El Pollo Loco
503 S Alvarado St, Los Angeles
(213) 413-1811
Recent Reviews
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This place is mid
Came a few different times before I left this review.
Food always tasted old and dry NEVER fresh. PLUS they don't have a bathroom.
I only gave 2 stars because the place was clean at least.
Atmosphere: 2
Food: 2
Service: 2
Saturday at noon the order was prepared quickly everything was very hot only if you like the sauce as much as I do you have to buy extra
Parking: If you go to this location, it does not have parking so you will have to look for it.
Atmosphere: 3
Food: 5
Service: 5
The bad thing is that the people who live on the street come in and grab drinks from the machine and don't say anything to them. With the dirty bottles, they fill them with the drink and leave and the employees don't see them and don't say anything, the machine stays dirty because why? Mr. He came in and was getting high. Outside he fills the bottle with a load of soda and goes out to continue with another person, I know he lives across the street. It is unhygienic
I ordered family meal of 8pc the other day and all of my chicken was dry as dryer..
Combo of 12 pieces of burnt and bone-hard chicken for $50, the worst food purchase I've ever had...
Atmosphere: 2
Food: 1
Service: 2
The chicken it’s the worst it’s burnt and dry. Nothing like used to be. Costumer service is the worst’s workers doesn’t look happy at all.
I recommend that when you get coupons you explain to them what you get the coupon. Yesterday I bought with a coupon and I didn't receive anything and when they gave me the food. And I told him that if there weren't two of them, the cashier answered very rudely and the person who delivered also doesn't have good manners.
Atmosphere: 2
Food: 5
Service: 2
I did not like
Atmosphere: 2
Food: 3
Service: 3
Good place!!
Atmosphere: 5
Food: 5
Service: 5
Employees are always forgetting items from my order, and a large homeless encampment is right in front.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I like the menu of yours. Keep it
Atmosphere: 3
Food: 5
Service: 5
Awful rude employees, don come here it's disgusting service
Atmosphere: 1
Food: 1
Service: 1
The food was delicious ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Awful rude employees, don come here it's disgusting
Atmosphere: 1
Food: 1
Service: 1
Bad service, I asked to use the bathroom to wash my hands and the cashier denied me and asked me to order first so I could use the bathroom, with the excuse that everyone says the same thing, that they are going to order only to use the bathroom.I told him OK, I'm going to order first, and when I was taking my order, he started serving another customer, ignoring me. I had no choice but to withdraw.On one occasion, I first ordered and left my food on the table to go to the bathroom to wash my hands. It turned out that when I left, they had already taken my food and drink. I am a customer of pollo loco, so the arrogance of this employee should not be allowed, since she is the image of pollo loco in front of the clientele. This time, it was a bad image.
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