Downtown LA Pho

So my original review:: Misleading prices they charge you more here than the menu prices and bad service downtown LA pho? Downtown LA NO!

Update and Owners attitude/response : asking me to post a menu price I saw online- I never said I saw it online ! the prices are on the menus at your actual restaurant IE: your summer rolls say $10 but I’m charged $11 plus taxes. I called the store for help and the manager was not there and the girl rightfully blaming the owners and said that this is a common problem not just with me and others have complained about this too! It’s called price gouging and not being honest then getting mad at a customer who leaves a comment about it? Ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Fresh bread good Thai tea, I recommend adding the extra meat ($4) to your banh mi because the standard sandwich is basically vegan with how little meat they add

Downtown Pho is a hidden gem. I’ve craved pho for so long and when I found Downtown Pho I was so excited to try. Their Pho Gà is delicious! Other places skimp on chicken, but not here. I have yet to try some other food options here and I’m looking forward to trying their Báhn Mi in the future!

Atmosphere: 4

Food: 5

Service: 4

Delicious and great setting!

Atmosphere: 5

Food: 5

Service: 5

Everything is great except the food. Probably the worst Pho I’ve ever had in my life and I’m Viet.

Atmosphere: 5

Food: 1

Service: 5

I would come more often if my boss ever gave me a proper raise. :) I can't afford to eat lunch most days. :)

Food: 5

The pho wasn't flavorful at all and the noodles are different, not a fan of it.

Atmosphere: 2

Food: 1

Service: 3

I saw they had a vegan bahn mi on the menu and raced over to order it. What a disappointment. The tofu wasn’t even pre-marinated and lacked flavor. There was no sauce or mayonnaise that would typically go on a bahn mi. When I asked the gentleman behind the counter, he said all they use is a soy sauce. The vegetables weren’t even pickled. The only plus to this sandwich was the bread. DTLA Pho you can do so much better!!

Atmosphere: 5

Food: 2

Service: 5

Great summer rolls

Atmosphere: 5

Food: 5

Service: 5

I love the Pho here!!!! So good. Everyone that I have suggested to try it, loves it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Eggrolls, House Special

I like this food but today I got eggs rolls and the lettuce has mug ?

Excellent flavor on the bun bo

Atmosphere: 5

Food: 5

Service: 5

Probably because taste of food didn't meet my expectations but overall fine.

Atmosphere: 5

Food: 4

Service: 3

I WAS CHARGED FOR FOOD I NEVER ATE!!!!!I dined in and was given the wrong item two times consecutively. Given that item could not be consumed(due to restrictions mentioned to them beforehand), I requested a refund. I was refused a refund by the said owner named "КТ". They basically kept my money for an item not consumed/consumable for me given it was THEIR mistake. They evidently do NOT care about customer allergens or dietary restrictions!Edit* your response is distasteful, like your food. Watch the video again. Your employee was asked what the toppings(to re-confirm) were and he did not know because he was new. I tried the soup when I realized what I did not ask for was on it - your cashier confirmed it so she took the soup back. Why else would she take the soup back to be made again if the order was “correct”? After that, the SAME soup was brought out again with the same topping. If you cannot refund a soup then you should not be in business.Disputing the charge and filing a report to the BBB.

Dietary restrictions: Absolutely unaccommodating

Atmosphere: 1

Food: 1

Service: 1

Really nice vegan pho!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Vegan Pho