I fly weekly and often stop by Earth Bar in LAX. I’ve never had any issues — until today. I asked the employee, Kim, if I could grab a water from the fridge. She told me she couldn’t unlock it because she “needed to open the TV” first. That alone didn’t make sense, but I waited patiently. After 15 minutes, she came back only to say someone else needs to open the fridge — and that she couldn’t help us at all.
At that point, we just left without buying anything. No apology, no solution — just a complete waste of time and a horrible attitude.
For a place inside an airport, where people are in transit and expect basic service like being able to buy water, this was completely unacceptable. I’ve never left Earth Bar feeling this frustrated. Today left a really bad taste — and not from the smoothie, but from the customer service.
Troy Van Houten
We needed something healthy for our travels through LAX, so glad we found the earth bar! A bit pricey, but paying for quality. A nice place to stop.
jadenpb
The smoothies were good. Love the vegan protein cookies as well. But it’s so sad they’ve gotten rid of much of their old vegan options such as the tofu poke!
Arpitha Rao Annaji
Great healthy option at LAX. Fast service.
Ann Krall
Rude staff
Toby Shao
Refused to serve even after proof of payment
Reona Toney
Horrible service and the rude guy who made my smoothie left out half the ingredients and used water instead of almond milk. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
Malcolm Crocker
I asked if a specific smoothie was vegan, the person behind the counter said that everything was vegan and told me to order on the ipad. Everything is not vegan, there was milk protein on the menu in multiple places, and she didn't want to help at all.
Atmosphere: 1
Food: 1
Service: 1
Annie Smith
Amazing healthy option! I didn’t try anything but the açaí bowl was so good🤩. Not runny, good quality, plenty of toppings, super big and filling! Anthony was very helpful! ❤️ Wish I had photos but I inhaled it
Atmosphere: 5
Food: 5
Service: 5
Sean Reyes
Prepackaged sandwiches are terrible, like a bad lunch from 1993, but instead of $3.25, it's $16.
It was okay they had Vegan options here but the rest if this terminal is difficult
Rick
Went to get a couple of smoothies and a cookie here and the POS machine kept showing an error when I tried to process my order. Eventually a manager came over who was really rude, but said that they had not received my order so the transactions had not gone through. However, a few days later I checked my credit card and, sure enough, I had been charged twice for an order I never received! Now having to dispute both charges with my credit card company. Don’t go here!
Atmosphere: 1
Food: 1
Service: 1
Dani
Over priced, small portions, tastes like water. Not worth it and disappointing for people who want healthy options at the airport.
Kate Jones
Ordered a smoothie that I’ve had previously. It’s always been delicious. Despite the listed ingredients on the sign, it’s now made with copious water instead of almond milk. Server showed us the instructions after some confusion.
To no one’s surprise, this $15 smoothie tastes like it was made with 12 ounces of water. Perhaps this is a cost-cutting measure?
I fly weekly and often stop by Earth Bar in LAX. I’ve never had any issues — until today. I asked the employee, Kim, if I could grab a water from the fridge. She told me she couldn’t unlock it because she “needed to open the TV” first. That alone didn’t make sense, but I waited patiently. After 15 minutes, she came back only to say someone else needs to open the fridge — and that she couldn’t help us at all.
At that point, we just left without buying anything. No apology, no solution — just a complete waste of time and a horrible attitude.
For a place inside an airport, where people are in transit and expect basic service like being able to buy water, this was completely unacceptable. I’ve never left Earth Bar feeling this frustrated. Today left a really bad taste — and not from the smoothie, but from the customer service.
We needed something healthy for our travels through LAX, so glad we found the earth bar! A bit pricey, but paying for quality. A nice place to stop.
The smoothies were good. Love the vegan protein cookies as well. But it’s so sad they’ve gotten rid of much of their old vegan options such as the tofu poke!
Great healthy option at LAX. Fast service.
Rude staff
Refused to serve even after proof of payment
Horrible service and the rude guy who made my smoothie left out half the ingredients and used water instead of almond milk. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
I asked if a specific smoothie was vegan, the person behind the counter said that everything was vegan and told me to order on the ipad. Everything is not vegan, there was milk protein on the menu in multiple places, and she didn't want to help at all.
Atmosphere: 1
Food: 1
Service: 1
Amazing healthy option! I didn’t try anything but the açaí bowl was so good🤩. Not runny, good quality, plenty of toppings, super big and filling! Anthony was very helpful! ❤️ Wish I had photos but I inhaled it
Atmosphere: 5
Food: 5
Service: 5
Prepackaged sandwiches are terrible, like a bad lunch from 1993, but instead of $3.25, it's $16.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
It was okay they had Vegan options here but the rest if this terminal is difficult
Went to get a couple of smoothies and a cookie here and the POS machine kept showing an error when I tried to process my order. Eventually a manager came over who was really rude, but said that they had not received my order so the transactions had not gone through. However, a few days later I checked my credit card and, sure enough, I had been charged twice for an order I never received! Now having to dispute both charges with my credit card company. Don’t go here!
Atmosphere: 1
Food: 1
Service: 1
Over priced, small portions, tastes like water. Not worth it and disappointing for people who want healthy options at the airport.
Ordered a smoothie that I’ve had previously. It’s always been delicious. Despite the listed ingredients on the sign, it’s now made with copious water instead of almond milk. Server showed us the instructions after some confusion.
To no one’s surprise, this $15 smoothie tastes like it was made with 12 ounces of water. Perhaps this is a cost-cutting measure?
Heartily do not recommend.
Atmosphere: 3
Food: 1
Service: 3
They do not accept meal vouchers.
Atmosphere: 1
Food: 2
Service: 1
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