Chipotle Mexican Grill

I come here about once a week, and every time I visit, the manager and staff—especially the two employees on the left in the photo—are always incredibly kind, friendly, and attentive to customers. Their attitude and service are consistently excellent, and they create a warm, family-like atmosphere. Because of them, I always leave in a good mood, and the food here even tastes better compared to other branches. With the economy being tough these days, it’s truly reassuring to see staff who care so much about their customers. I highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

A nice stop off with friends, this is very quiet, fast service, good food

Atmosphere: 5

Food: 5

Service: 5

This review is long over due. Long long long over due. I keep thinking this person will change. That the Managment will see it and I won’t have to drag someone on Google, yet here I am. Writing this review. For the past year I’ve consistently dined in/ picked up food at this location being that I am a health care provider at the hospital next door. Being that I am a health care provider, you could imagine that I would know when someone is disgruntled. At least once a week for the past year I’ve witnessed the attitude and lack of compassion from this one man. This miserable human is named Brandon. I believe somehow he is a manager or supervisor. It is apparent that the higher up’s of this specific Chipotle restaurant do not care for the overall quality of customer experience, whereas if they did, Brandon would not be a manager. At first I thought he was just a disgruntled employee but time and time again for the past year I’ve been proven wrong. I look so little forward into ordering in person here due to the anxiety this persons vibe gives me, that I’ve strictly resorted in ordering online for pick up only. Even at pickup I dread interacting with this employee. All I will say is that if I, a very loyal customer, feel this way, I can only imagine the feelings of other customers NONETHELESS other employees. It is truly beyond me how a person who is apparently this miserable, can be in a place of authority over other employees with this type of behavior, mindset, and attitude. From talking over me as I expressed an initial concern I had, disrespecting another employee verbally in front of me while I was speaking, to texting while I was speaking to him; I am not sure how this person is representing such a “great” brand or how it is made out to be I should say. From this to me screaming over the TRAP MUSIC they ALWAYS have playing here. I’m not sure how this person is able to hold this title, but someone of this stature should be in the back, washing dishes, AWAY from being the face of the business. I bet any of the other people working here, would be far more grateful to have this position than this person. Maybe one of the people I’ve witnessed Brandon belittling; give it to them!
Maybe the general manager just doesn’t know what they are doing.
Something NEEDS TO CHANGE here.
This person is truly a liability to not only customers but to other employees.
I should not be afraid of a low level employee when I have worked my behind off my whole career to get where I am, just to not feel comfortable getting food next door, which is the core reason this location was put here, for traffic from the hospital to have somewhere to eat. If I do not see change, I will keep posting reviews and keep emailing Chipotle Head Offices until someone does something. I’ve given way to much leeway with this person! He needs to go.

Atmosphere: 1

Food: 3

Service: 1

Ordered via delivery. As a loyal Chipotle fan, this location serves the absolute worst steak bowl I’ve ever had. Bone-dry steak cubes, and overall had a borderline sour taste to it, very odd tasting and didn’t offer the signature savoriness. This location needs to seriously consider re-training the culinary staff.

Food: 1

Very little parking. Good food

Atmosphere: 4

Food: 5

Service: 5

The Hispanics who work here aren’t very friendly toward Black people, and the Hispanic gentleman before me pretty much got the same burrito, but they charged him $17 while they charged me $28. I returned that and took my business elsewhere. I work nearby and usually go here, but I never really get good vibes from this location. That’ll be my last time. I really wish LA had more Qdoba locations, man.

Service: 1

I will not be using this Chipotle location for catering again. The experience was extremely disappointing. The manager was unprofessional and offered no assistance, despite us having over 12 boxes to carry. I don’t understand how someone in a managerial role can show such a lack of basic customer service. And let’s not forget I even tipped them, for absolutely no reason.

Atmosphere: 1

Food: 4

Service: 1

Best chipotle I have ever been always efficient and clean

Atmosphere: 5

Food: 5

Service: 5

The chicken was dry and the restaurant was dirty with trash on the floor in different parts of the restaurant. The bathroom was disgusting. Pee and vomit on the floor. Some of the employees are sitting around and not doing their job and because of that the restaurant is disgusting. The General Manager at this location needs to fix this problem and have a meeting with the employees.

Atmosphere: 2

Food: 2

Service: 1

Chipotle is one of my go-to spots for a quick meal. The food is fresh, flavorful, and the portions are generous. I really enjoy the burrito bowls and the variety of toppings to choose from. Sometimes the service can be a little slow during busy hours, but overall it’s a great place to eat.”

I love this location. Easy parking down below. I always get a fat burrito.

Atmosphere: 5

Food: 5

Service: 5

The rice was very dry as it was rice from hours ago and it was terrible, too hard, and difficult to bite.

Food: 1

I always enjoy coming to Chipotle. The food is fresh, flavorful, and made just the way I like it. I love how you can customize everything — from the type of protein to the toppings. My go-to order is a burrito bowl with chicken, brown rice, black beans, and all the salsas — it never disappoints!

The staff is friendly and quick, even when it’s busy. The portions are generous, and the ingredients always
taste fresh. It’s also a great option if you’re looking for something relatively healthy and filling.

Overall, Chipotle is one of my favorite spots for a quick and satisfying meal. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

My favorite fast food place.

Atmosphere: 4

Food: 5

Service: 4

Every single time I come here the food quality is so inconsistent.

Nothing ever seems fresh, the only consistent thing is the dry and cold steak.

Atmosphere: 1

Food: 1

Service: 1