You have to order at a kiosk that asks for tip before you receive your order. After about 5mins of waiting for my order an attendant informs me that they are out of the hash browns that are included in the meal deal and offers to substitute with a pastry. I say I want a refund for the hash browns and he says he doesn’t know how to that. Then the manager comes out of the back and looks at my order and realized the kiosk over charged me to begin with and refunds me for the meal deal. I will no longer be eating at restaurants that make me use a kiosk to order. The whole ordeal took around 15mins, what a waste of time for an airport restaurant.
Atmosphere: 3
Food: 2
Service: 1
Brittany Neal
Mariah and Africa were amazing! A large white male was harassing them and I want to be sure they are not penalized for his complaints. He was being very unfair and disrespectful while I was trying to order, very entitled and rude. The two girls listed above did absolutely nothing wrong to deserve his impolite actions.
Atmosphere: 5
Food: 5
Service: 5
babystudio panda
Nice coffee
Atmosphere: 5
Food: 5
Service: 5
Nomin Nara
Do not order the breakfast burrito, waste of money. It’s not as the description described at all.
Brian Hansen
I can only speak for the Texas Brisket bagel. There was so little on it that I may as well have just ordered a plain bagel. This was after an extremely long wait. I'm sure everything is just fine.
Atmosphere: 2
Food: 2
Service: 1
Hunter Wedaa
The workers are like a well oiled machine. Even at 5 am everyone was moving so fast to get everyone’s orders out as fast as possible. Dealing with a huge line is not easy, and they did it extremely well with kindness and efficiency. Will come back next time I’m at LAX :)
Atmosphere: 5
Food: 5
Service: 5
America Favela
I should have checked the reviews before ordering there. The bagel was burnt and the service horrible . Also I was the only client and 4 + employees. Never again
Atmosphere: 1
Food: 1
Service: 1
Sasha Lalalalala
Horrible. Never made the food. Had to leave it. Waste of $20. Waited for 30 minutes?!!!
Atmosphere: 1
Food: 1
Service: 1
Jimmy Gutierrez
So I was there to get something to eat and I saw the line said let me get something to eat before we leave to charlotte one the Hispanic chick straight up attitude does not not smile they charge for two egg on a Sandwich this place should hire better people or have this place shut down
Atmosphere: 1
Food: 1
Service: 1
BelleGlade
The food was extremely overpriced and the ordering kiosk was not user friendly
Do not do the online order. It’s a different system and it is slower than the in person order. The staff are trying hard - not their fault. They are put in an impossible situation by the company.
Atmosphere: 1
Food: 5
Service: 1
Kiana Boyd
Astoria was very patient and super sweet!
Atmosphere: 5
Food: 5
Service: 5
Conrad Yu
40 minutes. No bagel. Asked to check on my order and it was still 10 minutes away. Had to leave to board. Will dispute.
Atmosphere: 3
Food: 1
Service: 1
Melanie Salazar
It took 35 minutes for me to get my order. Server was rude. I will never eat here again.
Atmosphere: 1
Food: 2
Service: 1
Madison Sadler
The food is always good, but the service at this location is awful. I waited almost 40 minutes for one bagel sandwich (watching customers who ordered after me come and go with their meals in 10-15 minutes) and when I asked for an update on the timing about 1/2 hour in as my flight was boarding in ten minutes, the person serving just walked away. I did eventually get my sandwich after asking a second employee, but I watched it get made, and it was tossed together in about 30 seconds, and so fell apart when I unwrapped it. Einstein is usually so good, but this location is not it...
You have to order at a kiosk that asks for tip before you receive your order. After about 5mins of waiting for my order an attendant informs me that they are out of the hash browns that are included in the meal deal and offers to substitute with a pastry. I say I want a refund for the hash browns and he says he doesn’t know how to that. Then the manager comes out of the back and looks at my order and realized the kiosk over charged me to begin with and refunds me for the meal deal. I will no longer be eating at restaurants that make me use a kiosk to order. The whole ordeal took around 15mins, what a waste of time for an airport restaurant.
Atmosphere: 3
Food: 2
Service: 1
Mariah and Africa were amazing! A large white male was harassing them and I want to be sure they are not penalized for his complaints. He was being very unfair and disrespectful while I was trying to order, very entitled and rude. The two girls listed above did absolutely nothing wrong to deserve his impolite actions.
Atmosphere: 5
Food: 5
Service: 5
Nice coffee
Atmosphere: 5
Food: 5
Service: 5
Do not order the breakfast burrito, waste of money. It’s not as the description described at all.
I can only speak for the Texas Brisket bagel. There was so little on it that I may as well have just ordered a plain bagel. This was after an extremely long wait. I'm sure everything is just fine.
Atmosphere: 2
Food: 2
Service: 1
The workers are like a well oiled machine. Even at 5 am everyone was moving so fast to get everyone’s orders out as fast as possible. Dealing with a huge line is not easy, and they did it extremely well with kindness and efficiency. Will come back next time I’m at LAX :)
Atmosphere: 5
Food: 5
Service: 5
I should have checked the reviews before ordering there. The bagel was burnt and the service horrible . Also I was the only client and 4 + employees. Never again
Atmosphere: 1
Food: 1
Service: 1
Horrible. Never made the food. Had to leave it. Waste of $20. Waited for 30 minutes?!!!
Atmosphere: 1
Food: 1
Service: 1
So I was there to get something to eat and I saw the line said let me get something to eat before we leave to charlotte one the Hispanic chick straight up attitude does not not smile they charge for two egg on a Sandwich this place should hire better people or have this place shut down
Atmosphere: 1
Food: 1
Service: 1
The food was extremely overpriced and the ordering kiosk was not user friendly
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Do not do the online order. It’s a different system and it is slower than the in person order. The staff are trying hard - not their fault. They are put in an impossible situation by the company.
Atmosphere: 1
Food: 5
Service: 1
Astoria was very patient and super sweet!
Atmosphere: 5
Food: 5
Service: 5
40 minutes. No bagel. Asked to check on my order and it was still 10 minutes away. Had to leave to board. Will dispute.
Atmosphere: 3
Food: 1
Service: 1
It took 35 minutes for me to get my order. Server was rude. I will never eat here again.
Atmosphere: 1
Food: 2
Service: 1
The food is always good, but the service at this location is awful. I waited almost 40 minutes for one bagel sandwich (watching customers who ordered after me come and go with their meals in 10-15 minutes) and when I asked for an update on the timing about 1/2 hour in as my flight was boarding in ten minutes, the person serving just walked away. I did eventually get my sandwich after asking a second employee, but I watched it get made, and it was tossed together in about 30 seconds, and so fell apart when I unwrapped it. Einstein is usually so good, but this location is not it...
Atmosphere: 3
Food: 5
Service: 1
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