El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
1934 W Olympic Blvd, Los Angeles
(213) 380-2772
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
Thoroughly disappointed!!! I made it a point that my order be right as we have had issues in the past. Assured it was right. I get back to my office. My coworkers burrito, who every time he orders his order is wrong, well guess what it was wrong again and so was my salad. I called to let them know and the manager said she would have the replacement. I drove all the way back and got my order with an apology, and nothing else. Not even a churro for my trouble.
Ratings
Menu
Hours
| Monday | 9:30AM - 10PM |
| Tuesday | 9:30AM - 10PM |
| Wednesday | 9:30AM - 10PM |
| Thursday | 9:30AM - 10PM |
| Friday | 9:30AM - 10PM |
| Saturday | 9:30AM - 10PM |
| Sunday | 9:30AM - 10PM |
El Pollo Loco is a fast food restaurant known for its seasoned meals and family-friendly atmosphere. The service is generally commended, with staff like Ariana being praised for their patience and kindness. However, there have been some complaints about the quality of food at certain locations, with issues such as burnt or dry chicken and missing items in orders. While the service is considered adequate, it is not seen as exceptional. The parking can be challenging due to sharing with the whole plaza. Despite some inconsistencies, the restaurant has maintained its regular customers, and it is recommended to check the food quality before leaving if ordering to go.