Went through the drive-thru it was fast and the 12 piece chicken drumstick and thighs were very good.
Lester Solis
Long lines and can’t even take the order right will not be coming back !!
Robert Ramirez
It was great the environment was awesome not many ppl .I had to wait in line for the kiosk but it was good .the food was delicious 😋..
Martha Mazzhuka
I ordered a double chicken salad and I thought it was double, everything including the chicken was very little chicken but a triple portion of lettuce for the amount of $14 the salad was more expensive than the torito restaurant
Atmosphere: 2
Food: 1
Service: 4
C Salvador
That customer service there is just awful, awful, awful. Ask for additional condiments or additional lettuce, and they look at you like If you're stealing from them, I even said to the cashier, charge me extra for extra lettuce. The bowl serving portion is halfway empty, so why am I paying full price for half of the bowl? They need to better their services. Pollo Loco needs to check up on their CSR.
Atmosphere: 1
Food: 1
Service: 1
xavier williamz
? cool
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Grande Avocado Chicken Bowl
Heidi Suarez
Cleanest and better of most pollo loco locations in food, however the recent addition of online kiosks has become troublesome for many
Atmosphere: 5
Food: 5
Service: 5
Herman Requena
Tye service was very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro
Cynthia Arguello
I've been to this place several times and they are always super friendly, Miguel has helped me a few times and he's super nice and patient with customers all the time, kudos to him!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro, Pollo Loco Chiken Salad, 2pc Chicken - Leg & Thigh Meal
Rene Ricardo Guerrero Viñan
I placed an order through Uber Eats at this restaurant and I was waiting for about 2 hours and the driver called me and told me that my order was not there because the system did not show my order. I contacted Uber Eats support and they told me that the problem was on the restaurant's computers that's why they don't show my order, they wasted my time and in the end I had to cancel my order, on the other hand make sure that the restaurant's system works so that you don't waste other people's time!!! !!
The delicious taste of crazy chicken, good atmosphere, the attention that a human being could give more to always feel good, crazy chicken
Atmosphere: 5
Food: 5
Service: 5
Lupe Tuj
They are very angry and respond with a bad attitude
Atmosphere: 1
Food: 5
Service: 1
George Lara (OnslaughtKiDD)
Not fond of the family meals but love the burritos etc and this specific location on Venice and Western has a nice and comfy staff. I enjoy this spot because the vibe is sweet and nothing skimped ✌️
Kareem Gunter
I love chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Fred Ford
Ownership changed and they stopped accepting EBT. This was one of my favorite places to eat. Please bring it back.
Went through the drive-thru it was fast and the 12 piece chicken drumstick and thighs were very good.
Long lines and can’t even take the order right will not be coming back !!
It was great the environment was awesome not many ppl .I had to wait in line for the kiosk but it was good .the food was delicious 😋..
I ordered a double chicken salad and I thought it was double, everything including the chicken was very little chicken but a triple portion of lettuce for the amount of $14 the salad was more expensive than the torito restaurant
Atmosphere: 2
Food: 1
Service: 4
That customer service there is just awful, awful, awful. Ask for additional condiments or additional lettuce, and they look at you like If you're stealing from them, I even said to the cashier, charge me extra for extra lettuce. The bowl serving portion is halfway empty, so why am I paying full price for half of the bowl? They need to better their services. Pollo Loco needs to check up on their CSR.
Atmosphere: 1
Food: 1
Service: 1
? cool
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Grande Avocado Chicken Bowl
Cleanest and better of most pollo loco locations in food, however the recent addition of online kiosks has become troublesome for many
Atmosphere: 5
Food: 5
Service: 5
Tye service was very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro
I've been to this place several times and they are always super friendly, Miguel has helped me a few times and he's super nice and patient with customers all the time, kudos to him!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro, Pollo Loco Chiken Salad, 2pc Chicken - Leg & Thigh Meal
I placed an order through Uber Eats at this restaurant and I was waiting for about 2 hours and the driver called me and told me that my order was not there because the system did not show my order. I contacted Uber Eats support and they told me that the problem was on the restaurant's computers that's why they don't show my order, they wasted my time and in the end I had to cancel my order, on the other hand make sure that the restaurant's system works so that you don't waste other people's time!!! !!
Service: 1
Restaurantji Recommends
The delicious taste of crazy chicken, good atmosphere, the attention that a human being could give more to always feel good, crazy chicken
Atmosphere: 5
Food: 5
Service: 5
They are very angry and respond with a bad attitude
Atmosphere: 1
Food: 5
Service: 1
Not fond of the family meals but love the burritos etc and this specific location on Venice and Western has a nice and comfy staff. I enjoy this spot because the vibe is sweet and nothing skimped ✌️
I love chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Ownership changed and they stopped accepting EBT. This was one of my favorite places to eat. Please bring it back.
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