Had to order on a kiosk. The security helped me with submitting my order which made it ordering easier.
Atmosphere: 5
Food: 5
Service: 5
Rosa Salazar
I actually enjoyed the service from this store! Thank You!
Atmosphere: 5
Food: 5
Service: 5
Axely Yaxel
Worst pollo loco I paid for a double chicken avocado salad and they got the order wrong I asked how much time would this one take would take they did not answer they didnt even write down that I asked for chips and also messed up someone else's order also when I asked for a refund they said the money will come through in 3 days and never came it made me scan and it said I received my refund but yet within those 3 days I never got my money back this is the 4th day they nearly made me miss my bus amd never got my food and they fixed the order that cane after me besides fixing my order first the workers are very terrible and bad at communication and try to blame the customers instead they didn't try to blame me they did someone else . I like going for a salad but honestly this angers me and still not receiving my refund they stole from me . This pollo loco will rob you
Wilber
A good chill spot on a corner, that has a nice environment, and a kiosk machine for those that don't want to talk/wait too long. It has good pricing and is satisfactory in its meals.
Atmosphere: 5
Food: 5
Service: 5
Leslie Linares
this is Possibly one of the worst stores ever. Aside from taking a while the way they they prep the food and the attitude that they give made the experience much worse. To my knowledge, I know you don’t get charged for wanting pico de gallo, green salsa, cilantro, onions, etc. But it’s like it bothers them that they have to go to the other fridge and get it for the customer. Aside from that, we ordered chips and queso Blanco sauce and they just gave us the queso Blanco. 100% not go back to a store like this they are literally getting paid to serve customers. at least I can do is do their job without attitude.
Atmosphere: 1
Food: 2
Service: 1
Rigo Camacho
I love pollo loco but this place is the worst pollo loco no drinks food was not good employees looking at you like youbin trouble bathroom are very duty
Atmosphere: 2
Food: 2
Service: 2
Risa R
Place is very clean and there's always great and fast service, it can get a bit loud but not too annoying. Food is fresh and delicious.
The absolute worst experience i have had in a while. Been waiting for a basic lunch meal from over 45 minutes. My first warning sign was to see them shut down the drive thru at lunch time.
Atmosphere: 1
Food: 3
Service: 1
David Camacho
The new idea of automatic tailor it was a stupid idea you cannot customize your food whatever comes with that idea is an ignorant is going to kill the customers
Atmosphere: 2
Food: 5
Service: 1
Bryan Garcia
I went this afternoon for lunch and what can I say everything from food to service was excellent never have I Been treated so well in a Pollo Loco before.
Thank you so much Gabby for your help and warm smile!
Restroom was super bad. Water everywhere.
Atmosphere: 3
Food: 4
Service: 4
It was good
Atmosphere: 5
Food: 5
Service: 5
Had to order on a kiosk. The security helped me with submitting my order which made it ordering easier.
Atmosphere: 5
Food: 5
Service: 5
I actually enjoyed the service from this store! Thank You!
Atmosphere: 5
Food: 5
Service: 5
Worst pollo loco I paid for a double chicken avocado salad and they got the order wrong I asked how much time would this one take would take they did not answer they didnt even write down that I asked for chips and also messed up someone else's order also when I asked for a refund they said the money will come through in 3 days and never came it made me scan and it said I received my refund but yet within those 3 days I never got my money back this is the 4th day they nearly made me miss my bus amd never got my food and they fixed the order that cane after me besides fixing my order first the workers are very terrible and bad at communication and try to blame the customers instead they didn't try to blame me they did someone else . I like going for a salad but honestly this angers me and still not receiving my refund they stole from me . This pollo loco will rob you
A good chill spot on a corner, that has a nice environment, and a kiosk machine for those that don't want to talk/wait too long. It has good pricing and is satisfactory in its meals.
Atmosphere: 5
Food: 5
Service: 5
this is Possibly one of the worst stores ever. Aside from taking a while the way they they prep the food and the attitude that they give made the experience much worse. To my knowledge, I know you don’t get charged for wanting pico de gallo, green salsa, cilantro, onions, etc. But it’s like it bothers them that they have to go to the other fridge and get it for the customer. Aside from that, we ordered chips and queso Blanco sauce and they just gave us the queso Blanco. 100% not go back to a store like this they are literally getting paid to serve customers. at least I can do is do their job without attitude.
Atmosphere: 1
Food: 2
Service: 1
I love pollo loco but this place is the worst pollo loco no drinks food was not good employees looking at you like youbin trouble bathroom are very duty
Atmosphere: 2
Food: 2
Service: 2
Place is very clean and there's always great and fast service, it can get a bit loud but not too annoying. Food is fresh and delicious.
Atmosphere: 3
Food: 5
Service: 4
This is the worst place I've ever been
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The absolute worst experience i have had in a while. Been waiting for a basic lunch meal from over 45 minutes. My first warning sign was to see them shut down the drive thru at lunch time.
Atmosphere: 1
Food: 3
Service: 1
The new idea of automatic tailor it was a stupid idea you cannot customize your food whatever comes with that idea is an ignorant is going to kill the customers
Atmosphere: 2
Food: 5
Service: 1
I went this afternoon for lunch and what can I say everything from food to service was excellent never have I Been treated so well in a Pollo Loco before.
Thank you so much Gabby for your help and warm smile!
Atmosphere: 5
Food: 5
Service: 5
soggy lettuce ruins the soft tacos
Atmosphere: 4
Food: 3
Service: 5
tasting chicken fast catering services
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