The food was really bad. We have tried this food few times before. This was the worst. Chickens were smelly and salad had no taste and rice was awful. I don’t recommend this place. We made a mistake.
Atmosphere: 1
Food: 1
Service: 1
Jason Cypress
The worst meal I’ve ever had.
Atmosphere: 3
Food: 1
Service: 1
Geo Gonzalez
Bro, I always appreciate service. It makes me happy that in LA there are still many places where I can find real service. El Pollo Loco on Vine and Fountain Ave. Is lucky to have an employee like Oscar L. Today, I came to get a quesadilla and a soda and I could see what a great attitude, enthusiasm and passion he has for his job. He was at the cash register greeting people loud and thanking they for having eaten at the restaurant. It’s amazing to know there are still great employees who love people in LA.
Atmosphere: 5
Food: 5
Service: 5
Hunter CAZADORES
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Shebra Davis
The food was really good.
Atmosphere: 4
Food: 5
Service: 5
Michael Konowitz
Good food and they so far always (maybe 6 times) get the orders right in the kitchen.
But the front counter service often comes with a lack of attentiveness and sometimes an attitude. I always list what salsas I want and eliminate the ones I don’t, and they almost never have paid attention to that on pickup orders, even though it’s all listed right on the receipt.
One time, I almost walked out without my drink because the guy didn’t hand it to me, then he gave me a regular when I paid for a large, and then acted like I was giving him a hard time when he should’ve at least been a little apologetic for all the lack of attention to my order.
Update: almost forgot to ask for my drink again. Not so much as an apology for not paying attention to my order. They also still aren’t paying attention to other things on the order like the requested salsas. No point in even putting it into the order system bc you’ll have to ask at the end regardless
Atmosphere: 3
Food: 5
Service: 3
Jennifer Melgaard
The lobby was filthy and it was the driest chicken I have ever had
Great food , good service & the place always clean
Atmosphere: 4
Food: 5
Service: 4
Ratha Horn
Great food and great service!
Maria Cabrero
Nice place
Atmosphere: 5
Food: 5
Service: 5
Brandon Atencio
This is probably the most healthy fast food option you can get. The chicken is grilled in the kitchen. 10/10 I eat here almost every other day. $12 for a 3 piece grilled chicken and 2 sides.
Very good food
Atmosphere: 5
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
We love this El Pollo Loco
Food: 5
Service: 5
The food was really bad. We have tried this food few times before. This was the worst. Chickens were smelly and salad had no taste and rice was awful. I don’t recommend this place. We made a mistake.
Atmosphere: 1
Food: 1
Service: 1
The worst meal I’ve ever had.
Atmosphere: 3
Food: 1
Service: 1
Bro, I always appreciate service. It makes me happy that in LA there are still many places where I can find real service. El Pollo Loco on Vine and Fountain Ave. Is lucky to have an employee like Oscar L. Today, I came to get a quesadilla and a soda and I could see what a great attitude, enthusiasm and passion he has for his job. He was at the cash register greeting people loud and thanking they for having eaten at the restaurant. It’s amazing to know there are still great employees who love people in LA.
Atmosphere: 5
Food: 5
Service: 5
Everything was great
Atmosphere: 5
Food: 5
Service: 5
The food was really good.
Atmosphere: 4
Food: 5
Service: 5
Good food and they so far always (maybe 6 times) get the orders right in the kitchen.
But the front counter service often comes with a lack of attentiveness and sometimes an attitude. I always list what salsas I want and eliminate the ones I don’t, and they almost never have paid attention to that on pickup orders, even though it’s all listed right on the receipt.
One time, I almost walked out without my drink because the guy didn’t hand it to me, then he gave me a regular when I paid for a large, and then acted like I was giving him a hard time when he should’ve at least been a little apologetic for all the lack of attention to my order.
Update: almost forgot to ask for my drink again. Not so much as an apology for not paying attention to my order. They also still aren’t paying attention to other things on the order like the requested salsas. No point in even putting it into the order system bc you’ll have to ask at the end regardless
Atmosphere: 3
Food: 5
Service: 3
The lobby was filthy and it was the driest chicken I have ever had
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Amazing
Atmosphere: 5
Food: 5
Service: 5
Great food , good service & the place always clean
Atmosphere: 4
Food: 5
Service: 4
Great food and great service!
Nice place
Atmosphere: 5
Food: 5
Service: 5
This is probably the most healthy fast food option you can get. The chicken is grilled in the kitchen. 10/10 I eat here almost every other day. $12 for a 3 piece grilled chicken and 2 sides.
Atmosphere: 5
Food: 5
Service: 5
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