Chipotle Mexican Grill

This location closes at 10pm, but basically everything is out by 8:30pm…

Atmosphere: 1

Food: 1

Service: 1

I’ve always loved this location, but unfortunately, I can’t recommend it after experiencing food poisoning last night. I noticed the lettuce looked off and the meats appeared like they had been sitting out for a while—I regret not speaking up at the time. Sadly, this experience has made me hesitant to return. I hope management takes food safety seriously to prevent this from happening to others.

Atmosphere: 4

Food: 1

Service: 4

The service was extremely poor. The food order was ready when I arrived, but she did not even check it before informing me that the food was not ready to be picked up. Consequently, I had to return to the line, waiting another 10 minutes. Considering this was her first day, I fully understand. The store manager's handling of the customer was unprofessional. The store manager should consider improving their customer service skills. I will never return to this location.

Atmosphere: 3

Food: 2

Service: 1

Just rice and 5 small peace beef 16$
Never back this location

Not even one star for the worst experience! I’m not surprised this location has so many bad reviews. I also reported them to corporate today—this is the third time they’ve messed up my order.

I walked in and saw a male cashier and a female employee, but neither of them acknowledged the customers waiting. Another woman was also standing there, ignored.

I ordered extra guac with my bowl, but when I checked, the container was missing. The first thing they told me was that I didn’t order guac—seriously? If you're in customer service, the least you can do is check. When I showed them my receipt, they claimed they put it in the bowl. I could barely see it. the bowl potion is just looks like a half to compare with other chipotle—but main thing it’s about how they treat customers.

If you live near Larchmont or Koreatown, avoid this Chipotle location! Check the reviews—they have terrible customer service. Go to another Chipotle!

2 stars for 2 major issues: (1) DO NOT ORDER ONLINE AND PICK UP FROM HERE because they may give you so little meat. Although not every time, but it happened a few times. You won't find it out until you get back home and open the box. Tiny, little amount of meat like a leg of a fly. Just go in and order for to go. (2) Some employees have terrible attitude, even when they are not busy and you are being nice.

Atmosphere: 2

Food: 2

Service: 1

Smallest portion sizes I’ve ever experienced at chipotle. Had to ask for more rice because the server only gave me a sprinkle. The vinaigrettes had the amount of if you stood outside and caught rain in your hands for 10 seconds. Overall, servers weren’t welcoming and the small portion of food given to me was just not good.

Food: 1

Service: 1

This place sucks. They give no food and over charge. I over a half chicken half steaks try tried to ring me up for double steak. Do not recommend going to this chipotle, they will try to pull a fast one on you.

Atmosphere: 1

Food: 1

Service: 1

Gave me so much portions and workers were chill. Overall rating should be higher

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Burrito Bowl, Chicken Bowl

Usually nice location. Rude customer service by one specific counter person. Was short and rude

Buyer beware they now charge $2 extra for salsa,lettuce,cheese... for kids meal.

Atmosphere: 4

Food: 2

Service: 5

Worst Chipotle I've been to, food is awful

Food: 1

Ordered half brisket half chicken. Barely gave brisket and a little more chicken but charges for brisket. A joke.

Atmosphere: 3

Food: 1

Service: 1

Had a burrito today that tasted a bit off. Things that shouldn't taste sour and just lack of freshness make this place a no go for me . The staff ignore you if they are not serving and are generally rude. I regret ignoring the reviews and still coming here, don't be me i guess...

Atmosphere: 3

Food: 2

Service: 1

Ordered a steak bowl and came mostly with vegetables and rice. Very few steaks pieces for $13. Total rip off.

Food: 1