El Pollo Loco
1360 W Imperial Hwy, Los Angeles
(323) 757-8229
Recent Reviews
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Filthy location, I do not recommend this location due to unsanitary concerns. This place needs to be reported to the health department.
Atmosphere: 1
Food: 1
Service: 1
Food is always fresh and the staff there are very helpful
Atmosphere: 5
Food: 5
Service: 5
Customer service and app at this location was the worse experience I've had. App is not accurate when placing order and had to drive 10mins from where I placed order.
Atmosphere: 1
Food: 1
Service: 1
All in all this place was decent. The food is great and cooked fresh right in front of your face. The restrooms were locked to my disappointment but probably crucial to the restaraunts success. The staff here were extremely professional and had a great work ethic.
Atmosphere: 5
Food: 5
Service: 3
The food is what you expect from this place. The dining room is cleaner than most other fast food establishments that I have been in lately
Atmosphere: 4
Food: 4
Service: 4
Employee Selena need training for customer service she is very rude to answering to the customer
Food: 4
Great food.. clean restaurant awesome service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito, Double Chicken Tostada Salad
Great chicken đ đ will go again for sure
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken
I ordered the meal for two. The chicken , beans and rice are so good. The food is always hot and fresh. I highly recommend. I love the salad with the cilantro ranch dressing. The churros are good too my kids love them. I think I paid like $14 with this without drinks.
Atmosphere: 5
Food: 5
Service: 5
I tried them after a long time, since I was driving past. This one branch is terrible and hasnât seemed to get any better. Ordered a Diet Coke w my meal and I sipped it while waiting then told the guy it tasted a little off - a little sour (?), like maybe the machine needs to be cleaned. He took it and repoured it yet it tasted the same. He said he tried it and it didnât taste bad - but it did. So, he offered Coke Zero and I took it, no other choice. But, he told me to watch out cuz the lid wasnât staying on the cup right (guess he was just refilling the same cup and bent the paper lip causing the lid not to stick properly). I just took it cuz it had already been a while and I need to go. Got home and naturally the coke top popped off and spilled all over stuff. Looked for the receipt to file a survey but, yup, the cashier didnât give me one! Ugh. I do t think this branch will ever be better. I free other branches w no prob. Just this one. I will drive past it next time.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
definitely not fast food there
Atmosphere: 3
Food: 4
Service: 3
Food is trash. Chicken is dry.
Atmosphere: 1
Food: 1
Service: 1
Food was good as usual, I don't care for the self checkout
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Double Chicken Tostada Salad
Loved it!
Very friendly and fresh food
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chips
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