El Pollo Loco

1360 W Imperial Hwy, Los Angeles
(323) 757-8229

Recent Reviews

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Los Angeles California

Filthy location, I do not recommend this location due to unsanitary concerns. This place needs to be reported to the health department.

Atmosphere: 1

Food: 1

Service: 1

Christian (Miss Chris)

Food is always fresh and the staff there are very helpful

Atmosphere: 5

Food: 5

Service: 5

Jasmine

Customer service and app at this location was the worse experience I've had. App is not accurate when placing order and had to drive 10mins from where I placed order.

Atmosphere: 1

Food: 1

Service: 1

Karlis Howard

All in all this place was decent. The food is great and cooked fresh right in front of your face. The restrooms were locked to my disappointment but probably crucial to the restaraunts success. The staff here were extremely professional and had a great work ethic.

Atmosphere: 5

Food: 5

Service: 3

L. Briggs

The food is what you expect from this place. The dining room is cleaner than most other fast food establishments that I have been in lately

Atmosphere: 4

Food: 4

Service: 4

doroteo Oortiz

Employee Selena need training for customer service she is very rude to answering to the customer

Food: 4

Aliyya Lovelace-Haynes

Great food.. clean restaurant awesome service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito, Double Chicken Tostada Salad

Erich Bussinger

Great chicken 🐔 🍗 will go again for sure

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Rotisserie Chicken

Maid2Please

I ordered the meal for two. The chicken , beans and rice are so good. The food is always hot and fresh. I highly recommend. I love the salad with the cilantro ranch dressing. The churros are good too my kids love them. I think I paid like $14 with this without drinks.

Atmosphere: 5

Food: 5

Service: 5

Isaac Garcia

I tried them after a long time, since I was driving past. This one branch is terrible and hasn’t seemed to get any better. Ordered a Diet Coke w my meal and I sipped it while waiting then told the guy it tasted a little off - a little sour (?), like maybe the machine needs to be cleaned. He took it and repoured it yet it tasted the same. He said he tried it and it didn’t taste bad - but it did. So, he offered Coke Zero and I took it, no other choice. But, he told me to watch out cuz the lid wasn’t staying on the cup right (guess he was just refilling the same cup and bent the paper lip causing the lid not to stick properly). I just took it cuz it had already been a while and I need to go. Got home and naturally the coke top popped off and spilled all over stuff. Looked for the receipt to file a survey but, yup, the cashier didn’t give me one! Ugh. I do t think this branch will ever be better. I free other branches w no prob. Just this one. I will drive past it next time.

Atmosphere: 3

Food: 3

Service: 1

Joseluis Ulloa

definitely not fast food there

Atmosphere: 3

Food: 4

Service: 3

Lala Simms

Food is trash. Chicken is dry.

Atmosphere: 1

Food: 1

Service: 1

Cha'Vella Wilson

Food was good as usual, I don't care for the self checkout

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Double Chicken Tostada Salad

Renee Lee

Loved it!

ginaga100

Very friendly and fresh food

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chips

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