El Pollo Loco

Ordered with coupon and just because order with a coupon they thought it was okay to judge and think I didn’t have money, they even charged me for extra sauces. But got my whole order wrong. Coupon said order for 2 which was 2 leg and thighs and they gave me 2 wings ordered as sides beans and mac and they gave nothing but corn. No churros which were included in coupon. Cashier was margarit and another worker that also gave attitude when asked for sauces didn’t even asked what sauces I preferred but decided to choose herself and charge me for more sauce of my preference

Atmosphere: 1

Food: 1

Service: 1

They are so stingy with the amount of food they serve, their portions are so small and don’t look anything like the photos on the menu. Every time I go in the morning it’s always a mess and there never seems to be more than one person working in the front in the mornings, service is super slow at that time. Don’t come here.

Atmosphere: 1

Food: 1

Service: 1

Give me churros hardly any sugar just plain. Kids screaming and running around I had to leave immediately the mother wouldn't do anything the staff wouldn't say anything

El Pollo Loco at this location has the audacity to charge nearly $10 for a pollo bowl meal, while the same chain in wealthier neighborhoods sells it for around $7. Exploiting a community that already struggles economically is disgusting. This kind of predatory pricing shows exactly what they think of the people they serve: easy targets. Aprovechados, plain and simple.

Service: 1

Yesterday I did an online order for delivery when I went to eat my food the chicken was undercooked. I tried calling same day. Nobody answered. I called today and I spoke with the manager and she said that there was nothing they could do since I didn’t call the same day I explained to her that nobody answered I called twice basically told me that there was nothing she could do very unprofessional. I will not be coming back to this location.

Food was good. I had to use the restroom and the lady said I had to pay but I had no quarters and she couldn't help me. I saw another customer come in and she used the key. Be aware!

Clean, nice staff, the 2 for 5 crunchy tacos are not good. Stick to the regular menu items

Meh.....no salsa bar food does not taste same

I love the place

Atmosphere: 5

Food: 5

Service: 5

Fresh and hot food.

Atmosphere: 5

Food: 5

Service: 5

delicious food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Churros, 2pc Chicken Meal, Rice and Beans, Chips & Guacamole Large, Chicken Burrito Clasic

Excellent service, very fresh and hot food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Medio Pollo Asado Y Puree de Papas

Lately they have been giving the chicken very burnt.

Atmosphere: 2

Food: 2

Service: 3

The worker are very kind and my delivery was ready when I arrived

Atmosphere: 5

Food: 5

Service: 5

Very good customer service, I had a good experience. Thank you Rosario and

Atmosphere: 5

Food: 5

Service: 5