chick-fil-A at LAX airport.

lynetta jackson

I understand it’s the airport but to see the crew hanging and the line around the corner

Erik Ramirez

Cashiers are really nice...speak clearly and are super friendly.

Only gripe, $2 to upgrade to orange juice when it's a $1 difference from coffee to orange juice?

Atmosphere: 3

Food: 3

Service: 5

Har Puri

A Food court location.
Breakfast sucked - excessive salt and no good selections

Atmosphere: 2

Food: 1

Service: 3

Kylee Dodd

I recently visited the Chick-fil-A location at the airport, and I had the pleasure of interacting with Andy, who took my order. He exemplified exceptional customer service, demonstrating politeness, efficiency, and a well-groomed appearance.

What struck me most was Andy's helpfulness and positive attitude. He initiated pleasant conversation, which notably improved my day. His demeanor is a shining example of how a positive attitude can make a lasting impact on customers.

I would definitely return to this location, especially when Andy is working. His exceptional service has earned my loyalty and appreciation.

Kylee

Atmosphere: 5

Food: 5

Service: 5

RG JR.

Not a very good example of a chick fil a chicken burger. This one is in LAX.

Atmosphere: 3

Food: 3

Service: 4

Felice

This is one of the worst Airport chick fil a's in the country and I know this because I'm a flight attendant. Their food is always stale regardless of the time of day. The line is slow and the prices are insane. Never again.

Shaheen

You cannot go wrong with a good fried chicken sandwich

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Karen

Closed 20 mins early, poor service. Showed them the website said that they shut at 7pm, and they said they were already closed when we got there at 6.40pm with full staff and everything still going, wouldn't offer us anything. Disappointing and it looked unhygienic too, don't bother visiting.

Atmosphere: 1

Food: 1

Service: 1

Loading...