I really enjoyed the food at El Pollo Loco. The service was great…very friendly, welcoming, and nice. I especially remember the young lady who helped me the first time I visited this Pollo Loco in Santa Monica. She made the experience even better.
I was pleasantly surprised by how good the food was! I ordered a combo with two thighs, mashed potatoes, and coleslaw. Everything was delicious. The salsa was amazing….very flavorful and pretty spicy!
It was so good, it was even good enough for breakfast the next day. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Heather Antoine
It's ok... best I can say.
J. C. Lima
Great food. Been eating pollo loco since the 80s!
Food: 5
blanca marisol sanchez
Delicious great service
Atmosphere: 5
Food: 5
Service: 5
Luis Casas
It's good did to rest on lunch.
Atmosphere: 5
Food: 5
Service: 5
Charles Almada
God service thanks
Atmosphere: 5
Food: 5
Service: 5
Raymond Robles
It's those machines that they don't take the right order. When I order half of chicken I only want legs and thies not breast or wings. Can't seem to get right
Atmosphere: 5
Food: 5
Service: 3
Alberto Deras
Service was really nice but I didn't like the burrito, I will try to chicken next time. It was a little dirty and only one bathroom was on service.
Food was very good. We are vegans so we had the BRC without cheese and asked guacamole and pico salsa on the side.
Atmosphere: 4
Food: 5
Service: 5
Elvia Osuna
The customer service has to improve, people there is nasty and really dirty, I ask to talk to the manager and they say no, that the employee need to know why I’m asking for the manager with attitude, plus, the food had hair inside, I call health department for them, which I don’t think they will come because this is how California is, really sad about it
Atmosphere: 1
Food: 1
Service: 1
EDDY DE LEON
It was the best the lady who help me she sagest me one special of tacos plus dicount with my driver lisence thank you so much
Great customer service 👍
Atmosphere: 5
Food: 5
Service: 5
Quick service and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
I really enjoyed the food at El Pollo Loco. The service was great…very friendly, welcoming, and nice. I especially remember the young lady who helped me the first time I visited this Pollo Loco in Santa Monica. She made the experience even better.
I was pleasantly surprised by how good the food was! I ordered a combo with two thighs, mashed potatoes, and coleslaw. Everything was delicious. The salsa was amazing….very flavorful and pretty spicy!
It was so good, it was even good enough for breakfast the next day. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
It's ok... best I can say.
Great food. Been eating pollo loco since the 80s!
Food: 5
Delicious great service
Atmosphere: 5
Food: 5
Service: 5
It's good did to rest on lunch.
Atmosphere: 5
Food: 5
Service: 5
God service thanks
Atmosphere: 5
Food: 5
Service: 5
It's those machines that they don't take the right order.
When I order half of chicken I only want legs and thies not breast or wings. Can't seem to get right
Atmosphere: 5
Food: 5
Service: 3
Service was really nice but I didn't like the burrito, I will try to chicken next time. It was a little dirty and only one bathroom was on service.
Atmosphere: 2
Food: 3
Service: 5
Restaurantji Recommends
Very good
Atmosphere: 5
Food: 5
Service: 5
The new machines to order are difficult to follow
Atmosphere: 4
Food: 4
Service: 3
Food was very good. We are vegans so we had the BRC without cheese and asked guacamole and pico salsa on the side.
Atmosphere: 4
Food: 5
Service: 5
The customer service has to improve, people there is nasty and really dirty, I ask to talk to the manager and they say no, that the employee need to know why I’m asking for the manager with attitude, plus, the food had hair inside, I call health department for them, which I don’t think they will come because this is how California is, really sad about it
Atmosphere: 1
Food: 1
Service: 1
It was the best the lady who help me she sagest me one special of tacos plus dicount with my driver lisence thank you so much
Atmosphere: 5
Food: 5
Service: 5
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