Chipotle Mexican Grill

Didn't eat, used bathroom.
It was filthy, no tp; asked cashier and given a roll to which I left it aLot better than found it!

Atmosphere: 5

Service: 5

Terrible food quality- regular chicken is soggy, counters are dirty. They are always understaffed.

Atmosphere: 4

Food: 2

Service: 3

They close early

Horrible service, both mobile ordering and ordering at the counter takes forever

Understaffed the day i came so it took several minutes for any of us to get served

One of the nicer Chipotle’s I’ve been too. Small but the employees here are kind and efficient.

VANESSA WAS THE ABSOLUTE BEST!! Yall need to give her a raise!! There was an issue with my order and she displayed excellent customer service. Thank you!!

Gave me enough chicken in my bowl for a small cat. Absolutely ridiculous

I come here frequently because it's the closest Chipotle to me but honestly it might be worth it to drive across LA for a different one. This Chipotle often is out of ingredients at like 5pm -- cheese and steak are the most frequent.

Today they charged me for an additional food item that I did not get. This place needs new management or something.

They give up 2 hours before closing. They never have anything stocked.

Atmosphere: 1

Food: 1

Service: 1

Went 2.5 hrs before closing and they were out of chicken, beef and pork - basically no meat left, no pico de gallo, only 1 sauce. Asked if they had more in the back, server gave me attitude and said they were done cooking for the day. Then tried to overcharge me for the half scoop of meat they did give me. Worst experience at chipotle I’ve ever had. Don’t go here!

Atmosphere: 2

Food: 1

Service: 1

Found a dark hair in my bowl

Atmosphere: 1

Food: 1

Service: 1

I usually don't take my time and write, but today, I will make an exception. This was the worst experience I have ever had at a Chipotle! On 08/26/2024 in LA, the staff was inattentive the young lady who served us was totally uninterested in doing her job she just tossed the ingredients in the bowls and on the tacos. I had to actually fix them up when I got home. When I asked for dressing for the salads I was coldly informed that they did not have any, no i am sorry nothing. Very poor customer service. My family told me I should have just left the restaurant and perhaps I should have.

Atmosphere: 1

Food: 2

Service: 1

Good service but got ill eating my leftovers two days later. Maybe that’s on me? ?

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Keto Salad Bowl

Pricier than any other chipotle, stingey portions, no straws. Do I need to say more?