El Pollo Loco
3959 Wilshire Blvd #1a, Los Angeles
(213) 383-3351
Recent Reviews
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Fire Food quick, and clean!
Atmosphere: 5
Food: 5
Service: 5
Love coming here on my way to work. Friendly & professional staff.
Atmosphere: 5
Food: 5
Service: 5
For fast food, this is about the healthiest you’re gonna get and a weekly staple on the road going job site to job site…
Atmosphere: 5
Food: 5
Service: 5
I can't wait till my kids graduate so I can stop coming to this location after picking them up from school. 90% of the time, food is missing from my order and when I point it out, they accuse me of having taken it. Who knew I was Houdini and could make things disappear after they hand me my bag of food and I look through it AT the counter to confirm I got everything.
When I point out the missing items, I get told that they are out of the items - ummm did they not know this when I placed the order at the register? When I ask for a refund - I've been told to call my credit card company cause they are "too busy". I'm not sure how they are too busy since I"m the only one in there but they are just "TOO BUSY" and how is this legal?? Don't charge customers for food you don't have and refuse to give them back their money. Seriously, how is this location still open???
Atmosphere: 1
Food: 3
Service: 1
Prices was pumped up about +20% on April '24
Great
Atmosphere: 5
Food: 5
Service: 5
I spent $34 and ordered via Postmates today around 2PM. My order was missing all of my combo items for one order: chips and a drink and a seperate drink for the second order that I was charged almost $4 for. I also ordered a large soup and that was missing the garnish items that should come with it. I don't know who prepared the order but that was why I had to give them such a low rating star for spending nearly $40 and not getting most of the items that I paid extra for.
Food: 2
Service: 1
The food was hot and tasty, flavorful and was overall excellent. The service was ok, unfortunately the place was really dirty but the staff did clean up the table for us so thats a big
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Guacamole, 8pc Fire-Grilled Chicken Dinner, Double Chicken Avocado Salad
Had a Minor mix up and William took care of it fast and professionally! Thanks William for your good service much appreciated!
Atmosphere: 5
Food: 5
Service: 5
The best restaurant everThe workers really nice and friendlySpecially the young little guy with glasses he is really great worker
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thank you !!!
I feel like home !!!
Atmosphere: 5
Food: 5
Service: 5
Guadalupe and the team is so excepcional every time when I order they always worry about us
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Combo
Love the BRC and the quesadillas! As time progresses so do the prices! The value menus cheapest item is 2.30!
Worst servicea in my home town
Atmosphere: 1
Food: 1
Service: 1
Thank you, very good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
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